Ozanda Avis 

I called asked for stock of a bike for my sons birthday, told bike in stock will ship in 24 hours, next day, sorry not in stock, will upgrade you for 'free', then next 2 days a series of pointless questions, color, size etc, just buying time, then i chase up delivery, 4 days have gone by at this point, finally they tell me cannot dispatch for a further 4 days (would have been 9 days from purchase) my sons birthday would have been and gone, just a joke of a business.

You were very easy to deal with and I’m sorry that the order didn’t work out my husband wanted 1.5 mm thick he feels the 2 mm is to thick hence the return and thankyou for dealing with my issue so quickly

Really happy with the communication, good product and price, easy to install and finishes well.Definitely recommend!

Item was well described and delivered very quickly.

Very good experience , they changed my post to aupost as my last delivery from Amazon was stolen , very helpful can now pick it it from the post office knowing I’ll get my item , hats off to the team and Zoe 😀

The item I ordered was not available for a while but I got an acceptable alternative straightaway and a refund of the price difference straightaway. Delivery was quick. Thought there might be screws included with item but no. Off to Bunnings to get matching screws.

Great service

Amazing! Great quality product that was described in great condition and all is as advertised. An excellent tool with quality and price. A truly professionally seller with communication and customer service. I am very happy with my purchase. Thank for the quick response and the lady’s help during delivery.

Such a poor experience. Ordered a pergola online with ozanda. Was contacted to say that they didn't have it in stock and delivery would take 4 weeks. That was ok. 2 months went by, still nothing. By month 3, we opened up a PayPal request to get our money back. Only then did they send it. It arrived and the canvas roofing had pin holes all through it. Contacted them twice with no response so went back to PayPal and asked for a refund of $500 to get it replaced or if they wanted to send a new one. They then accepted the return but wanted us to return the entire thing, frame and all, at our expense for the $500 refund. The pergola itself was $1300. I also informed them that we couldn't return the frame as it was dynabolted into concrete. Will never ever purchase from here again. Such a disappointment

Quick & easy process with very prompt delivery.

World class Quality,
I have just received 2 x sets of 250Kg bearing “camp kitchen/fridge” draw runners. These are huge 1422mm open to double 2844mm, perfect for my camper build.
Jim, thankyou for your help with this purchase, top quality communication and service👍👍👍👍👍5 thumbs up

Good price, good communication and speedy delivery

Immediately shipped and as described, accurate description. Arrived well packed, great price and product. Very good to talk with I have brought a lot from this guys and never an issue, will deal again, thanks.

Fantastic purchase, the item arrived in perfect condition. And was exactly as described. The quality is excellent, and the appearance is even better than I expected. Great value. Well packed with fast shipping. I am very happy with my purchase and highly recommended supplier.

Quality - excellent. Condition - new as described. Value - above average. Appearance- excellent. Took some trial, the desired fit appearance was obtained. Definitely recommend this guys. Thank you.

Ordered & paid bike saddle bags early February they took my money from card , no record of despatch within one week , requested to cancel order by email & left phone message , no record of despatch , asked for refund 3 days later ,still no reply, still no response or delivery end February rang & emailed for refund, currently waiting for response!!!!!! Not good enough if you have phone answering service & emails they need to be answered would not recommend purchasing from this company OZandA seems like a scam

Item as described, excellent quality, good value for money. Brand new condition, already tried it and it works great. Has a professional appearance. Would definitely buy from Ozanda again, fast postage and great communication.