PACIFIC COAST FEATHER HOME INC Avis 

49
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The site is easy to navigate, the item shipped pretty fast with shipping updates. When I received the item it was packaged very nicely , which I appreciated. Initially I had never heard of Pacific... Voir plus

Noté 5 sur 5 étoiles

I’ve owned many down comforters over the years all resulting in down feathers spewing from the seams of them after a year. Thank god I finally went to Pacific Coast! The down is so much fluffier and... Voir plus

Noté 5 sur 5 étoiles

It was fast delivery, the pillows were packaged in such a pretty way and they are so comfortable! Would/will buy from Pacific Coast Feather Home again.

Noté 1 sur 5 étoiles

I never got my pillows. Box was completely opened up in arrival. I camt get ahold of anyone in customer service. I emailed 5 times now.

À propos de l'entreprise

  1. Magasin de literie
  2. aussi dans
  3. Magasin de matelas
  4. Magasin de meubles
  5. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

Best down comforters, pillows, feather beds and hotel bedding from Pacific Coast Bedding.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

49 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 18 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,8

Tous les avis

(49)

45 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Never ending quality …

The feather pillow that I received as a gift more than ten years ago finally wore out. Truthfully, if I had known how to care for it, it probably would have lasted another 10 years. Luckily there was a tag on the side and even more fortunately the manufacturer was still in business. That should tell you all that you need to know. Just like their product the company itself is a keeper.

1 septembre 2026
Noté 2 sur 5 étoiles

I'm not sure that I ordered well

I'm not sure that I ordered well.
I slept on a Pacific Coast Feather Home pillow when I was on vacation in Phoenix. I have been having a problem with a sore
trapezius muscle and it got better when I was there. I couldn't get a description of the pillow from the owners so I used my best guess but it wasn't anything like the one I slept on, which was smaller in size and not so heavy (I am a small person).
I haven't used it although I tumbled it in the dryer once to try to soften it. I would like to return it.

1 septembre 2026
Logo de PACIFIC COAST FEATHER HOME INC

Réponse de PACIFIC COAST FEATHER HOME INC

Thank you for your feedback, and we’re sorry the pillow wasn’t the right match for you. We understand how difficult it can be to identify the exact hotel pillow without the original label.

Please contact us with your order number at service@pacificcoast.com, and we’ll be happy to help with the return and recommend a softer, lighter option if you’d like to try another style.

Warm regards,
Mary
Pacific Coast Customer Care Team

Noté 5 sur 5 étoiles

High quality

High quality. Never fails to please. Worth the money. Think of it as an investment,

1 septembre 2026
Logo de PACIFIC COAST FEATHER HOME INC

Réponse de PACIFIC COAST FEATHER HOME INC

Thank you so much for your kind words and continued trust in Pacific Coast. We’re very happy to hear that the quality continues to meet your expectations. We truly appreciate your support!

Warm regards,
Mary
Pacific Coast Customer Care Team

Noté 1 sur 5 étoiles

pillow like a rock ...cannot use it at…

pillow like a rock ...cannot use it at all.
soooooooo disappointed as you were recommended to me by my sister Alice Leonhardt Peck

1 septembre 2026
Logo de PACIFIC COAST FEATHER HOME INC

Réponse de PACIFIC COAST FEATHER HOME INC

We’re very sorry the pillow was far too firm for you and didn’t meet your expectations, especially after it was recommended by someone you trust.

Please contact us at [service@pacificcoast.com](mailto:service@pacificcoast.com) with your order number, and we’ll be happy to help with a return. If you’re willing to share your usual sleeping position and preferred pillow feel, we’d also be glad to recommend a softer option that may be a much better fit for you.

Warm regards,
Mary
Pacific Coast Customer Care Team

Noté 5 sur 5 étoiles

I am enjoying this.

1 septembre 2026
Logo de PACIFIC COAST FEATHER HOME INC

Réponse de PACIFIC COAST FEATHER HOME INC

Thank you so much for your wonderful feedback! We’re very happy to hear that you’re enjoying your purchase.

We truly appreciate your support and hope you continue to enjoy it for a long time to come.

Warm regards,
Mary
Pacific Coast Customer Care Team

Noté 2 sur 5 étoiles

fake regular prices - 20% off is actually regular price

I found this company by tracking down a product code on a hotel pillow I liked. Bought a pair of pillows to try out. They haven't even arrived yet and I've received 5 marketing emails begging me to buy the things I added to my cart "before they sell out". Their regular prices are marked up and perpetually on sale - their pillows are never going out of stock. Don't let them create a panic, there's no urgency to buy!

9 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

I placed an order on 11/10/2023

I placed an order on 11/20/2023. It never arrived. I contacted the company twice via email. No response. Today, 12/7/2023, I waited for a representative. The message said the estimated shipping time is 3-5 days! I Had looked forward to these pillows. The kind representative was understanding. I cancelled my order as the company was still working on it or locating it. What a shame. I had hoped to have lovely pillows. This is horrible service. But, the representative was lovely!

7 décembre 2023
Avis spontané

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