Paintstop Avis 

67
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Top service! Mike was absolutely brilliant helping us out of a very tight spot. I cannot recommend Paintstop highly enough. Very professional and great quality too. Thank you.

Noté 5 sur 5 étoiles

My 1st time using The Paint Stop and I would highly recommend the fast delivery and safe arrival of my Paint . My Farrow and Ball paint was well packaged and was also a lot cheaper than local stores... Voir plus

Noté 5 sur 5 étoiles

Great company (so far!). This is my 3rd delivery, 2 via Homebase and one direct… all Farrow and Ball paint and extras. Ordered Monday, received today Wednesday all by DPD. Really securely packaged eve... Voir plus

Noté 5 sur 5 étoiles

First time I have used Paintstop and it won't be the last! Good prices, good stock and EXCELLENT delivery. Even better as they used DPD for our delivery (maybe they use other carriers for different a... Voir plus

À propos de l'entreprise

  1. Magasin de peinture
  2. Magasin de bricolage
  3. Quincaillerie

Écrit par l'entreprise

Paint Stop Ltd is a team that have been in the decorating & hardware trade for over 30 years. Our product range is the most extensive that you will find with full paint tinting systems available for Dulux, Johnstones, Crown, Craig & Rose, Zinsser, Macphersons, Sandtex, Sadolin, Little Greene, Paint Library, Farrow & Ball and more! We also stock a full range of ready mixed paint colours from all the top retail brands.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

67 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(67)

55 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent company

Excellent company. Ordered 10L of paint and it arrived the next day. Can’t get better than that.
Had issue with DPD but paint shop sorted it out without issue.
Can’t praise them high enough. Will definitely use them again.

14 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service …

Unlike others Paintstop had the paint that I needed at a fair price and they delivered it more or less immediately. What’s not to like?

1 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Supplier for Farrow and Ball colours - avoid using this company

Supplier for Farrow and Ball colours, however the colour they mixed for us was a very poor match. Completely different colour to both the official Farrow and Ball tester and the F&B colour wheel.
Refused to give refund even though it was their mistake, claiming they ‘tested’ the paint and it was the right colour despite photographic evidence to the contrary!
Often it is when things go wrong that you learn most about a company’s honesty and customer service.
Don’t trust this company if you are looking for a genuine F&B colour as they cannot be trusted to supply the right colour or to deal with their mistake responsibly!

Edit following company reply -
I can confirm that the tester pot was from Farrow and Ball, the replacement paint for the decorators was purchased off the shelf (ready mixed) from B&Q and the colour tester wheel used is the official one purchased direct from Farrow &Ball. All of the colour shades on these products match perfectly, the paint supplied by Paintstop does not, so either all of the reputable company’s shades are incorrect or the customer services at Paintstop are less than truthful about their ‘testing’. I can’t post the photos here to let you make up your own mind, but I will post them on the Farrow and Ball Lovers Facebook page to warn others about purchasing from this company. My advice is just pay a little extra and deal with more reputable companies. I have also requested a return of the paint so that information is also incorrect. As it’s a full pot of 5l, I’ll donate it to a local charity who won’t mind that it’s not a perfect match to the colour it was meant to be.

13 avril 2026
Avis spontané
Logo de Paintstop

Réponse de Paintstop

Your refund was refused because the colour was tested against a Farrow & Ball tester pot and was found to be exact.

We contacted Farrow & Ball to check the batch number of the base and they confirmed that there had been no other complaints regarding that base against that colour.

It is clearly stated in the listing that mixed paints are a bespoke product and are non returnable.

The photos you supplied to us bare no relation to our test against genuine Farrow & Ball products.

As the correct Farrow & Ball undercoat was not purchased along with the paint we assume that your problem was either an application error or buyers remorse.

We have been in touch to organise the return of your paint but received no reply.

For claritys sake please find a link to the results of our test.

https://cdn.shopify.com/s/files/1/0549/2526/2892/files/Perfect_match.jpg?v=1776173370

Noté 5 sur 5 étoiles

I have nothing but praise for…

I have nothing but praise for PAINTSTOP. Their pricing is first class and the delivery was unbelievable. We had a minor problem, but their response was typical of them - excellent. Will definitely use them again.

8 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Ordered 2 Sandtex samples

Ordered 2 Sandtex samples, as weren't available in local stores. They arrived well packaged and on time.
Much better than driving around looking for the samples....

26 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

My paint was delayed but customer services were great...

Just short of a 5 star review, only because my paint order was inadvertently delayed. The range and prices on offer were absolutely comparable to other large online paint outlets, and in many respects their prices far keener.

Most importantly, the response to my complaint about delivery delays was taken in good heart, and I was refunded my postage cost. Can't ask for more than that, thank you.

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I have ordered Farrow and Ball paint…

I have ordered Farrow and Ball paint from Paint Stop on numerous occasions and they have always been brilliant. They give the best prices and they package the paint really well to ensure no damage to the tins. Delivery has always been very quick too. Highly recommend.

25 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Impressive. Great service.

"I’m seriously impressed with PaintStop! My order arrived incredibly fast, and I loved having the flexibility to choose my preferred delivery company at checkout.
I did encounter a minor issue with my order, but this is where they truly shined—the customer service was top-notch, and they resolved everything quickly and professionally. Plus, their prices are significantly more reasonable than many other suppliers I’ve looked at. I’ve already placed my second order. Highly recommended!"

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Paint Stop gets full marks on everything.

Full marks to this online shop. The prices are extremely competitive, the range good & delivery fast with very well packed products & no nasty surprise waiting at the checkout. I've lost count of the number of firms who want to slap on delivery charges of £30 or more & don't make it clear at the outset. Paint Stop is perfect for household supplies in an era when even DIY shops have little to show in their stores.

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Would definitely use again - fab service

The paint was extremely competitively priced, which was the main reason I chose to purchase from Paintstop. The two tins I ordered on Tuesday arrived by Thursday—very quick delivery.
They were well packaged and arrived in perfect condition.
I would definitely use them again. Fantastic service.

24 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great prices and service

Great prices for the items I wanted. unfortunately the courier damaged the parcel so replacements had to be sent. The problem was dealt with quickly and easily. Will definitely buy from here again

20 février 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus