Paintstop Avis 

67
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Top service! Mike was absolutely brilliant helping us out of a very tight spot. I cannot recommend Paintstop highly enough. Very professional and great quality too. Thank you.

Noté 5 sur 5 étoiles

My 1st time using The Paint Stop and I would highly recommend the fast delivery and safe arrival of my Paint . My Farrow and Ball paint was well packaged and was also a lot cheaper than local stores... Voir plus

Noté 5 sur 5 étoiles

Great company (so far!). This is my 3rd delivery, 2 via Homebase and one direct… all Farrow and Ball paint and extras. Ordered Monday, received today Wednesday all by DPD. Really securely packaged eve... Voir plus

Noté 5 sur 5 étoiles

First time I have used Paintstop and it won't be the last! Good prices, good stock and EXCELLENT delivery. Even better as they used DPD for our delivery (maybe they use other carriers for different a... Voir plus

À propos de l'entreprise

  1. Magasin de peinture
  2. Magasin de bricolage
  3. Quincaillerie

Écrit par l'entreprise

Paint Stop Ltd is a team that have been in the decorating & hardware trade for over 30 years. Our product range is the most extensive that you will find with full paint tinting systems available for Dulux, Johnstones, Crown, Craig & Rose, Zinsser, Macphersons, Sandtex, Sadolin, Little Greene, Paint Library, Farrow & Ball and more! We also stock a full range of ready mixed paint colours from all the top retail brands.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

67 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(67)

55 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Comprehensive and well designed offering

This was a very well designed offering and a comprehensive selection of decorating items. Very pleased with top brands at low prices, easily offsetting reasonable delivery charges. Quick delivery, well packaged. This will be my go to store for decorating, very pleased. Excellent web site.

11 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent prices and great choices

Excellent prices and great choices - my order arrived quicker than expected and the paint was a good price. I will definitely buy from them again and certainly recommend.

18 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

I have been using the High Wycombe store whilst I restore my house. Service is always really good and it is easy to park outside. Very happy.

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent prices and service

Best prices I could find by far easy to contact and delivered very quickly would definitely recommend

10 décembre 2025
Avis spontané
Logo de Paintstop

Réponse de Paintstop

Thank you Laurence

Noté 5 sur 5 étoiles

Excellent service

Great company (so far!). This is my 3rd delivery, 2 via Homebase and one direct… all Farrow and Ball paint and extras. Ordered Monday, received today Wednesday all by DPD. Really securely packaged even though 2 packages arrived upside down! Always a worry when ordering paint. My go to DIY shop now.

5 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I received a severely damaged and dirty…

I received a severely damaged and dirty tin of Farrow & Ball paint. I emailed Paint Stop with photos of the damage and they basically said tough, I’m sure the paint is fine. I paid full price for a damage free tin. Appalling customer service. No compensation offered. Obviously don’t understand how to install customer loyalty.

11 septembre 2025
Avis spontané
Logo de Paintstop

Réponse de Paintstop

I’m sorry you feel that our customer service was not at our usual standards. I am aware of your complaint and I know this kind of language was certainly not used by our staff.
I have reviewed your issue though and can see that your tin had a small dent in the bottom that would not affect the paint inside or the ability to use it (open and close the tin). Also, as this is mixed paint sometimes there is some paint residue after shaking and this is wiped off the can before sending. I can assure you that all our Farrow&Ball is brand new and made to order, we are an official stockist.

Noté 5 sur 5 étoiles

local DIY shop online

Don’t have a local DIY shop so tried these as they had a huge selection. Everything turned up fine, paint was packed extremely well with special packaging to hold the cans in place inside the boxes. Surprised to see bad reviews here

31 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Don’t waste your money on poor quality paint and appalling customer service

£108 Farrow & Ball paint tin arrived unsealed with tape around the lid (so the paint has spoiled), dried paint around the rim (so the lid can’t be closed after application) and paint leaking inside the cardboard packaging (so a quantity of paint has been lost).

They claimed this “is not uncommon” which is a worry. They said it “will not compromise the quality of the paint” which is a lie based on what Farrow & Ball say. They refused a refund, offering a small tin to replace the lost paint.

Don’t waste your time and money!

21 juillet 2025
Avis spontané
Logo de Paintstop

Réponse de Paintstop

A replacement was offered and rejected. All paints (mixed or not) are sent out with tape around the lid to prevent spillage.

Noté 1 sur 5 étoiles

Missing and damaged orders

Ordered two colours from this company and was supposed to be delivered by DPD. Despite being Amazon Prime. First order took several days to come and arrived damaged. Mishandled delivery. Second was supposed to have arrived 2 hours ago. No trace of goods or driver. Won’t be using again. Decorating was supposed to start tomorrow and now can’t. Don’t know when they can start. This is a disgrace. Just seen other similar stories on here. Will be starting a chargeback

15 juillet 2025
Avis spontané
Logo de Paintstop

Réponse de Paintstop

Hello. We are not on Amazon prime. May you be mistaken? We cannot find yourself on our records but we apologise for any problems you may be having with couriers.

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