PawSquad Avis 

445
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Getting an opinion on a loved pet's ailment is not easy, especially in an expensive sector a veterinary support. Yet the chat with a qualified practitioner at no charge (as I buy Yumove joint pills) w... Voir plus

Noté 5 sur 5 étoiles

I didn't note how hot it was and my Labrador ended up very poorly with heatstroke so I fired up the PawSquad app and had an emergency consultation with Dr Nuzzo who was superb. My girl is fully rec... Voir plus

Noté 5 sur 5 étoiles

Really helpful advice from nice informative kind vets, very easy to talk to and the video links are a great way to show the issue you are concerned with. Definitely recommend them especially as there... Voir plus

Noté 5 sur 5 étoiles

It was a Sunday and no local vets were open. I was relieved to have a phone consultation with a vet when my dog was vomiting, staggering and shaking after being given ear drops. His diagnosis was a p... Voir plus

À propos de l'entreprise

  1. Vétérinaire
  2. Urgences vétérinaires

Écrit par l'entreprise

As a pet parent, your pet’s health and wellbeing is your priority, and just as you can tell when they are happy, you also know when something is not right. At PawSquad, our 24/7 online vets help you to be sure you are doing the right things to keep your pets healthy and happy. Whether it’s an urgent online vet consultation you need or more general pet care advice, you can be confident that help is available to you when you need it. Online or on the app, at the touch of a button, speak to our vets about general pet health, preventive healthcare, pet arthritis, behaviour, and more! Go to PawSquad.com, or search PawSquad in the App Store or Google Play. Any pet, any problem, any time.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

445 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,2

Tous les avis

(445)

65 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Takes your money

Tried to use this service today and scheduled and payed for appointment. Went to the waiting room for my appointment where it said most calls are seen to in 90 seconds. I waited 25 minutes and then my appointment dissappeared. Just hoping they refund me my £24.

22 juin 2025
Avis spontané
Logo de PawSquad

Réponse de PawSquad

Hi, Sorry to hear you had technical issues with your call, if you can email welcome@pawsquad.com with your details, we can ensure a refund has been processed

Noté 5 sur 5 étoiles

Worthwhile

It was great to know you can speak 1-1 with a person of knowledge, and advise given was peace of mind.

14 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Professional service from dedicated vets

Really helpful in guiding me to the correct steps. Sadly my dog was old and although a stomach upset had prompted me to ask for advice, the PawSquad vet recommended I take my dog for a physical examination, given his age.
It prepared me for what was inevitably to come. The lady was kind, clear and supportive throughout. I highly recommend pet owners to seek their help if you need it.

10 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Paw squad.

My beautiful girl was bitten on her pad, and I was very worried. I spoke a wonderful vet she made me feel very comfortable. She took her time to make sure she knew exactly what had happened. She gave me very good advice. not just you need to take her to your local out of hours vets. that would have cost me a minimum of £500. She only cared that my fur baby was getting the correct treatment. I had spoken to the out of hours emergency vet they said to bring her in and they would do tests and give her antibiotics. The fee alone is almost £350 the antibiotics for 10 is £140 then blood tests on top. She said I didn't need theses as the wound is clean not very deep at all. Over 2 week on and all healed with no infections.

7 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Such a great service, I’ve used it many times during our vets out of hours and when abroad. The vets are always helpful and knowledgeable and it’s great to have them there 24/7 when you really need someone to reassure you…excellent service.

8 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

My dog had a problem at a weekend

My dog had a problem at a weekend, not serious enough to warrant an out of hours appointment but still concerning. I used PawSquad to get a vet's opinion which put my mind at rest and I made an appointment with my vet on the Monday.
PawSquad is a great service for those times when you need some advice and reassurance.

31 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic experience

Thank you for your thorough assessment of Beau when we met online. Your advice was important and we went to the vets and had the issue resolved.

28 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Try them - you will be totally impressed

Amazing service all round . From advice to the correct supplements for your pet , I cannot recommend them enough .
The vet support which you get when you have a subscription is absolutely first class- so much more than I had expected.
I 💯recomend YouMove and PawSquad

29 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Telephone calls to vets

The vets were excellent on both calls and I was very impressed with the vet on Sunday who ring me back on Wednesday and apologised. Very good service offered by Paw Squad

23 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

WARNING

WARNING. Did not help with my query and when I tried to cancel my membership with them the customer service team was not good at all and told me they charge you for 3 months every month before you're allowed to cancel even if you don't use it so they just basically want to take your money.

26 avril 2025
Avis spontané
Logo de PawSquad

Réponse de PawSquad

Hi, sorry to hear you are unhappy with our service. As you sign-up for a monthly subscription of £8 a month for unlimited access to an online vet 24/7, we do state in the T+C "Your PawSquad subscription will continue month-to-month until terminated. Cancellation will not be possible for the first three (3) months of your subscription." After 3 months we can of course cancel your subscription for you.

Noté 5 sur 5 étoiles

An important and invaluable service

My dog had surgery and had managed to remove a couple of of her stitches with the edge of her buster collar I contacted Pawsquad and spoke to a vet sent pictures and was advised what to do their care and compassion was invaluable I would not have coped with the worry and stress had it not been for them. Also had problems with my membership as it was not going on and the vet I spoke to said she would speak to their IT I was contacted by a lovely gentleman called Levi who sorted it all out for me. This company supplies a fantastic service and their customer service is impeccable. I would not hesitate to call them again if the need arises and I would wholeheartedly recommend them. And I can’t thank them enough for making mine and my dog’s bank holiday weekend a lot less stressful than it could have been.

25 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Dr Raquel Amils-Arnal was amazing

Dr Raquel Amils-Arnal was amazing!
She really listened to my concerns and gave me very helpful advice! She has really put my mind at ease. She took her time listening to me and answering all of my questions.

20 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Just wonderful

Just wonderful, very reassuring advice given which was very welcome. I would recommend this service, so good.

27 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Since registering 3 weeks ago

Since registering 3 weeks ago, I’ve already sought the advice from a Vet for two concerns.
I was the first in the queue both times, so I didn’t have to wait long at all which was such a relief.
The immediate feedback and Report to reference afterwards was fantastic, knowing I could help my Kitten feel better straight away.
I highly recommend signing up!

10 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

The team are great and offer some…

The team are great and offer some immediate advise on any issues that I would otherwise have to wait to get into the vets on! Really helped to calm me down and offer some ideas on how to clean the cut on his feet and what to look out for. This is the second time we have used the service and I always make sure to recommend them to all my pet parent friends.

4 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

I was very sceptical before using the…

I was very sceptical before using the Pawsquad service but having been very concerned about my poorly dog after hours I thought I’d give it a try. The vet I spoke to was lovely and the advice I was given was so helpful and put my mind at rest until the following day when I could go to my vet. Thank you.

26 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent veterinary advice

The vet we spoke with (Dr Angelos Chyrsopoulos) listened carefully to what we had to say, observed our dog via a FaceTime call, and answered all our questions clearly. The advice he gave us was acted upon immediately and may have helped to save our dogs life.

24 avril 2025
Avis spontané

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