I needed 4 new all weather tyres. I usually buy the tyres and have them fitted at my local garage. However, this time I searched National tyres. With a discount price for my Goodyear tyres, I noticed... Voir plus
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I’ve used payment assist on a few occasions when I have needed too. A really way of paying for the service you have used. Would definitely recommend very easy to set up, many thanks a very satisfied c... Voir plus
Great experience setting up a payment plan for a tyre purchase! I needed 4 new tyres on my vehicle that had been sat unused, so booked my car in at my local National branch. The ability to use Payment... Voir plus
L'entreprise a répondu
Simple application and immediate answer. Pity the service centre wasn’t as efficient. Service Stop was a wrong choice as their work was shonky at the least. I would suggest maybe you don’t pay them u... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.
Coordonnées de contact
Pera Business Park, Nottingham Road, LE13 0PB, Melton Mowbray, Royaume-Uni
- 01664503151
- admin@payment-assist.co.uk
- www.payment-assist.co.uk
4,8
Excellent
11 k avis
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A répondu à 98 % de ses avis négatifs
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Easy to use
Easy to use, helpful in a time of a big car repair and 0% APR is amazing ..
24 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Cheryl,
Thanks for your review.
We’re really pleased Payment Assist made your car repair bill more manageable and that you found the process easy to use.
Best wishes,
Payment Assist
Short and sweet and I have to say spot…
Short and sweet and I have to say spot on
24 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Mark,
Thank you for your review. We’re really pleased to hear the service was spot on.
Best wishes,
Payment Assist
Bril service and quick.thank you thanks…
Bril service and quick.thank you thanks for helping people out with cost living going on bril.
24 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi there,
Thank you for your lovely review. We’re really pleased you found the service quick and helpful, especially during a time when managing costs can be difficult.
Best wishes,
Payment Assist
Great option to use for spreading the cost
Great option to use for spreading my car repair bill over a number of months interest free. Very easy to apply online and so simple and quick to set up. Will definitely use again.
23 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi David,
We’re really pleased you found Payment Assist quick and easy to set up, and that spreading the cost made your car repair bill more manageable.
Thank you for your review.
Best wishes,
Payment Assist
Not the first time I've used payment…
Not the first time I've used payment assistance.
Works very good so easy for the application every little helps with things you need to purchase
25 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Kevin,
Thanks for your review.
We’re really pleased you continue to find Payment Assist easy to use and helpful when spreading the cost of essential purchases.
Best wishes,
Payment Assist
Quick and Easy
Very easy communication and set up of payment plan to ease the financial burden of an unexpected car repair bill.
23 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Paul,
Thank you for your review.
We’re really pleased you found the communication and setup quick and easy, and that Payment Assist helped make an unexpected repair bill more manageable.
Best wishes,
Payment Assist
The service was brilliant at the most…
The service was brilliant at the most needed time.
24 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi there,
It's wonderful to hear Payment Assist was there for you when you needed it most.
We know unexpected repair costs can come at difficult times, so being able to provide a straightforward way to spread the cost is exactly what the service was designed for.
Thank you for your kind words and for taking the time to leave such a lovely review. We're really pleased we could help when it mattered most.
Best wishes,
Payment Assist
Due to take the kids away on holiday in…
Due to take the kids away on holiday in 2 weeks time before noticing an inlet manifold crack leaking coolant, the bill was big as expected but pay assist have helped me out massively to spread the cost over 6 months, the car will be repaired thanks to these and I still get to take the kids away in time, definitely worth the 5🌟 rating im leaving
22 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi David,
What a wonderful review, thank you. We're delighted Payment Assist was able to help at such an important time.
Discovering a major repair just before a family holiday is never ideal, so it's fantastic to know that spreading the cost over six months meant you could get your car repaired and still enjoy your trip with the kids.
Stories like yours are exactly why Payment Assist exists. Thank you for your kind words, your 5-star rating and for taking the time to share your experience.
We hope you have a fantastic holiday!
Best wishes,
Payment Assist
It was easy to be approved and l was…
It was easy to be approved and l was very happy with the service.My windscreen replacement was done just after being approved so thank you for being user friendly
19 juin 2026
Avis spontané
Réponse de Payment Assist
Hi Rumbidzayi,
We're delighted to hear you found the approval process quick and straightforward, and that everything was in place for your windscreen replacement without delay.
Making the application as user-friendly as possible is exactly what we aim to do, so it's fantastic to know you were happy with the service you received.
Thank you for taking the time to leave such a lovely review. We're pleased we could help make the cost of your repair that little bit easier to manage.
Best wishes,
Payment Assist
Réponse de Payment Assist
Hi there,
We're pleased to hear you found Payment Assist quick and easy to use.
We know that when you're dealing with unexpected repair costs, having a straightforward application process can make all the difference, so it's great to know everything went smoothly for you.
Thank you for taking the time to leave such a positive review. We really appreciate your feedback and are delighted we could help.
Best wishes,
Payment Assist
Very simple and quick
Very simple and quick. A really useful option to help keep in budget
21 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Chris,
It's great to hear you found Payment Assist simple and quick to use.
Being able to spread the cost into manageable payments is exactly what the service was designed for, so we're delighted to know it has helped you stay within your budget.
Thank you for taking the time to leave such a lovely review. We're pleased we could provide a solution that worked well for you.
Best wishes,
Payment Assist
Very quick and easy service
Very quick and easy service. Only criticism of the process of you cannot enlarge/zoom in on the text for the agreement if looking on your phone.
22 juillet 2026
Avis spontané
Réponse de Payment Assist
I'd incorporate the invitation naturally, in line with your 4-star examples:
Hi Angel,
Thank you for taking the time to leave such balanced feedback.
We're delighted to hear you found the service quick and easy to use, as providing a straightforward application process is exactly what we aim to do.
We also appreciate your comments about viewing the agreement on a mobile phone. We'll be sure to pass this feedback on to the relevant team, as insights like yours help us continue to improve.
As you've rated us 4 stars, we'd love to know if there was anything else we could have done differently to earn that fifth star.
Best wishes,
Payment Assist
Amazing and so easy
Amazing and so easy, a great way to get the tyres I want but price is out of reach, but not any more thanks to payment assist.
22 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Harry,
What a fantastic review, thank you.
We're so pleased that Payment Assist has helped make it possible for you to get the tyres you wanted without paying the full cost all at once. Helping customers spread the cost of essential motoring expenses is exactly why the service exists, so it's wonderful to know it's made such a difference for you.
Thank you for your kind words and for taking the time to share your experience. We're delighted we could help.
Best wishes,
Payment Assist
I love the seamless process to this…
I love the seamless process to this credit facility. Keep it up.
23 avril 2026
Avis spontané
Réponse de Payment Assist
Hi Moses,
What a lovely review, thank you.
We're delighted to hear you found the process so seamless. Making it quick, straightforward for customers to access Payment Assist is exactly what we aim to achieve, so it's fantastic to know that's been your experience.
We really appreciate your kind words and your encouragement. Thank you for taking the time to share your feedback.
Best wishes,
Payment Assist
Easy and helpful service for both…
Easy and helpful service for both payment, and an easy user experience I would recommend this to anyone thank you
22 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi James,
What a wonderful review, thank you.
We're delighted to hear Payment Assist has made such a positive difference and helped you spread the cost of your new tyres. It's also great to know our team could adjust your payment date to better suit your payday, making your repayments easier to manage.
Feedback like yours reminds us why we do what we do. Thank you for taking the time to share your experience and for your kind words about our service.
Best wishes,
Payment Assist
Absolutely brilliant
Absolutely brilliant. Cannot say a bad word about payment assist. If it weren’t for them I wouldn’t be able to afford my new tyres. They even changed my monthly payment day so it landed on my pay day - making it easier to manage and pay. Great service!
22 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Stacey,
We couldn't ask for much better feedback than this, thank you.
We're so pleased Payment Assist was able to help you spread the cost of your new tyres and make them more affordable when you needed them.
It's also great to hear that changing your payment date to better fit around your payday made things easier for you. We always try to be as flexible as possible where we can, so it's fantastic to know this had such a positive impact.
Thank you for your kind words and for taking the time to leave such a wonderful review. It really does mean a lot to the whole team.
Best wishes,
Payment Assist
I phoned to up date my payment details…
I phoned to up date my payment details and it was sorted within 5 minutes, thank you martina
22 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Neil,
It's great to hear your payment details were updated so quickly and efficiently.
We know how important it is to make even the smallest changes as simple and hassle-free as possible, so we're delighted Martina was able to get everything sorted for you in just a few minutes.
Thank you for taking the time to leave such a lovely review. We'll be sure to pass your kind comments on to Martina.
Best wishes,
Payment Assist
Excellent service
It was a fast and efficient service with no fuss - highly recommended
21 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Minakshi,
What a fantastic review, thank you.
We're so pleased to hear you found the service fast, efficient and completely hassle-free. Making it as simple as possible for customers to spread the cost of unexpected bills is exactly what Payment Assist was designed for, so it's great to know we delivered that experience for you.
We really appreciate your recommendation and thank you for taking the time to share your feedback.
Best wishes,
Payment Assist
Réponse de Payment Assist
Hi there,
We're glad to hear you found the service quick and pleasant and that your queries were resolved in a matter of minutes.
Providing helpful support and making sure our customers get the answers they need as quickly as possible is exactly what we aim to do.
Thank you for taking the time to leave such a lovely review. We're really pleased you had such a positive experience with Payment Assist.
Best wishes,
Payment Assist
Very easy to use step by step
22 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Deborah,
We're delighted to hear you found Payment Assist so easy to use.
Making the application simple to follow with clear step-by-step guidance is exactly what we aim to provide, so it's great to know everything was straightforward from start to finish.
Thank you for taking the time to leave such a lovely review. We're pleased we could help make your experience as easy and hassle-free as possible.
Best wishes,
Payment Assist
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