I needed 4 new all weather tyres. I usually buy the tyres and have them fitted at my local garage. However, this time I searched National tyres. With a discount price for my Goodyear tyres, I noticed... Voir plus
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I’ve used payment assist on a few occasions when I have needed too. A really way of paying for the service you have used. Would definitely recommend very easy to set up, many thanks a very satisfied c... Voir plus
Great experience setting up a payment plan for a tyre purchase! I needed 4 new tyres on my vehicle that had been sat unused, so booked my car in at my local National branch. The ability to use Payment... Voir plus
L'entreprise a répondu
Simple application and immediate answer. Pity the service centre wasn’t as efficient. Service Stop was a wrong choice as their work was shonky at the least. I would suggest maybe you don’t pay them u... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.
Coordonnées de contact
Pera Business Park, Nottingham Road, LE13 0PB, Melton Mowbray, Royaume-Uni
- 01664503151
- admin@payment-assist.co.uk
- www.payment-assist.co.uk
4,8
Excellent
11 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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I phoned to up date my payment details…
I phoned to up date my payment details and it was sorted within 5 minutes, thank you martina
22 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Neil,
It's great to hear your payment details were updated so quickly and efficiently.
We know how important it is to make even the smallest changes as simple and hassle-free as possible, so we're delighted Martina was able to get everything sorted for you in just a few minutes.
Thank you for taking the time to leave such a lovely review. We'll be sure to pass your kind comments on to Martina.
Best wishes,
Payment Assist
Excellent service
It was a fast and efficient service with no fuss - highly recommended
21 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Minakshi,
What a fantastic review, thank you.
We're so pleased to hear you found the service fast, efficient and completely hassle-free. Making it as simple as possible for customers to spread the cost of unexpected bills is exactly what Payment Assist was designed for, so it's great to know we delivered that experience for you.
We really appreciate your recommendation and thank you for taking the time to share your feedback.
Best wishes,
Payment Assist
Réponse de Payment Assist
Hi there,
We're glad to hear you found the service quick and pleasant and that your queries were resolved in a matter of minutes.
Providing helpful support and making sure our customers get the answers they need as quickly as possible is exactly what we aim to do.
Thank you for taking the time to leave such a lovely review. We're really pleased you had such a positive experience with Payment Assist.
Best wishes,
Payment Assist
Very easy to use step by step
22 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Deborah,
We're delighted to hear you found Payment Assist so easy to use.
Making the application simple to follow with clear step-by-step guidance is exactly what we aim to provide, so it's great to know everything was straightforward from start to finish.
Thank you for taking the time to leave such a lovely review. We're pleased we could help make your experience as easy and hassle-free as possible.
Best wishes,
Payment Assist
Quick and easy to apply with immediate…
Quick and easy to apply with immediate response and excellent communication. Very reassuring.
20 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Allison,
We're delighted to hear you found the application quick and easy, with an immediate response and excellent communication throughout.
Keeping our customers informed and making the whole process as straightforward and reassuring as possible is a big part of the service we aim to provide.
Thank you for taking the time to leave such a wonderful review. We're really pleased we could give you confidence and peace of mind when you needed it most.
Best wishes,
Payment Assist
A very easy process and got a quick…
A very easy process and got a quick decision
20 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Peter,
We're delighted to hear you found the process so easy and received a quick decision.
Making Payment Assist simple, straightforward and efficient is exactly what we aim to do, so it's great to know your experience was such a positive one.
Thank you for taking the time to leave such a lovely review. We're pleased we could help make your repair costs more manageable.
Best wishes,
Payment Assist
Hi me and my wife Lisa really…
Hi me and my wife Lisa really appreciate everything that payment assist have done for us it's nice to know that there are companies out there who will take the time to help others out to help get their cars and other vehicles to pay the cost up front and then for the customer then to make monthly payments until the balance is all payed up in full we couldn't fault payment assist they was there when we needed them to get our car serviced me and my wife really appreciate it and can't thank payment assist enough for helping us out at our time in need all the best for the future to all the staff at payment assist yours sincerely Nigel and lisa
21 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Nigel and Lisa,
What a wonderful review, thank you.
We're delighted to hear that Payment Assist was there to help when you needed it most. We know unexpected vehicle costs can be difficult to manage, so being able to spread the cost into affordable monthly payments is exactly what Payment Assist was designed for.
It means a great deal to know that we've been able to make such a positive difference for you both, and your kind words about our team are truly appreciated. Thank you for taking the time to share your experience and for placing your trust in Payment Assist.
Best wishes,
Payment Assist
Very polite cheerful friendly and…
Very polite cheerful friendly and efficient
20 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Mr Williams,
We're delighted to hear you found our team polite, cheerful, friendly and efficient throughout your experience.
Providing helpful, professional customer service and making the process as straightforward as possible is a big part of what we aim to deliver, so it's fantastic to know we achieved that for you.
Thank you for taking the time to leave such a lovely review. We really appreciate your feedback and are pleased you had such a positive experience with Payment Assist.
Best wishes,
Payment Assist
I needed my teeth doing badly and…
I needed my teeth doing badly and applied to Payment Assist I got a quick response and was accepted it was very easy to apply and I would recommend anyone to use this company I now can have my smile back and a big thank you .
20 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Zinoida,
What a wonderful review, thank you.
We're delighted to hear the application process was quick and easy, and that you received a fast decision. It's fantastic to know Payment Assist has helped you access the dental treatment you needed, and we're so pleased you'll soon have your smile back.
Thank you for your recommendation and for taking the time to share your experience. We're really pleased we could help make the cost of your treatment more manageable.
Best wishes,
Payment Assist
This company is a must for all car…
This company is a must for all car owners. The process is so simple and super smooth. Allows costly car repairs to be spread over 4 payments. A life saver, well done Payment Assist.
17 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Graham,
What a fantastic review, thank you.
We're delighted to hear you found the process so simple and smooth from start to finish. Being able to spread the cost of unexpected car repairs over four interest-free payments is exactly what Payment Assist was designed for, so it's wonderful to know the service has made such a positive difference for you.
Thank you for your recommendation and for taking the time to leave such a great review. We're really pleased we could help when you needed us.
Best wishes,
Payment Assist
excellent service from payment assist i…
excellent service from payment assist i have been using payment assist for a 2-nd time,It was very easy to set up my payment and everything took a matter of minutes to complete.thank you
20 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi there,
Hearing from customers who come back to us time and time again is always incredibly rewarding.
We're delighted that you've chosen to use Payment Assist for a second time and that, once again, you found the process quick, simple and easy to complete in just a matter of minutes.
Being able to provide a straightforward way to spread the cost of unexpected repair bills is exactly what Payment Assist was designed for, so it's fantastic to know we've been able to help you on more than one occasion.
Thank you for your continued support and for taking the time to leave such a wonderful review.
Best wishes,
Payment Assist
So easy to arrange
Very easy to set up. Could arrange everything on my phone before I picked up my car from the garage.
18 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Mandy,
We're delighted to hear you found Payment Assist so easy to set up.
It's great to know you were able to arrange everything on your phone before collecting your car from the garage, making the whole process as convenient and straightforward as possible.
Thank you for taking the time to leave such a lovely review. We're pleased we could help make getting your car back on the road that little bit easier.
Best wishes,
Payment Assist
excellent service from payment assist i…
excellent service from payment assist i have been using payment assist for a long time it helps me when buying large purchases on a payment plan instead of paying all in one go i can pay early and even pay advance payments up front when i have the spare cash instead of waiting for the payment even i can pay a few months ahead when i have the spare cash, this service is 10/10 for me .
18 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi there,
Hearing from customers who continue to use Payment Assist over a long period of time is always incredibly rewarding.
We're delighted to hear the service has consistently helped you spread the cost of larger purchases and that you've found the flexibility to make early or additional payments so useful when it suits you.
Thank you for taking the time to leave such a fantastic review. Your continued support means a great deal to us, and we're pleased Payment Assist continues to work so well for you.
Best wishes,
Payment Assist
Excellent and fast approval.
Excellent and fast approval.
Such a help with repair costs for my 24 year old Honda for the second year running. As an OAP on a pension is actually the only way to afford to keep the car going.Thank you so much for this service!
17 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Roberta,
Hearing from customers who come back to us time and time again is always incredibly rewarding.
We're delighted that Payment Assist has been able to help you for a second year running and that the quick approval process has made it easier to manage the cost of keeping your Honda on the road.
Being able to spread the cost of essential repairs is exactly what Payment Assist was designed for, so it's wonderful to know the service has made such a positive difference for you.
Thank you for taking the time to leave such a heartfelt review and for your continued support.
Best wishes,
Payment Assist
Very polite and informative
Was very easy to contact them. The collage I spoke to was very friendly and informative. Everything went through without any problems. Very happy customer.
18 août 2025
Avis spontané
Réponse de Payment Assist
Hi Caz,
We're delighted to hear you found it easy to get in touch with us and that the colleague you spoke to was friendly and informative. Providing clear, helpful support and making the process as straightforward as possible is exactly what we aim to do, so it's great to know everything went through without any problems.
Thank you for taking the time to leave such a lovely review. We're really pleased you had such a positive experience with Payment Assist.
Best wishes,
Payment Assist
Very easy to be accepted and definitely…
Very easy to be accepted and definitely what you need when you are stuck with garage bills. Payment Assist has been a great help for me.
Thanks for your help.
14 mai 2026
Avis spontané
Réponse de Payment Assist
Hi Guy,
We're delighted to hear Payment Assist was there to help when you needed it most.
Unexpected garage bills can be stressful, so it's great to know the application process was straightforward and that being able to spread the cost made a real difference for you.
Thank you for taking the time to leave such a lovely review. We're really pleased we could help make your repair costs more manageable.
Best wishes,
Payment Assist
I loved the help and advice I received
I loved the help and advice I received! Definitely recommended! As a person that knows absolutely nothing about the process I was helped and given the best advice.
17 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Amanda,
What a lovely review, thank you.
We're delighted to hear you felt well supported throughout the process and that our team was able to provide the help and advice you needed. We understand that arranging finance can sometimes feel unfamiliar, so it's great to know everything was explained clearly and made easy to understand.
Thank you for your recommendation and for taking the time to share your experience. We're really pleased we could help.
Best wishes,
Payment Assist
Payment was handled smoothly all done…
Payment was handled smoothly all done in min .. great service .. first time using this service no problems with it .. all sorted in minutes .. thank you
17 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Gail,
We're delighted to hear your first experience with Payment Assist was such a positive one.
It's great to know everything was handled smoothly and that you were able to set up your payment plan in just minutes without any issues.
Thank you for taking the time to leave such a lovely review. We're pleased we could help make your repair costs more manageable and appreciate you choosing Payment Assist.
Best wishes,
Payment Assist
This was really easy to do
This was really easy to do. Everything was very efficient. It took approximately 2 hours from start to finish
17 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Janet,
It's great to hear you found the whole process so easy and efficient from start to finish. We aim to make arranging Payment Assist as quick and straightforward as possible, so we're delighted everything was completed smoothly and without delay.
Thank you for taking the time to leave such a lovely review. We're pleased we could help make your experience simple and hassle-free.
Best wishes,
Payment Assist
Very helpful and relatively easy to use scheme.
A very helpful and relatively easy to use scheme. Helps to spread those larger motoring costs that could otherwise be something of a nightmare.
17 juillet 2026
Avis spontané
Réponse de Payment Assist
Hi Paul,
We're delighted to hear you found Payment Assist helpful and easy to use. Being able to spread the cost of larger motoring expenses is exactly what the service was designed for, so it's fantastic to know it helped make what could have been a difficult bill much more manageable.
Thank you for taking the time to leave such a great review. We're really pleased we could help take some of the worry out of those unexpected repair costs.
Best wishes,
Payment Assist
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