Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

When the shoes arrived I thought they would come in a normal box but when I opened the package the box was beautifully designed and when you open the box the shoes are outstanding and is built from a... Voir plus

Noté 1 sur 5 étoiles

Payntr stock issues are well known but even when buying a supposedly in-stock item nothing turned up. Weeks went by with no update. After multiple chase emails finally got a reply explaining that my s... Voir plus

Noté 2 sur 5 étoiles

Item was not dispatched until 10 working days (12 total) after purchase. Even when the website states it takes 2-4 working days for dispatch. Payntr do not reply to the only POC on their website info@... Voir plus

Noté 5 sur 5 étoiles

Replacement bowling spikes Purchased a pair of bowling spikes at the start of season in April, by August unfortunately the sole on left boot was coming loose. I emailed support with photo evidence... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de cricket

Informations provenant de diverses sources externes

Payntr are an independent UK cricket brand specialising in professional and innovative game changing cricket products.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

194 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(194)

37 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great trainers

Great trainers, service, delivery.

10 novembre 2021
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi James,

Thank you for taking your time to leave us a 5* review.

It's great to hear you've had a positive experience with PAYNTR and are happy with our trainers.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

Very good training shoe!

Very good training shoe!
Good shock absorption and very comfortable!

10 novembre 2021
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Julian,

Thank you for taking your time to leave us a 5* review.

It's great to hear you are happy with our shoes and hope you will return to our site soon.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

Great products quick delivery

Really comfortable shoes and look great too

10 novembre 2021
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi David,

Thank you for taking your time to leave us a 5* review.

It's great to hear you are happy with our shoes and the quick delivery.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

Excellent swift service and a quality…

Excellent swift service and a quality product as always. Highly recommended.

10 novembre 2021
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Jonathan,

Thank you for taking your time to leave us a 5* review.

It's great to hear you have had a positive experience with PAYNTR and hope you return to our site soon.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

Brilliant product

Brilliant product. Brilliant service

10 novembre 2021
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Chris,

Thank you for taking your time to leave a 5* review.

It's great to hear you are happy with our product and service.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

Good product

Good product my boy loves them and says they are the most comfortable cricket shoes he has

10 novembre 2021
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Steve,

Thank you for taking your time to leave us a 5* review.

It's great to hear that your son loves our cricket shoes and find them the most comfortable.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

Fast

Fast, efficient service and great products too!

10 novembre 2021
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Daren,

Thank you for taking your time to leave us a 5* review.

It's great to hear you've had a positive experience with PAYNTR and that you are happy with our products.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

Good quality cricket shoes

Good quality cricket shoes. Have bought for myself and my son and fantastic.....both in quality and price.

10 novembre 2021
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Darshan,

Thank you for taking your time to leave us a 5* review.

It's great to hear you are pleased with the quality and price of our cricket shoes.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

Speedy service

Speedy service, great product!

9 novembre 2021
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Ian,

Thank you for taking your time to leave us a 5* review.

It's great to hear you've had a positive experience with PAYNTR and we hope you return to our site soon.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Richard,

Thank you for taking your time to leave us a 5* review.

We pride ourselves on offering excellent customer service so it's great to hear you have had a positive experience.

We hope you will return to our site soon.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

Exceptional quality and customer service

Exceptional quality of products. Purchased cricket apparel and shoes, delivered just 24hrs later.
Slight human error, one hoodie missing from the order. Quick email to customer services and matter resolved. Hoodie delivered next day with the deepest of apologies.

Fantastic quality along with an equally fantastic customer service.

27 octobre 2021
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi,

Thank you for taking time to leave your 5* review.

Apologies again for the hoodie missing from your order but it's great to hear the issue was solved quickly and you are pleased with your order and our customer service.

Many Thanks,

Team PAYNTR

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, particularly from Jack. I did have an issue with the first pair of golf shoes I received, however following emails identifying the problem I received a return label & they were swapped within a couple of days. Looking forward to seeing how they perform on the course. It would also be beneficial to identify on the website that the sizes are snug fitting, and a half size increase on standard size should be ordered.

20 octobre 2021
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Réponse de PAYNTR ™

Hi Terry,

Thank you for taking time to leave your 5* review. We pride ourselves on offering excellent customer service so it's great to hear you have had a positive experience and that your issue was solved quickly. We hope you have a great experience with the shoes out on the course.

We do mention on the product pages about ordering a half size up for a more natural fit, however we have taken your feedback on board to see how we can make this clearer for our customers.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

Delivered within 2 days and very…

Delivered within 2 days and very pleased with my purchase.

20 octobre 2021
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Robert,

Thank you for taking time to leave your 5* review.

We truly appreciate all feedback and are pleased you are happy with your purchase.

We hope you will return to our site soon.

Many Thanks,
Team PAYNTR

Noté 1 sur 5 étoiles

Poor quality

Poor quality. The only thing good about Payntr shoes are their looks. Used less than 10 times and have started falling apart. Customer services are appalling, no response whatsoever. Will be spreading the word on cricket groups and forums about their product and service

14 juillet 2021
Avis spontané
Noté 2 sur 5 étoiles

Shoes split, poor customer service

Bought a pair of Payntr shoes for my (slight) 13 year old last summer. He wore them for about 15 matches and the side of one of the shoes split across half the length as he was bowling (sufficiently that he had to go off in the middle of a match). I emailed Payntr as I didn’t feel the shoes were of sufficient quality given how little he’d worn them.

They were totally unhelpful and said that, as I’d bought batting shoes not bowling shoes, it was my fault for not having separate pairs. My sons play club, school and county cricket and I’ve never seen a child have a separate pair of batting and bowling shoes (including the ones that play for Middlesex). I’d have understood their position if it was a six foot Jimmy Anderson pounding down the wicket, but not a child for 15 matches on grass wickets. They were adamant that batting shoes could not be worn by players for bowling.

Only when I emailed back to say that was a shame as my son had wanted me to upgrade to their top of the range bowling shoes, did they then offer 20% off. On principle, I won’t buy Payntr shoes again as I felt their response was unhelpful and unreasonable. By comparison, my older son’s Adidas spikes are 3 years old, he’s probably played 200 matches in them and they’re still going strong.

13 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

Great Looks Poor Quality

The product is very aesthetically pleasing and look great . However I brought them in 2020 a year where no cricket for me was played and got to use them this year. The shoe fell apart after 8 games in and cost £80 I would not expect this v Asics which last at least 2 seasons for a similar price. Customer service did offer a 20% reduction but given the product only lasts a third of a season I would not buy them again and would not recommend them as whilst they look great the quality is very poor.

24 juin 2021
Avis spontané
Noté 3 sur 5 étoiles

Great product but poor customer service

Great product as I have been using this brand from last two years but this time I am trying to return shoes or exchange for the smaller size.
I emailed them several time from last one week on they have provided on website under return and exchange section but haven’t received any reply. They don’t have any contact number.

11 mai 2021
Avis spontané
Noté 1 sur 5 étoiles

Shoes worn out in 3 months 10 year old

Purchased shoes just before lockdown in Melbourne for 10 year old in June. used 2 weeks went to lock down..started using again in September and within 3 months the shoes worn out form front with almost a whole in the front now. Explanation provided its general wear and tear with player using it. How can a 10 year old batsmen(not bowler) can wear it enough in 3 months playing on synthetic(to create a whole in front). Bottom pimples almost gone as well. Poor quality and not impressed with explanation. This was first time purchase and I guess the last one as well.

22 novembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Hi There

Hi There
I have order for Payntr V Spikes on 29 Sept 2020 against order number 4468 (WEB4468) and provided with the Fedex tracking number and supposed to received parcel by 03 Oct 2020. However, till date not received. Sent few mails to Payntr customer service but got no response. Called Fedex, Singapore few times and they responded the tracking number provided do not appeared in their system, instead mail fedex cross border to track the parcel. Awaiting fedex cross border response.
Hope Payntr shall contact to fedex for expedite the delivery.

5 octobre 2020
Avis spontané

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