I have been dealing with Elaine Gilray from the sales team over the last week or so and I cannot praise her enough! Elaine went over and above to assist me getting our business on boarded including... Voir plus
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Lisez les avis des autres
PayZone as a company is probably 10 years behind every other banking system and merchant surfaces the customer services. I would only rate 5 out of 10 when you’ve got a problem with them I would give... Voir plus
I had to close an account after changing jobs, the lady I dealt with Jo, was extremely professional, friendly and efficient. She made the process so easy and even generated 6 months worth of transacti... Voir plus
From the initial call, I felt valued as a customer. They managed to squeeze me into their busy schedule, which I really appreciated. The technician who arrived was not only on time but also incredi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Payzone
Écrit par l'entreprise
For over 30 years, Payzone has provided bill payment services to independent retailers, multiples and symbol groups across the UK. In October 2018, our business model changed and all card payment related services are now dealt with by an independent company called takepayments. You can leave a review for them here: https://uk.trustpilot.com/review/www.takepayments.com.
We specialise in providing bill payment solutions, making it easier for your customers to pay utility bills, council tax, top-up their mobile phone and so much more. At a cost of only 99p* per week, our bill payment service is an affordable option for retailers who are looking to improve their store. We care about our customers and it’s our mission to provide fantastic customer service at every interaction.*Plus VAT, T&Cs apply.
Payzone
Écrit par l'entreprise
- Drive Additional Footfall
- New services mean new faces and an increase in revenue. Get more people visiting and buying from your store when you install a Payzone device.
- Earn Commission on Services
- With consumer-facing services, you can earn commission on every transaction made through your new Payzone device. l the commission you earn is sent straight to your bank account at the end of each week.
- Support the Community
- Become a focal point within your local community by offering convenient and flexible services to your customers.
- Intuitive Touch Screen Interface
- Welcome Payzone bill payment services into your store. Our touch screen Payzone device is fast, reliable and easy to use You will be presented with a newsfeed of all available products and services on the screen and you’ll be able to process any transaction in just a few taps and view them in real-time.
Free Training & Installation
And Free Promotion!
Benefit from free installation and training when you choose to feature a Payzone device in your store. We’ll send out an engineer who will come and fit your device, show you how to use the machine and install your free external and internal signage. Then you’re ready to offer more services to your customers!
Coordonnées de contact
Unit 4 Triangle Court, Cheshire Business Park, CW9 7YL, Lostock Gralam, Royaume-Uni
- 01606 566 566
- Trustpilot@PZBP.co.uk
- www.payzone.co.uk
4,3
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Payzone
Thank you for your review
Réponse de Payzone
Thank you for your review
Problem with parking app
My email with my query was responded to almost immediately and the problem with my galway city parking app was fixed in minutes by a lovely person called Jo. Very happy with Payzone.
Thank you Jo & payzone
14 juillet 2026
Avis spontané
Réponse de Payzone
We are so pleased to hear about your positive experience with our support team and that your app issue was resolved quickly. We always aim to provide efficient and helpful service, and we truly appreciate you sharing your feedback.
I am happy to useswc
11 juillet 2026
Avis spontané
Réponse de Payzone
We are happy to hear that you are enjoying your experience. Thank you for your positive feedback.
I don't have any feedback
You're a good company and there's nothing that you can improve on
10 juillet 2025
Avis spontané
Réponse de Payzone
We are so glad to hear such positive feedback! We always strive to provide excellent service and appreciate your kind words. If there is nothing we can improve on please can you move the 2 Star to 5 Stars.
This terminal reliability very poor
This terminal reliability very poor. Card payment very bad sometimes gets frozen. I have to refuse customer.
28 juin 2026
Avis spontané
Réponse de Payzone
We are very sorry to hear about the issues you've experienced with the terminal's reliability and card payments. We are actively investigating this to prevent future occurrences.
Réponse de Payzone
We appreciate you taking the time to share your initial thoughts. We hope your experience with us is positive as you get started.
Réponse de Payzone
We are so pleased to hear that you found our service to be good and attractive. We truly appreciate your positive feedback!
Réponse de Payzone
If you are not reviewing Payzone - please can I ask you to remove your review.
Réponse de Payzone
Thank you for your Review
Simon - Customer Care Team
Nice fast smooth service
Nice fast smooth service, I enjoy paying cash at payzone for convenience and freedom.
Overall happy, no issues.
19 juin 2026
Avis spontané
Réponse de Payzone
We're so happy to hear you appreciate our fast, smooth service and the convenience of paying with cash at Payzone. Your positive feedback truly makes our day!
Customer care
Telephone answered, emails responded to promptly, kept in the loop, and good customer service much appreciated “ Thank you”
19 juin 2026
Avis spontané
Réponse de Payzone
We are so happy to hear that our communication and customer service were appreciated. Your kind words mean a lot to us, and we are glad we could provide a positive experience.
Terrible service hidden charges
Terrible service hidden charges, no support. Credit control team her name is WENDY bad attitude and sadly disconnected phone calls many times.
19 juin 2026
Avis spontané
Réponse de Payzone
We sincerely regret that you experienced issues with hidden charges and unhelpful support. We are reviewing this matter internally to improve our service.
Easy and simple
14 juin 2026
Avis spontané
Réponse de Payzone
We appreciate your feedback and are glad you found our service good. We want to ensure you can access your data easily.
"Extremely Happy with the Accessibility…
"Extremely Happy with the Accessibility and Convience with Meadway News and Payzone Facilities."
12 juin 2026
Avis spontané
Réponse de Payzone
We are so happy to hear that you find our accessibility and Payzone facilities convenient. Your positive feedback truly means a lot to us!
It was great
10 juin 2026
Avis spontané
Réponse de Payzone
We're so glad you had a very good first experience with us today! We appreciate your positive feedback.
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