I have been dealing with Elaine Gilray from the sales team over the last week or so and I cannot praise her enough! Elaine went over and above to assist me getting our business on boarded including... Voir plus
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Lisez les avis des autres
PayZone as a company is probably 10 years behind every other banking system and merchant surfaces the customer services. I would only rate 5 out of 10 when you’ve got a problem with them I would give... Voir plus
I had to close an account after changing jobs, the lady I dealt with Jo, was extremely professional, friendly and efficient. She made the process so easy and even generated 6 months worth of transacti... Voir plus
From the initial call, I felt valued as a customer. They managed to squeeze me into their busy schedule, which I really appreciated. The technician who arrived was not only on time but also incredi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Payzone
Écrit par l'entreprise
For over 30 years, Payzone has provided bill payment services to independent retailers, multiples and symbol groups across the UK. In October 2018, our business model changed and all card payment related services are now dealt with by an independent company called takepayments. You can leave a review for them here: https://uk.trustpilot.com/review/www.takepayments.com.
We specialise in providing bill payment solutions, making it easier for your customers to pay utility bills, council tax, top-up their mobile phone and so much more. At a cost of only 99p* per week, our bill payment service is an affordable option for retailers who are looking to improve their store. We care about our customers and it’s our mission to provide fantastic customer service at every interaction.*Plus VAT, T&Cs apply.
Payzone
Écrit par l'entreprise
- Drive Additional Footfall
- New services mean new faces and an increase in revenue. Get more people visiting and buying from your store when you install a Payzone device.
- Earn Commission on Services
- With consumer-facing services, you can earn commission on every transaction made through your new Payzone device. l the commission you earn is sent straight to your bank account at the end of each week.
- Support the Community
- Become a focal point within your local community by offering convenient and flexible services to your customers.
- Intuitive Touch Screen Interface
- Welcome Payzone bill payment services into your store. Our touch screen Payzone device is fast, reliable and easy to use You will be presented with a newsfeed of all available products and services on the screen and you’ll be able to process any transaction in just a few taps and view them in real-time.
Free Training & Installation
And Free Promotion!
Benefit from free installation and training when you choose to feature a Payzone device in your store. We’ll send out an engineer who will come and fit your device, show you how to use the machine and install your free external and internal signage. Then you’re ready to offer more services to your customers!
Coordonnées de contact
Unit 4 Triangle Court, Cheshire Business Park, CW9 7YL, Lostock Gralam, Royaume-Uni
- 01606 566 566
- Trustpilot@PZBP.co.uk
- www.payzone.co.uk
4,3
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Simple and straight forward service
27 mars 2026
Avis spontané
I want to share my experience with…
I want to share my experience with Payzone’s top-up points. My main issue is not with Payzone itself, but with the inconsistency across their payment locations. First, I visited a store at QR MINI MARKET(HX14NE) , and the staff there said the owner had stopped card payments. Then, I went to another location called Mr. Blue (HX14JX), where they also only accepted cash. Finally, at a third location, Wheatley Store(HX35JR), I was able to top up using my card. This inconsistency wastes time and causes frustration. If Payzone allows card payments at one location, it should be the same everywhere. Payzone needs to better inform and train their top-up points to ensure a consistent customer experience. I hope this feedback is taken seriously.
24 mars 2026
Avis spontané
Easy to use and easy to pay with
3 mars 2026
Avis spontané
Very satisfied
2 mars 2026
Avis spontané
I bought two Lyca voucher cards
I bought two Lyca voucher cards, but when I tried to enter them, it said the PIN code had already been used.
25 février 2026
Avis spontané
Its good experience for me
25 février 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Payzone
We appreciate your feedback and will look into this to ensure a better experience for everyone.
Simon - Customer Care Team
Very good and very good more good and…
Very good and very good more good and good good
9 février 2026
Avis spontané
Réponse de Payzone
We're happy to hear that you had such a positive experience! Thank you for sharing your valuable feedback with us; we appreciate it.
Simon - Customer Care Team
Réponse de Payzone
Thank you for your kind words
Simon - Customer Care Team
My speed is I have money 10 pounds
6 février 2026
Avis spontané
Réponse de Payzone
We appreciate your feedback and are glad you shared your thoughts with us. Thank you for taking the time to leave a review.
I have only had it a day.
I have only had it a day, but the times I have used it so far it has been very straightforward to use.
5 février 2026
Avis spontané
Réponse de Payzone
We appreciate you taking the time to share your initial experience. We're happy to hear that it has been straightforward for you to use so far. Thanks for your feedback!
It is lovely to speak with Elaine
It is lovely to speak with Elaine
She explained really well & very helpful.
3 février 2026
Avis spontané
Réponse de Payzone
We're happy to hear that you had a positive experience! It's great to know the explanation was helpful. We appreciate you taking the time to share your feedback and will pass on your comments to Elaine and her Manager.
Simon - Customer Care Team
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