I have been dealing with Elaine Gilray from the sales team over the last week or so and I cannot praise her enough! Elaine went over and above to assist me getting our business on boarded including... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
PayZone as a company is probably 10 years behind every other banking system and merchant surfaces the customer services. I would only rate 5 out of 10 when you’ve got a problem with them I would give... Voir plus
I had to close an account after changing jobs, the lady I dealt with Jo, was extremely professional, friendly and efficient. She made the process so easy and even generated 6 months worth of transacti... Voir plus
From the initial call, I felt valued as a customer. They managed to squeeze me into their busy schedule, which I really appreciated. The technician who arrived was not only on time but also incredi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Payzone
Écrit par l'entreprise
For over 30 years, Payzone has provided bill payment services to independent retailers, multiples and symbol groups across the UK. In October 2018, our business model changed and all card payment related services are now dealt with by an independent company called takepayments. You can leave a review for them here: https://uk.trustpilot.com/review/www.takepayments.com.
We specialise in providing bill payment solutions, making it easier for your customers to pay utility bills, council tax, top-up their mobile phone and so much more. At a cost of only 99p* per week, our bill payment service is an affordable option for retailers who are looking to improve their store. We care about our customers and it’s our mission to provide fantastic customer service at every interaction.*Plus VAT, T&Cs apply.
Payzone
Écrit par l'entreprise
- Drive Additional Footfall
- New services mean new faces and an increase in revenue. Get more people visiting and buying from your store when you install a Payzone device.
- Earn Commission on Services
- With consumer-facing services, you can earn commission on every transaction made through your new Payzone device. l the commission you earn is sent straight to your bank account at the end of each week.
- Support the Community
- Become a focal point within your local community by offering convenient and flexible services to your customers.
- Intuitive Touch Screen Interface
- Welcome Payzone bill payment services into your store. Our touch screen Payzone device is fast, reliable and easy to use You will be presented with a newsfeed of all available products and services on the screen and you’ll be able to process any transaction in just a few taps and view them in real-time.
Free Training & Installation
And Free Promotion!
Benefit from free installation and training when you choose to feature a Payzone device in your store. We’ll send out an engineer who will come and fit your device, show you how to use the machine and install your free external and internal signage. Then you’re ready to offer more services to your customers!
Coordonnées de contact
Unit 4 Triangle Court, Cheshire Business Park, CW9 7YL, Lostock Gralam, Royaume-Uni
- 01606 566 566
- Trustpilot@PZBP.co.uk
- www.payzone.co.uk
4,3
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast polite and helpful.
22 juin 2025
Avis spontané
Réponse de Payzone
We appreciate your positive feedback and we are glad you found our team helpful and efficient. Thank you!
Réponse de Payzone
We appreciate you taking the time to share your feedback. We'll use this to help improve our services for everyone.
Nice good review
15 juin 2025
Avis spontané
Réponse de Payzone
Thank you for your review
Simon - Customer Care
Réponse de Payzone
Thank you for your review
Simon - Customer Care
Service was superb and extremely helpful
Service was superb and extremely helpful
4 juin 2025
Avis spontané
Réponse de Payzone
We appreciate your positive feedback! We're happy to hear that our service was extremely helpful and superb for you.
I had a fantastic experience with Elaine Gilray
I had a fantastic experience with Elaine Gilray from Payzone. She provided outstanding customer service over the phone—friendly, professional, and incredibly helpful. Elaine answered all my questions clearly and patiently, making everything easy to understand. It’s rare to come across someone so dedicated and knowledgeable. Thank you, Elaine, for your excellent support!
22 mai 2025
Avis spontané
Réponse de Payzone
We're happy to hear that you had such a positive experience! We appreciate your kind words about the support you received. It's great to know that our team member was friendly, professional, and helpful. Thank you for your feedback!
Great this is so great I love this is…
Great this is so great I love this is so great
15 mai 2025
Avis spontané
Réponse de Payzone
We're so happy to hear you had such a great experience! Thank you for sharing your positive feedback; we appreciate it.
Réponse de Payzone
Thank you for your kind words
Lycamobile
Lycamobile, this is the fastest and affordable mobile network ever, with fast top-up services
14 mai 2025
Avis spontané
Réponse de Payzone
We're happy to hear that you find our mobile network fast and affordable, with convenient top-up services. We appreciate you taking the time to share your positive experience!
That you have to answer a couple of questions before
How quick it was done and how it’s not that complicated
11 mai 2025
Avis spontané
Réponse de Payzone
We're happy to hear that the process was quick and straightforward for you. Thank you for your positive feedback; we appreciate it.
Réponse de Payzone
We appreciate your feedback and will investigate how we can assist you better with topping up.
Payzone very trustable easy to use
1 mai 2025
Avis spontané
Réponse de Payzone
We're happy to hear that you find our services trustworthy and easy to use. Thank you for your positive feedback!
Réponse de Payzone
We're happy to hear that your experience was so easy and quick! Thank you for your great feedback; we appreciate it a lot.
Good good good
28 avril 2025
Avis spontané
Réponse de Payzone
We're happy to hear that your experience was so easy and quick! Thank you for your great feedback; we appreciate it a lot.
Réponse de Payzone
We're glad you had a fast and precise experience with us! Thank you for your positive feedback; we appreciate it greatly.
Payzone experience
I mostly have my needs met and staff act in a professional and helpful manner.
21 avril 2025
Avis spontané
Réponse de Payzone
Thank you for your kind words
2 months
Iv been on this network for 2 months I would like more out of what I’m paying for.
16 décembre 2024
Avis spontané
Réponse de Payzone
We understand your frustration with the current service. We strive to provide the best possible experience for our customers and appreciate your feedback. We'll take your comments into consideration as we continue to improve our offerings.
Réponse de Payzone
Thank you for your kind words. We're glad you enjoyed your experience.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.