I have been dealing with Elaine Gilray from the sales team over the last week or so and I cannot praise her enough! Elaine went over and above to assist me getting our business on boarded including... Voir plus
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Lisez les avis des autres
PayZone as a company is probably 10 years behind every other banking system and merchant surfaces the customer services. I would only rate 5 out of 10 when you’ve got a problem with them I would give... Voir plus
I had to close an account after changing jobs, the lady I dealt with Jo, was extremely professional, friendly and efficient. She made the process so easy and even generated 6 months worth of transacti... Voir plus
From the initial call, I felt valued as a customer. They managed to squeeze me into their busy schedule, which I really appreciated. The technician who arrived was not only on time but also incredi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Payzone
Écrit par l'entreprise
For over 30 years, Payzone has provided bill payment services to independent retailers, multiples and symbol groups across the UK. In October 2018, our business model changed and all card payment related services are now dealt with by an independent company called takepayments. You can leave a review for them here: https://uk.trustpilot.com/review/www.takepayments.com.
We specialise in providing bill payment solutions, making it easier for your customers to pay utility bills, council tax, top-up their mobile phone and so much more. At a cost of only 99p* per week, our bill payment service is an affordable option for retailers who are looking to improve their store. We care about our customers and it’s our mission to provide fantastic customer service at every interaction.*Plus VAT, T&Cs apply.
Payzone
Écrit par l'entreprise
- Drive Additional Footfall
- New services mean new faces and an increase in revenue. Get more people visiting and buying from your store when you install a Payzone device.
- Earn Commission on Services
- With consumer-facing services, you can earn commission on every transaction made through your new Payzone device. l the commission you earn is sent straight to your bank account at the end of each week.
- Support the Community
- Become a focal point within your local community by offering convenient and flexible services to your customers.
- Intuitive Touch Screen Interface
- Welcome Payzone bill payment services into your store. Our touch screen Payzone device is fast, reliable and easy to use You will be presented with a newsfeed of all available products and services on the screen and you’ll be able to process any transaction in just a few taps and view them in real-time.
Free Training & Installation
And Free Promotion!
Benefit from free installation and training when you choose to feature a Payzone device in your store. We’ll send out an engineer who will come and fit your device, show you how to use the machine and install your free external and internal signage. Then you’re ready to offer more services to your customers!
Coordonnées de contact
Unit 4 Triangle Court, Cheshire Business Park, CW9 7YL, Lostock Gralam, Royaume-Uni
- 01606 566 566
- Trustpilot@PZBP.co.uk
- www.payzone.co.uk
4,3
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Payzone
We're happy to hear that you found our services quick, easy, and convenient. Thank you for your positive feedback; we appreciate it.
Réponse de Payzone
Please get in contact at pzhelp@postoffice.co.uk and we can looking into this for you.
Simon - Customer Care Team
Lovely service is good
10 septembre 2025
Avis spontané
Réponse de Payzone
We're glad you found our service lovely and good. Thank you for your positive feedback; we appreciate it greatly!
Thank you Elaine!
We had the pleasure of speaking to Elaine and she was amazing.
She was very informative, very knowledgeable and super helpful!
She made our call nice and easy and got the job done!
Thank you.
2 septembre 2025
Avis spontané
Réponse de Payzone
We're happy to hear that you had such a positive experience! We appreciate you letting us know that our team member was informative, knowledgeable, and helpful. Thank you for your feedback.
Very polite
Very polite, lovely staff, best beat clean tidy corner Asian store
28 août 2025
Avis spontané
Réponse de Payzone
We're glad you enjoyed your experience. It's great to know our staff and store environment met your expectations. Thank you for the positive feedback!
Exerllent plz help me top up
27 août 2025
Avis spontané
Réponse de Payzone
We're glad you find our service excellent! We will gladly assist you with topping up your account.
Réponse de Payzone
We're happy to hear that you're feeling satisfied! Thank you for sharing your positive experience with us; we appreciate it.
Terrible customer service
Terrible customer service. Blatantly stole £10 from me and just pushed the blame elsewhere
5 août 2025
Avis spontané
Réponse de Payzone
Please get in contact at pzhelp@postoffice.co.uk and we can looking into this for you.
Simon - Customer Care Team
Réponse de Payzone
Thank you for your review
Simon - Customer Care
Very fast and helpful staff
28 juillet 2025
Avis spontané
Réponse de Payzone
We appreciate you taking the time to share your positive experience with our helpful staff! We are so glad to hear it.
Elaine has been wonderful
Elaine has been wonderful. Genuinely so helpful, and made the process on enrollment painless. Thank you Elaine!
14 juillet 2025
Avis spontané
Réponse de Payzone
We're happy to hear that the enrollment process was painless and that our team member was so helpful. Thank you for your positive feedback; we appreciate it!
Excellent service and quick responses
Excellent service and quick responses
7 juillet 2025
Avis spontané
Réponse de Payzone
We're happy to hear that you had a great experience with our quick and excellent service. Thank you for your positive feedback!
Réponse de Payzone
Thank you for your kind words
Answered promptly
Answered promptly. Gave clear instructions what and when, then asked for more information required.
Pleasant and efficient
24 juin 2025
Avis spontané
Réponse de Payzone
We're happy to hear that our promptness and clear instructions were helpful. We appreciate you acknowledging our efficiency and thank you for your positive feedback!
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