We had a survey completed by Pennington Choices and I just wanted to say how impressed we were with Shakher Dass. Not only was the report really thorough, but he also took the time to speak wit... Voir plus
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We had a survey completed by Pennington Choices and I just wanted to say how impressed we were with Shakher Dass. Not only was the report really thorough, but he also took the time to speak wit... Voir plus
L'entreprise a répondu
The trainer kept the session engaging and informative, he was always happy to answer questions. providing clear and detailed explanations. I find HHSRS an interesting subject and very relevant to my r... Voir plus
L'entreprise a répondu
As part of CPD and a prompt for going back over things, I find Pennington's really useful. The webinars are always interesting, not overly taxing and the time between slides and additional inform... Voir plus
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A thorough all round perspective on what RPEEPS is, why this is legislation, and the areas of relevance in terms of practical application. The only downside was that the slides were some time expiring... Voir plus
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Pennington Choices was created in 2020 to provide services and outstanding customer experience to the social housing sector across the UK. We began our journey to help create safer environments for people and buildings. We have now worked with more than 800 public and private sector organisations across social housing, NHS, education, and rail and are continuing our growth journey. Our demonstrable track record and client loyalty prove we deliver on our promises, on time, and with quality. In 2024, we achieved the highest-ranking Gold accreditation in our first year taking part in the industry-wide recognised assessment, Investor in Customers. This award is based on feedback from both our clients and members of our team, highlighting our dedication to providing excellent customer service, experience, and expertise, as well as continued employee satisfaction.
Head Office, Brookfield House, Grimsditch Lane, Norcott Brook, WA4 4EA, Cheshire, Royaume-Uni
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Really useful webinars to provide sector changes in a digestible and informative format. I regularly share the Pennington Choices webinars with colleagues and refer to them at leadership meetings for strategic support! Keep up the great work, Thanks.

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Booking Pennington choices was easy, the course content was set at the perfect level for those in attendance. Everyone came away well informed and it was very useful to receive the content at the end of the course for recapping. The course was also well delivered.

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Was able to ask questions relevant to what topics were being spoken about
Very interesting and informative on all areas very clear and concise information

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I find the webinars provided by Pennington Choices to be exceptionally informative and highly professional. They make participation simple and accessible, even if you cannot attend the live session. Their communication is faultless—clear, timely, and always helpful. On occasions when I’ve had to miss a webinar at the last minute, they promptly send a recording link so you never miss out.
What really stands out is their passion for helping housing organisations deliver the best possible service. This commitment shines through in every representative. The practical insights shared have genuinely supported my role and improved processes.
I highly recommend Pennington Choices to anyone in the housing sector looking for quality training, expert guidance, and a team that truly cares about making a positive impact."

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The speakers were knowledgeable and engaging. The conversation style really helped to deliver the message.

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it was very useful and covered a wide range of subjects both looking back and for the future

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everything explained well and kept me interested throughout.

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Lee Woods delivered the HHSRS training and really got our team to engage in the subject. The session was well structured highlighting the very important Awaab's Law, other attributes of the training was informative and relevant to our roles. What was beneficial was using real life scenarios and how we would apply HHSRS. Overall the training provided great value and left us feeling more confident and better equipped in the roles we carry out.

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training was very informative, completed in a way that everyone can understand and will be helpful for the calls i will receive in the customer resolution centre .

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Absolutely Disgusting how many times they rescheduled or cancelled been messed around for over six weeks and keep doing this to me what a joke of a company Apple Watch child has been left without a bedroom for over six weeks. We still don’t know if it’s safe or not.

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Very knowledgeable presenter and very interesting course. Would highly recommenced this course.

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Speakers were knowledgeable and explained things clearly

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Very clear presentation, easy to follow, time to ask questions and they were answered at time of course

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Really informative, professional presentation. I felt a good balance between being welcomed, and comfortable, in asking questions whilst no pressure to do so and simply listen in to gain useful insight. Thank you.

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ease of access to join the webinar. great, knowledgeable speakers who had the knowledge to really get to the heart of the matter being discussed. Webinar length was just right too but covered all the key points with plenty of time for questions to be covered.

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Excellent webinar with lots of insight and relevant information.

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