We had a survey completed by Pennington Choices and I just wanted to say how impressed we were with Shakher Dass. Not only was the report really thorough, but he also took the time to speak wit... Voir plus
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The trainer kept the session engaging and informative, he was always happy to answer questions. providing clear and detailed explanations. I find HHSRS an interesting subject and very relevant to my r... Voir plus
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As part of CPD and a prompt for going back over things, I find Pennington's really useful. The webinars are always interesting, not overly taxing and the time between slides and additional inform... Voir plus
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A thorough all round perspective on what RPEEPS is, why this is legislation, and the areas of relevance in terms of practical application. The only downside was that the slides were some time expiring... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Pennington Choices was created in 2020 to provide services and outstanding customer experience to the social housing sector across the UK. We began our journey to help create safer environments for people and buildings. We have now worked with more than 800 public and private sector organisations across social housing, NHS, education, and rail and are continuing our growth journey. Our demonstrable track record and client loyalty prove we deliver on our promises, on time, and with quality. In 2024, we achieved the highest-ranking Gold accreditation in our first year taking part in the industry-wide recognised assessment, Investor in Customers. This award is based on feedback from both our clients and members of our team, highlighting our dedication to providing excellent customer service, experience, and expertise, as well as continued employee satisfaction.
Coordonnées de contact
Head Office, Brookfield House, Grimsditch Lane, Norcott Brook, WA4 4EA, Cheshire, Royaume-Uni
- 0800 883 0334
- marketing@pennington.org.uk
- www.pennington.org.uk
4,4
Excellent
95 avis
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Pennington Choices Webinar
The content presented was up to date and addressed the recent changes, major challenges involved, and key aspects which must be be taken into account while issuing/applying for approval from Building Safety Regulator.
The presentation slides were also shared later after the webinar, which helped reviewing the topics discussed.
11 juin 2025
Avis spontané
Réponse de Pennington Choices
Thank you Alan for your feedback. We are pleased to hear that you found our webinar with the Building Safety Regulator helpful.
Always great to attend these seminars…
Always great to attend these seminars with Pennington's its great how proactive they are at brining experts together from across the sector and having access to key individuals with sector specific knowledge and examples.
11 juin 2025
Avis spontané
Réponse de Pennington Choices
Thank you for your kind words! We're delighted you value our free monthly webinars and the opportunity to connect with sector experts. We’ll continue bringing together the right voices to share insight and practical examples.
Delivery of the training was to the point with key takeaways
Delivery of the training was very well organised, to the point and with key takeaways that would enable me to understand and deliver a better service. Really good explanation about the issues on compartmentation, fire doors and how the current legislation is interpreted on high rise blocks. Would recommend the training.
14 mai 2025
Avis spontané
Réponse de Pennington Choices
Thank you Diego for your positive feedback, we are pleased to hear that you found the webinar useful!
Fire Safety Regs and Info.
We recently got involved with this company to complete our Fire risk assessment. Although they are a huge company they are very attentive and contactable and so far have offered an amazing service. Adding to the amazing service, they run regular course and webinars to which those who are signed up to receive their emails are invited to watch/attend. I saw they were doing a webinar on fire safety regs and compartmentation, so I applied for a place. The webinar was very well presented, with a number of experts providing information which for myself is invaluable. They also offered a Q&A at the end of the webinar and also forwarded a recorded version of the webinar to rewatch. I have nothing but praise for this company and their after service. An excellent webinar lead by excellent in the know experts, I look forward to the next one. Thank you Pennington Choices.
14 mai 2025
Avis spontané
Réponse de Pennington Choices
Fantastic to hear you've had a positive experience with our Fire Safety team, and that you enjoyed our Fire Safety webinar. Thanks for the great feedback Matthew!
Réponse de Pennington Choices
Thanks Mukesh, glad you enjoyed our webinar on Passive Fire Protection: Legislation, compartmentation, and fire doors.
Very informative
Well organised webinar that was really useful and informative.
14 mai 2025
Avis spontané
Réponse de Pennington Choices
Thank you for your feedback! We appreciate you joining us and hope to see you at future webinars.
Must Attend if You Have Responsibilty For Fire Actions
Very informative and detailed presentation with the ability to ask questions for further guidance, clear and precise slides.
14 mai 2025
Avis spontané
Réponse de Pennington Choices
Thanks for your positive feedback Gary!
It was very informative presentation…
It was very informative presentation and well presented by all involved.
15 avril 2025
Avis spontané
Réponse de Pennington Choices
Hi Matt, thanks for your feedback following our Building Safety Act 2022 webinar. We’re pleased to hear you found the session informative and well delivered.
Building Safety Act 2022 webinar session
The Session was very informative and interactive. I learnt quite a bit about the Building Safety Act 2022 and now have an appreciation of where this needs to be reflected within our management system documents and as company where we need to be mindful, diligent and indeed the informed and intelligent customer and contractor
9 avril 2025
Avis spontané
Réponse de Pennington Choices
Thank you Nick for your feedback. We're pleased to hear you found the webinar informative and engaging, and that it helped clarify how the Act impacts your management system and responsibilities.
Very informative update on Building…
Very informative update on Building Safety Actin - and at no cost!
9 avril 2025
Avis spontané
Réponse de Pennington Choices
Hi Paul, we're delighted to hear you found the Building Safety Act update informative, thanks for joining us!
The panel were amenable and…
The panel were amenable and knowledgeable about the subject area and kept the parameters concise.
9 avril 2025
Avis spontané
Réponse de Pennington Choices
Thank you for your feedback Simon! We appreciate you taking the time to join us, and hope the knowledge our experts shared proves helpful.
MBNL review (Telecoms infastructure client_
Excellent to hear about other peoples experience of the HRB process but also useful to learn how you are dealing with HRB applications
9 avril 2025
Avis spontané
Réponse de Pennington Choices
Thank you Simon for taking the time to leave us feedback! We're glad you found value in hearing others’ experiences with the Higher-Risk Buildings process. We think it's important to share insights and support best practice. Hope you can join us on another webinar soon.
Informative webinar
I attended a very useful webinar on building safety. The team had lots of great insights!
9 avril 2025
Avis spontané
Réponse de Pennington Choices
Thank you Stephen! We're so pleased you found the webinar useful and that the team's insights were helpful.
Relevant and well timed CPD event.
Relevant and well timed CPD event.
The course was very well delivered and covered a topic that is a concern for many Local Authorities / Social Landlords at the minute.
9 avril 2025
Avis spontané
Réponse de Pennington Choices
Hi John, thanks for your feedback! We're really pleased to hear you found the 'Building Safety Act 2022: Gateway applications for building work' webinar relevant and well timed for Local Authorities and Social Landlords. We appreciate you joining us.
I think the webinar highlighted the…
I think the webinar highlighted the fact that everyone is struggling with the Gateway applications as 40% are rejected. The BSR will not give you advice and the competent person scheme is not working. We have made two applications which have been validated, then rejected, and now the BSR want a further 53 working days and 113 working days extension of time to review them.
9 avril 2025
Avis spontané
Réponse de Pennington Choices
Hi John, thank you for sharing your experience and reflections. The challenges around Gateway applications are certainly being felt across the industry, and your comments highlight just how important it is to continue these conversations. We hope the webinar provided some helpful context and support - thank you for attending the session.
Gateway Applications for Building Work
All areas discussed were topical and pertinent to current issues I am personally experiencing. The fact the presentation wasn't solely focussed on Gateway 1 & 2 was beneficial. As I only have occupied buildings, there were some good pointers shared during Stewart's presentation, and also during the subsequent question and answers session at the close. All in all, for a 30 minute presentation, it was well worth making the time to attend; I have already shared some of the information with several of my peers. Thank you Pennington's
9 avril 2025
Avis spontané
Réponse de Pennington Choices
Thank you for your detailed feedback Kirk! We're delighted to hear the session addressed issues relevant to your current work. It’s great to know Stewart Kerr’s presentation and the Q&A provided practical takeaways, and even better that you’ve already shared the insights with your peers. We really appreciate you taking the time to join us and for the kind words!
Presenter knowledge was top draw!
Presenter knowledge was top draw. Great set of questions from the delegates, came away with a far clearer picture.
9 avril 2025
Avis spontané
Réponse de Pennington Choices
Thank you for your feedback Simon! It’s brilliant that you came away with a clearer understanding, thanks for being part of the session.
Absolutely shocking company
Absolutely shocking company - cancelling appointments at last minute when I’ve rescheduled my work rota
4 avril 2025
Avis spontané
Réponse de Pennington Choices
We're really sorry to hear about your experience and completely understand how frustrating it must have been, especially after rearranging your work schedule. This certainly isn’t the level of service we aim to provide. Please accept our sincere apologies - we’d appreciate the chance to look into what happened and put things right. If you're willing, please get in touch with us directly so we can resolve this for you asktheexperts@pennington.org.uk.
Harassing me about property not mine
Keep calling me about something to do with a property in Luton. I have nothing to do with any property in Luton and have no idea how they have my contact details. Blocking them
12 mars 2025
Avis spontané
Réponse de Pennington Choices
Thank you for sharing your experience, and we sincerely apologise for the inconvenience caused. We work with landlords who request surveys on their properties and provide us with tenant contact details to arrange the survey. Unfortunately, it appears the details we were given were incorrect, which led to us contacting you. If you're comfortable, please email us your contact number, and we will make sure it's reported to the relevant landlord so they can update their records asktheexperts@pennington.org.uk. Once again, we apologise for the disruption this has caused.
A guy Just knocked on my door and…
A guy Just knocked on my door and thought he was going to be let in with no letter/phone call I don't think so I only let people in with an appointment especially when I'm ill and on my own went off sighing don't just knock on my door and think your entitled to come in as it will never happen appointment first.
11 mars 2025
Avis spontané
Réponse de Pennington Choices
Thank you for your feedback. We apologise if our visit felt unannounced.
To clarify, our process for contacting residents includes:
• Sending a letter introducing ourselves and letting you know that your housing provider has requested a stock condition survey for your home. It also contains details of our scheduling team and the name and contact details of the surveyor that will visit your property. Typically, your housing provider also sends an initial letter before we follow up with our own.
• The letter states that "if we do not hear from you, we will knock on your door whilst we are operating in the area." This ensures we make every effort to conduct the survey on behalf of your housing provider, as per their request.
• Where possible, our surveyors will also attempt to contact residents via text messages or phone calls to schedule a convenient appointment.
We appreciate that your home is your private space, and we always aim to carry out our surveys with courtesy and consideration for residents' schedules.
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