I had to contact customer support as I no longer had access to the email that my Perx card was set up on. The team couldn't have more helpful and responsive. It made what I thought was going t... Voir plus
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Lisez les avis des autres
Perx cards are ridiculously complicated to use. Trying to find a balance or register a card feels like an episode of “The Crypto Factor” instead of a simple gift card experience. They keep changing... Voir plus
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Had issues with creating an account to claim my card. Contacted the Perx customer service and was met with a speedy response and solution - it is clear that the client support team operate with passio... Voir plus
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I received my bonuses through Perx gift card , but I’ll be very honest doesn’t like Perx services, you can’t add gift card on apple wallet or google wallet, there app isn’t working, have to go on webs... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Empower and appreciate your team with Perx Rewards cards – the ultimate choice for meaningful recognition. Accepted globally wherever Mastercard® is available (instore and online), these cards offer the freedom and flexibility to celebrate achievements in the most rewarding way. Perx Rewards aligns with tax benefit schemes, including the Small Benefits Exemption in Ireland offering up to €1,500 per employee in tax-free benefits, respectively. These schemes make Perx an ideal way to show appreciation while enjoying tax advantages. Contact Us We're Listening - Reach Out to Perx Support. Your feedback drives our excellence.
Coordonnées de contact
The Greenway, Block C, Ardilaun Court, 112-114 St Stephen's Green, Dublin 2, D02 TD28, Dublin, Irlande
- +353 1 255 7111 (IRE)
- perxcardsupport@emlpayments.com
- www.perxreward.com
3,2
Moyen
836 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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Ellie's help was outstanding
Ellie resolved my case very quickly and efficiently. Thank you.
21 octobre 2025
Avis spontané
Réponse de Perx Reward
Hi Monica,
Thank you for your review and glad to hear Ellie was so helpful.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
I have been using the Perx services for…
I have been using the Perx services for a few years now & I find the experience 10/10. A shout out to one of your employees Craig Jewitt, he is a true asset to your company so a big thank you to him for his assistance when I needed it.
17 octobre 2025
Avis spontané
Réponse de Perx Reward
Hi there,
Thank you for your review and glad to hear Craig was so helpful.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Perx card is a terrible service
Perx card is a terrible service, I have received their cards multiple times from work. It has never once worked the way it is supposed to and it is always a massive hassle to activate a card, or do anything with this company. How they are still in business, I do not know.
12 octobre 2025
Avis spontané
Réponse de Perx Reward
Hi Daniel,
Sorry to hear your having difficulty activating your card.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team.
Réponse de Perx Reward
Hi Paul,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
The agent was very helpful
The agent was very helpful. He couldn’t resolve the issue but passed it to the tech dept and they emailed me quite quickly with a resolution.
26 septembre 2025
Avis spontané
Réponse de Perx Reward
Hi Eoin,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Great customer service
Great customer service. Fast response, with just the right answers when needed.
22 septembre 2025
Avis spontané
Réponse de Perx Reward
Hi Martin,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Very poor unreliable service
Very poor unreliable service. My card hasn't been working for 4 days now and they haven't offered me any solution to the problem, they're just ignoring m
17 septembre 2025
Avis spontané
Réponse de Perx Reward
Hi there,
Sorry to hear your having trouble using your card.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team.
Service was quick and helpful
I'm not usually one to leave reviews, but I felt the service that I received from Perx warranted recognition. After contacting Perx's support team via email I received a prompt reply with clear, actionable steps. Each email I sent received a response in less than 2 hours and the case was resolved quickly. Great service, no complaints.
10 septembre 2025
Avis spontané
Réponse de Perx Reward
Hi Conor,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
The correspondences from Perx was 100%
The correspondences from Perx was timely and informative and it made it easy for me to make my claim..
12 septembre 2025
Avis spontané
Réponse de Perx Reward
Hi Raymond,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Réponse de Perx Reward
Hi Paul,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Perx staff member ellie got back to me…
Perx staff member ellie got back to me and resolved the problem straight away...quick and proffessional.thanks again.
12 septembre 2025
Avis spontané
Réponse de Perx Reward
Hi Robert,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Comically difficult to use. Stay away
Ridiculously difficult to use.
Receive gift card.
Create an account.
Activate card. (error, error, error).
Try to use card. Doesn't work.
Check account.
Must activate 3D security.
Need pin code.
Don't recall setting a pin code.
Activate 3D security.
Try to use card.
Transaction denied.
Check account - 3D security not actually active.
Finally, after days of trying, spend gift card.
Every step of the way is laborious and unnecessary. The whole experience is designed to prevent you from spending the funds, so they can quickly make them evaporate with their €3 monthly "maintenance" racket.
For anyone considering gifting this "prepaid" experience from hell. DO NOT USE PERX!
9 septembre 2025
Avis spontané
Réponse de Perx Reward
Hi Kastytis,
Sorry to hear you had difficulty using your card.
There is a 3 euro monthly maintance fee that comes off the card but this does not take effect until the card is twelve months old.
If you have any issues or need any further support in the future, please let us know so that we can help.
Kind regards,
The Perx Team.
Registering card and adding the money
I had an issue with setting up the card, the Perx staff were excellent is sorting out my query. Very quick to respond and very pleasant to deal with.
8 septembre 2025
Avis spontané
Réponse de Perx Reward
Hi Keith,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Responded very quickly to my query even…
Responded very quickly to my query even over the weekend and fully resolved the difficulties I was having. Excellent customer service
6 septembre 2025
Avis spontané
Réponse de Perx Reward
Hi Niamh,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Perx digital card
I received a Perx digital card , was easy to download and spend using my google pay wallet.
1 septembre 2025
Avis spontané
Réponse de Perx Reward
Hi Jenny,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Very swift reaction to email query
5 septembre 2025
Avis spontané
Réponse de Perx Reward
Hi Ann,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Quick response from support team
Quick response from support team. Problem resolved in no time.
27 août 2025
Avis spontané
Réponse de Perx Reward
Hi Mitul,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Customer support
27 août 2025
Avis spontané
Réponse de Perx Reward
Hi there,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Cannot activate my card .
Cannot activate my card .. Your support staff could not help me. I will not be using this card again for staff rewards
22 août 2025
Avis spontané
Réponse de Perx Reward
Hi Margaret,
Sorry to hear your having trouble activating your card.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team.
Prompt and friendly service
11 août 2025
Avis spontané
Réponse de Perx Reward
Hi Josh,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
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