Petalon Avis 

90
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I've been sending flowers with Petalon since 2020 -- some as gifts, some for myself -- and they've always brought heaps of joy and were delivered on time. Yes, it did happen a couple of times that the... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I received some flowers for Mother’s Day and sadly some were broken and squashed. However I appreciate this is a busy time for florists and this can happen. When I contacted Petalon to let them know,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received a beautifully boxed arrangement on Mothering Sunday - almost 2 weeks ago and they are still glorious now 11 days on. They have to be the best flowers I have ever received by post. Thank yo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company was recommended to me by a friend who is also a grower, especially because I wanted to send flowers to friends that did not live close to me and many growers only do local collections. T... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. Fleuriste

Écrit par l'entreprise

Petalon is a flower delivery business based in Cornwall, UK. We provide our customers with stunning bouquets and selection boxes filled with exceptional quality flowers grown, when possible, on our regenerative farm in Cornwall and delivered to you by post the next day. As Europe's first B-Corp florist, our community trusts us for our planet-first approach and authentic personal touch that continues to set the standard for flower delivery.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

90 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(90)

53 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Natural and wonderful flowers

Beautiful flowers, natural and wonderful. I ordered Icelandic poppies, they were spectacular as they opened out and their fine twisted stems looked lovely too.
Great service, from ordering to delivery.

21 mai 2026
Noté 5 sur 5 étoiles

I received a beautifully boxed…

I received a beautifully boxed arrangement on Mothering Sunday - almost 2 weeks ago and they are still glorious now 11 days on. They have to be the best flowers I have ever received by post.
Thank you Petalon team, I will use you whenever I next need flowers sending and will recommend you to all my friends and family

26 mars 2026
Avis spontané
Logo de Petalon

Réponse de Petalon

Thank you so much for this glowing review, Hilary. We're so happy to hear that you've been enjoying your flowers. Team Petalon

Noté 1 sur 5 étoiles

Failed delivery twice

Mother's Day 2024 - ordered a bunch to be delivered on the Saturday, email confirmation and then nothing else, no dispatch email, no tracking - company said DPD failed to scan and lost the delivery so they sent a replacement - delivered 1 day late

Mother's Day 2026 - ordered a bunch to be delivered on the Saturday, email confirmation and then no dispatch email or tracking from either petalon or DPD - no customer service available until 9am Monday - customer service emailed me back with a brief apology and said DPD lost the delivery - still to find a resolution but already 3 days late

I have ordered a few other times at random dates, not specific occasions, with no problems, each of those times I receive an email when the postage label is created, before DPD collect the delivery, the two times delivery failed I did not receive email when label is created.

I would not recommend relying on this company for delivery.

14 mars 2026
Avis spontané
Logo de Petalon

Réponse de Petalon

Hi Deborah, I am so sorry about your experience with us. I have replied to your email myself so that we can resolve this for you. Unfortunately it is the case that when the entire DPD network experiences a huge increase in volume over Mother's Day weekend, these things can happen sometimes during very busy times, despite us doing all we can on our side to avoid it. Of course this does not make up for your very understandable disappointment - please drop us an email back and we'll do all we can to put this right.

Noté 5 sur 5 étoiles

Delivering as promised

Delivering as promised. I have a substantial number of flowers still healthy.

Thank you

Paddy

16 février 2026
Logo de Petalon

Réponse de Petalon

Thanks so much for the lovely review Paddy, we're so happy to hear that you're happy with your flowers. Team Petalon

Noté 5 sur 5 étoiles

Excellent communication

Excellent communication, beautiful flowers. I would highly recommend this company.

17 février 2026
Logo de Petalon

Réponse de Petalon

Thanks so much for your review, Katie. We're thrilled to hear that you were happy with your flowers. Team Petalon

Noté 4 sur 5 étoiles

you would normally get a 5 star

you would normally get a 5 star, but this particular bouquet did not last as long as the others have done.

16 février 2026
Logo de Petalon

Réponse de Petalon

Hi Barbara, we're sorry to hear this. If you could drop us an email at hello@petalon.co.uk, we'd love to discuss this further. Team Petalon

Noté 5 sur 5 étoiles

Delightful large bunch of beautiful flowers

The recipient of the flowers was delighted with the large bunch delivered last week

16 février 2026
Logo de Petalon

Réponse de Petalon

We're so pleased to hear this Sandy! Thank you very much for leaving us a review. Team Petalon

Noté 5 sur 5 étoiles

Brightening up the day.

The flowers sent to my sister were beautiful and cheered her up immensely. And they arrived on time.
Thank you.

16 février 2026
Logo de Petalon

Réponse de Petalon

We're so happy to hear that our flowers cheered your sister up! Thank you so much for leaving us a review. Team Petalon

Noté 5 sur 5 étoiles

My forever (and favourite!) florist 🥰

I will forever admire the way you put bouquets together - truly stunning in every possible way. They also last a long time too which I appreciate!

16 février 2026
Logo de Petalon

Réponse de Petalon

Thank you so much for your glowing review, Shanice, we really appreciate it! Team Petalon x

Noté 5 sur 5 étoiles

Perfect thank you gift

Ordered as a thank you gift. Arrived on time & recipient was very pleased with them.

16 février 2026
Logo de Petalon

Réponse de Petalon

We're so pleased to hear this Laurie! Thanks a lot for taking the time to leave us a review. Team Petalon

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