Petalon Avis 

94
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Ordered my mother some thank you flowers, which DPD delivered to a different unknown address. Petalon were super helpful and sent a replacement bouquet, to be delivered on the Friday. We had a DPD ema... Voir plus

Noté 5 sur 5 étoiles

I've been sending flowers with Petalon since 2020 -- some as gifts, some for myself -- and they've always brought heaps of joy and were delivered on time. Yes, it did happen a couple of times that the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company was recommended to me by a friend who is also a grower, especially because I wanted to send flowers to friends that did not live close to me and many growers only do local collections. T... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received a beautifully boxed arrangement on Mothering Sunday - almost 2 weeks ago and they are still glorious now 11 days on. They have to be the best flowers I have ever received by post. Thank yo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. Fleuriste

Écrit par l'entreprise

Petalon is a flower delivery business based in Cornwall, UK. We provide our customers with stunning bouquets and selection boxes filled with exceptional quality flowers grown, when possible, on our regenerative farm in Cornwall and delivered to you by post the next day. As Europe's first B-Corp florist, our community trusts us for our planet-first approach and authentic personal touch that continues to set the standard for flower delivery.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

94 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(94)

55 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very high-quality flowers

I love arranging flowers to celebrate the seasons, and Petalon always offers everything I need. Their locally grown Cornish bouquets, and especially their poppies and cosmos, are my favourites. The flowers are always carefully wrapped, with a watered cotton pad protecting the stems, and the box is sturdy and secure.

I do hope they offer more loose-flower options in the future instead of mostly bouquets, as some customers (like me!) enjoy arranging the stems in their own vases.

29 octobre 2025
Avis spontané
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Réponse de Petalon

Thank you ever so much for your lovely review, we really appreciate it. It's great to hear that you've enjoyed our flowers! You may be interested in our wholesale offering which can be found on our website. Team Petalon

Noté 5 sur 5 étoiles

The most beautiful bouquet

The most beautiful bouquet! I was slightly sceptical as it’s November and all the flowers are grown in the UK and it’s my first time buying from them but wow! I sent a bunch to my friend as she’s just got engaged and they are stunning! Like one of the most beautiful postal delivery bouquets I’ve ever seen! Enough to make me write a review haha! Will be shopping again! Well done Petalon team!

18 novembre 2025
Avis spontané
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Réponse de Petalon

Hi Ciara, thank you so much! We're so pleased to hear you loved the flowers. For full transparency I just wanted to let you know that although we do still have some flowers coming out of our fields in Cornwall in November, this bouquet would have also used imported flowers. We grow a large portion of our own flowers in the months that we can here in Cornwall (March-Nov), but we also import from abroad outside of that season so that we can maintain a year-round product for our customers and year-round work for our staff, as well as a best-in-class product. Despite this, as a business we are in fact enormously carbon negative anyway. We have planted 6000 trees on our farm, as well as our extensive composting program and we donate our end of year profits to conservation and wildlife projects in the UK. We also use entirely home-compostable packaging, power our farm by entirely renewable energy, using regenerative practices and we leave half the land we manage to local wildlife. You can always click on 'where were these flowers grown' underneath each product title to see whether the product uses homegrown flowers or not. We always aim to be fully transparent about where our flowers come from, you can read more about this here https://petalon.co.uk/about-us/

Noté 5 sur 5 étoiles

Great gift option

Sent as a gift and recipient was thrilled.

23 octobre 2025
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Réponse de Petalon

Thanks so much for leaving a review, we're so pleased the recipient loved them!

Noté 5 sur 5 étoiles

A bunch of gorgeous flowers arrived…

A bunch of gorgeous flowers arrived when they said it would.
The paying part isn’t as easy as it might have been because now there seem to be third parties involved.
Maybe this makes life easier for the company.

22 octobre 2025
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Réponse de Petalon

Hi Gus, thanks so much, we're so glad you loved the flowers! We're not sure what you mean about the third parties in terms of paying but please do feel free to reach out again with more detailed feedback on this matter as we'd love to hear from you! Thanks so much.

Noté 5 sur 5 étoiles

Flower Delivery

Easy to order the dahlia's and delivered in a timely fashion.
A lovely selection for a friend's 80th Birthday.
She was very pleased.

20 octobre 2025
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Réponse de Petalon

That is lovely to hear, thank you so much Sarah!

Noté 5 sur 5 étoiles

Beautiful flowers

Beautiful flowers, simple ordering process, will use again.

19 octobre 2025
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Réponse de Petalon

We're so happy to hear this Emma! Thank you for leaving us a review. Team Petalon x

Noté 5 sur 5 étoiles

Petalon customer service

DPD delivered my flowers to the wrong address but the Petalon team resolved the issue very quickly and sent a replacement bouquet the next day, which were lovely 👍

19 octobre 2025
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Réponse de Petalon

We're so pleased that we were able to help resolve this for you, and hope you loved your flowers. Team Petalon

Noté 5 sur 5 étoiles

Absolutely beautiful flowers

Absolutely beautiful flowers. They never disappoint. Thank you

19 septembre 2025
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Réponse de Petalon

We're so pleased to hear this, Deborah! Thank you so much for taking the time to leave us a review, we really appreciate it. Team Petalon

Noté 1 sur 5 étoiles

Difficult to deliver for flat in London

Unfortunately the delivery company left them in the garden so my daughter found them 3 days later. Her other flowers were delivered ok on the same day. I do not blame Petalon as it was definitely a delivery issue.

20 août 2025
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Réponse de Petalon

Hi Sally, we're so sorry to hear that your daughter's flowers weren't delivered with the care that they should have been. As a small business, we put a lot of trust in our couriers, and it's really disappointing when they let our customers down like this. We have been in touch with your daughter and have come up with a solution that she was happy with. If you would like to discuss this further, please feel free to contact us at hello@petalon.co.uk

Noté 2 sur 5 étoiles

Droopy. Straggly. Brown leaves. Dead flowers. Received flowers through the post from…

Received flowers through the post from my daughter. They arrived squashed. The flowers were not the best quality considering the cost of them. Some were nearly dead with brown leaves. I read the instructions and the part where it said “give them 24 hours in water to freshen up”. They didn’t. They just look straggly.
I sent photos to my daughter and she has complained. Will wait to see outcome.
If I am honest I could have had better quality and freshness from my local shops. Such a shame when the advertising does not meet the real expectation.

16 août 2025
Avis spontané
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Réponse de Petalon

Hi Elaine, we're very sorry to hear that you were disappointed with the quality of the flowers that you received; that's certainly not the experience we hope the recipients of our flowers have.

We take customer happiness very seriously so we'd love the opportunity to put this right for you. We'll be in touch with you directly very shortly.

Team Petalon

Noté 5 sur 5 étoiles

A delightful bunch of flowers …

A delightful bunch of flowers to celebrate the birth of a baby boy
New mum and dad loved the gift

18 juillet 2025
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Réponse de Petalon

We're so pleased to hear this! Thanks a lot for taking the time to leave us a lovely review. Team Petalon

Noté 2 sur 5 étoiles

Poor this time

Poor this time. The flowers were dead within 3 days. They usually last really well

20 juin 2025
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Réponse de Petalon

Hi Belinda, we're so sorry to hear this! We'd love to fix this for you, if you could drop us an email at hello@petalon.co.uk, we'd be very happy to help. Team Petalon

Noté 5 sur 5 étoiles

Really lovely flowers

Really lovely flowers, beautiful colours!

19 juin 2025
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Réponse de Petalon

Thank you so much for the lovely review. We're so happy to hear that you enjoyed your flowers! Team Petalon

Noté 5 sur 5 étoiles

This company delivered my friend's…

This company delivered my friend's flowers the next day; they were absolutely stunning, a beautiful bouquet of blooms encased in hessian. Absolutely delighted with both product and service.

21 juin 2025
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Réponse de Petalon

Thank you so much for taking the time to leave us a lovely review. We're so pleased that you were happy with your friend's flowers. Team Petalon

Noté 5 sur 5 étoiles

Ive had several bouquets and a mixed…

Ive had several bouquets and a mixed handful of 100% Cornish flowers recently. All beautiful. Dozens of delicate English summer flowers with some lovely foliage too. Some of the stems have lasted over a week and looked pretty in little pots dotted about.

18 juin 2025
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Réponse de Petalon

Thank you so much! We're so pleased to hear you've enjoyed your Petalon flowers and appreciate you taking the time to let us know :)

Noté 2 sur 5 étoiles

Worst delivery flowers

This is the second time I have been sent these as a gift. They are awful and arrived so dried out. I can’t understand the good reviews.

24 juin 2025
Avis spontané
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Réponse de Petalon

Hi Steph, we're so sorry to hear that you were disappointed with your recent deliveries, that certainly isn't the experience we hope the recipients of our flowers have. If you could email us at hello@petalon.co.uk, we'd love to put this right for you. Team Petalon

Noté 5 sur 5 étoiles

Love it!

I love the whole concept - uk grown flowers and they are always well received and beautiful!
Efficiently delivered.

20 mai 2025
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Réponse de Petalon

We're so pleased you hear you've enjoyed your Petalon experience Chloe, thanks so much !

Noté 5 sur 5 étoiles

Always impressed

We're always impressed with the flowers and how long they last. And good to know they're mostly grown in Cornwall and it's a not for profit company.

20 mai 2025
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Réponse de Petalon

Thanks a lot for the lovely review, Ed, we really appreciate it. Great to hear that you've enjoyed your flowers. Team Petalon

Noté 5 sur 5 étoiles

Absolutely stunning…

The flowers were beautifully packaged in sustainable packaging and the mixture is absolutely delightful. So unusual and like having a spring meadow in my kitchen. So far they’ve lasted over a week and still look as fresh as the day they arrived. And they are organically grown and everything about the company seems ethical

27 mai 2025
Avis spontané
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Réponse de Petalon

What a lovely review to read, thank you so much Marion! Team Petalon

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