Peter Beales Roses Avis 

370
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent roses. Repeat customer. Roses all very healthy including several which have been in our garden for a few years. Our go to place for roses,

Noté 5 sur 5 étoiles

Bare root rose arrived quickly, packed well. Watered and planted immediately and within a few days buds appeared and plant is growing and looking very healthy I have ordered many roses from Peter Bea... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Prompt delivery and well packed in a sturdy box. A long cane inserted into the plant pot protected the stems from any potential damage. Pot compost was dry , needing to be watered immediately. No sign... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So glad Peter Beale Roses now delivers to Northern Ireland so that people here can avail of the wide variety they have for sale. Rose arrived in great condition after its long journey, along with d... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardinerie

Écrit par l'entreprise

At Peter Beales Roses, we’re passionate about one thing – roses. Since 1968, we’ve proudly offered the UK’s widest and most diverse range of rose varieties, from rare and historic classics to modern hybrids. Whether you’re looking for a compact rose for a patio pot or a dramatic climber to transform your archway, you’ll find the perfect match in our award-winning collection. Renowned worldwide for our expertise in classic roses, we hand-bud and grow all our plants with care in East Anglia, ensuring each one is strong, healthy, and garden-ready. With 29 RHS Chelsea Flower Show Gold Medals to our name, you can be confident you’re buying roses of the highest quality. Many of our varieties are exclusive to us, meaning you won’t find them anywhere else in the UK. We’re here to help at every step – our friendly team is always happy to offer expert advice so you can find the ideal rose for your garden. Discover the timeless charm of roses with Peter Beales Roses – where beauty, heritage, and quality bloom.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

370 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 76 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(370)

315 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fabulous

Delivery was quick. Roses arrived safely, well packaged and in good condition. Have been after an Eden rose (Grandsons name). This variety was 88 too the year we married.

11 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Wonderful quality

The roses are really beautiful. Over the years I have bought lots and lots of roses. The two I ordered are just beautiful and as they are to be gifts for very special friends I am just delighted. Quality is superb.

9 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Blue For You

My Blue for You rose came earlier than expected which meant I could give it to my friend as it was a gift.

12 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Replacement Rose

Thank you so much for replacing my rose that had failed. It looks to be a beautiful plant and was delivered at a time that suited me for replanting. Fingers crossed for it!

13 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

First ever Beales delivery

I was very pleased with the quality of the roses when they arrived, this being my first ever order from Beales. The size of the plants and their healthy condition was better than I expected.
Also the packaging for their delivery was ideal. It protected them from damage during delivery.
Top marks all round 5*

16 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Fabulous Eden Rose!

I ordered an Eden Rose ‘88 and I am very happy with the item I received.
It is very healthy and already has a few flower buds.
In addition, it arrived on time and was delivered with care.

14 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Good and not so good

I ordered 2 hybrid T roses in containers. 1 was a good healthy rose of a good size the 2nd was a lot smaller and not so healthy looking. Normally satisfied with your roses so hopefully the smaller rose will soon improve now in the garden.

14 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent roses as usual

Excellent roses as usual. Bit of a mix up with my order, but it was corrected without any fuss or drama so no complaints at all. Looking forward to coming to your Festival of Roses this year and excited to see your new rose at Chelsea if I can get tickets in time.

14 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Customer service on the back burner during preps for Chelsea!!!!

I ordered a rose which was delivered on 7th May. Upon unpacking I was absolutely disgusted at the plant that had been sent out. It was appalling quality and had been repeatedly and incorrectly pruned and it was impossible to prune back to an outward facing bud because the few "buds" that existed were brown and shrivelled up and some shoots had gone soft and are starting to rot. I immediately took photos and emailed their customer services - they say they usually respond within 24 hours. They did not, so on 8th May I rang them and spoke to someone who said I would get a response by the end of the day. I did not, so just before 5PM I emailed them again to be told basically that they were doing their best to getting around to emails "in good time" because they were "busy preparing for Chelsea". Well this is now 5 full days and I have heard absolutely nothing from them. I'm sorry but Chelsea or no Chelsea I feel I should have had a reply by now - I am out of pocket and want a refund -so both the rose and their customer services are not up to standard. If they can't cope with emails when Chelsea is upcoming then maybe they should refrain from dispatching plants at all during this period. I have bought many roses over the years from other companies and can honestly say this one from Peter Beales is the worst specimen of a plant I have ever seen. First and last order from Peter Beales.

7 mai 2026
Avis spontané
Logo de Peter Beales Roses

Réponse de Peter Beales Roses

We’re sorry to read that you were disappointed with your order and the experience you had with our customer service team.

After receiving your email on 7th May, your case was reviewed by our customer service team and referred to one of our rosarians for a second opinion before responding. We do this to ensure customers receive accurate advice and support, particularly where concerns relate to pruning, growth habit, or plant health.

From the photographs provided, the rose showed strong signs of active growth and establishment, including multiple healthy new shoots and fresh foliage. There was a small amount of dieback visible on one stem, which can occasionally occur, however new growth was already emerging from that area and the plant itself appeared viable and healthy overall.

We completely understand that waiting for a response can be frustrating, especially when expectations are that replies will be within 24 hours. During the Chelsea Flower Show period, response times were unfortunately longer than normal, but that should have been communicated more clearly and we apologise for the delay.

All of our roses are covered by a one-year guarantee, and our intention in referring the matter internally was to make sure we gave the correct assessment rather than a rushed response. We never want customers to feel ignored and we are sorry this was your experience.

Noté 5 sur 5 étoiles

I've ordered several times from Peter…

I've ordered several times from Peter Beales and the roses are always in excellent condition, well packaged & prompt delivery.

12 mai 2026
Avis spontané
Logo de Peter Beales Roses

Réponse de Peter Beales Roses

Thank you for your continued support and for taking the time to leave such a lovely review. We’re delighted to hear your roses have consistently arrived in excellent condition and that you’ve been happy with both the packaging and delivery service.

Noté 3 sur 5 étoiles

A bit disappointing

A bit disappointing. It took ages to arrive and the rose was looking pretty sad for itself. I have cut off dead bits given it a good water in hope that it revives.

7 mai 2026
Avis spontané
Logo de Peter Beales Roses

Réponse de Peter Beales Roses

We’re sorry to hear your rose arrived looking unhappy and that delivery took longer than expected.

Some roses can look a little stressed after transit, particularly during warmer periods, but they should recover well once watered and allowed time to settle in. That said, we’d like to take a closer look to make sure everything is as it should be.

Please send a few photos of the rose, along with your order number, to support@peterbealesroses.com and our team will be happy to look into this for you.

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