Excellent roses. Repeat customer. Roses all very healthy including several which have been in our garden for a few years. Our go to place for roses,
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Lisez les avis des autres
Bare root rose arrived quickly, packed well. Watered and planted immediately and within a few days buds appeared and plant is growing and looking very healthy I have ordered many roses from Peter Bea... Voir plus
L'entreprise a répondu
Prompt delivery and well packed in a sturdy box. A long cane inserted into the plant pot protected the stems from any potential damage. Pot compost was dry , needing to be watered immediately. No sign... Voir plus
L'entreprise a répondu
So glad Peter Beale Roses now delivers to Northern Ireland so that people here can avail of the wide variety they have for sale. Rose arrived in great condition after its long journey, along with d... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Peter Beales Roses, we’re passionate about one thing – roses. Since 1968, we’ve proudly offered the UK’s widest and most diverse range of rose varieties, from rare and historic classics to modern hybrids. Whether you’re looking for a compact rose for a patio pot or a dramatic climber to transform your archway, you’ll find the perfect match in our award-winning collection. Renowned worldwide for our expertise in classic roses, we hand-bud and grow all our plants with care in East Anglia, ensuring each one is strong, healthy, and garden-ready. With 29 RHS Chelsea Flower Show Gold Medals to our name, you can be confident you’re buying roses of the highest quality. Many of our varieties are exclusive to us, meaning you won’t find them anywhere else in the UK. We’re here to help at every step – our friendly team is always happy to offer expert advice so you can find the ideal rose for your garden. Discover the timeless charm of roses with Peter Beales Roses – where beauty, heritage, and quality bloom.
Coordonnées de contact
London Road, Attleborough, NR17 1AY, Norfolk, Royaume-Uni
- 01953454707
- support@peterbealesroses.com
- www.peterbealesroses.com
4,6
Excellent
370 avis
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A répondu à 76 % de ses avis négatifs
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Unhappy customer
I was very disappointed with the quality of this rose. It only had one decent shoot and when I removed it from its container all the stuff (root ball} just fell away leaving the bare roots. I did correctly dig a large hole and carefully planted it. It has substantially wilted and doesn’t look very healthy.
11 avril 2026
Avis spontané
Réponse de Peter Beales Roses
Sorry to hear you’ve been disappointed with the condition of your rose that’s not what we want for our customers.
All of our roses are covered by a one-year guarantee. As they are living plants, some variation can happen, but the issues you’ve described don’t sound as expected for a healthy plant on arrival.
We’d like to take a closer look at this for you. If you’re able to, please send a few photos of the rose (including the roots if you have them) along with your order details to support@peterbealesroses.com. Our team can then assess things properly and arrange the right resolution, whether that’s care advice or a replacement if needed.
Good quality plant
The website was easy to use and the rose arrived in good condition and was well packaged
9 avril 2026
Avis spontané
LEAH TUTU
The potted roses arrived yesterday and they look very healthy and strong plants. Can't wait to see them bloom!
8 avril 2026
Avis spontané
The order took six weeks to arrive
The order took six weeks to arrive, although the website stated that it would be dispatched in 5-7 days. I tried calling 5 times, and on two occasions there was no answer. I spoke to an agent on three occasions, and each time I was given a different reason for the delay. Finally about 30% of my order was sent to me, as the other items were out of stock. I will say that I was dutifully refunded for the roses that I did not receive. Overall a very frustrating and disappointing experience with this company.
9 avril 2026
Avis spontané
Réponse de Peter Beales Roses
Thanks for your feedback and I’m sorry for the frustration caused here.
A six-week wait alongside unclear communication isn’t the experience we aim to provide. Stock availability can sometimes change quickly, but you should have been kept properly informed throughout, and the mixed messages you received from the team clearly didn’t help.
While I’m glad the refund for the unavailable items was processed, the overall experience you’ve described isn’t acceptable and we’re taking this on board internally, particularly around communication and stock accuracy.
If there’s anything further you’d like us to look into regarding your order, please feel free to contact us at support@peterbealesroses.com with your details and we’ll review it for you.
Beautiful Roses
Excellent website.
Delivered promptly and well packed.
Rose good quality and looks healthy
4 avril 2026
Avis spontané
Easy to order and arrived in good time
Easy to order and arrived in good time. The Rose was in super condition.
1 avril 2026
Avis spontané
Réponse de Peter Beales Roses
Thank you for your kind review. We're really pleased to hear the ordering process was easy and that your rose arrived in great condition and in good time.
We hope you enjoy watching it grow and flourish
The roses i received are of very good…
The roses i received are of very good quality and delivery was very quick.
31 mars 2026
Avis spontané
Réponse de Peter Beales Roses
Thank you for your kind feedback. We're delighted to hear you were pleased with the quality of the roses and that your delivery arrived quickly.
We hope you enjoy them and thank you for choosing Peter Beales Roses.
Healthy plant
The order was very late and I needed to contact the team to ask where it was. They were really kind and dispatched immediately. It arrived well packed and healthy.
28 mars 2026
Avis spontané
Réponse de Peter Beales Roses
Thank you for your feedback. We’re sorry your order arrived later than expected, but we’re glad our team could help and get it dispatched for you quickly once we were made aware.
It’s lovely to hear the rose arrived well packed and healthy, and we hope it thrives in your garden.
Received my roses quick
Received my roses quick, top quality, packed absolutely safe.
Absolutely satisfied of the very professional service and products!
30 mars 2026
Avis spontané
Réponse de Peter Beales Roses
Thank you for your lovely review. We're delighted to hear your roses arrived quickly, safely packed, and that you were pleased with the quality.
It’s wonderful to know you’re satisfied with the service and products — we really appreciate your support.
They did exactly what I asked of them.
Great service. Received what I ordered and on time. Would order again from them as I have in the past.
27 mars 2026
Avis spontané
Réponse de Peter Beales Roses
Thank you for your lovely feedback. We're really pleased to hear everything arrived just as expected and on time.
We truly appreciate your continued support and look forward to supplying you with more roses in the future.
Roses fine but DPD were hopeless
Roses fine but DPD were hopeless. On second delivery attempt they left them by the front door where they could have left them in the first place. I think they tried to mis-deliver them or not at all.
31 mars 2026
Avis spontané
Réponse de Peter Beales Roses
Thank you for your feedback, David.
We’re really pleased to hear that the roses arrived safely and that you were happy with them. However, we’re sorry to hear about the experience you had with the delivery from DPD.
We rely on them as our courier, but we completely understand how frustrating delivery issues can be. Your comments are helpful and we will pass this feedback on, as it’s important they know when the service hasn’t met expectations.
Thank you again for taking the time to leave a review, and we hope you enjoy your roses.
Réponse de Peter Beales Roses
Thank you for your kind feedback. We're delighted to hear you were pleased with both the service and the product.
We really appreciate your support and hope you enjoy your roses.
Rose delivered on time and exactly what…
Rose delivered on time, in good condition and exactly what was ordered thank you.
28 mars 2026
Avis spontané
Réponse de Peter Beales Roses
Thank you so much for your lovely review, Gill!
We’re delighted to hear your rose arrived on time, in great condition, and exactly as expected. Your feedback really means a lot to the team.
We hope you enjoy your rose for many years to come, and thank you again for ordering with us.
I ordered a potted rose from your… Customer services ignored my request to increase my order and still not bothered to contact me.
I ordered a potted rose from your company(on a Sunday). I almost immediately emailed to increase the order to two roses and and to invoice me with the balance owed. This was completely ignored and one was dispatched. No contact regarding my email.
22 mars 2026
Avis spontané
Réponse de Peter Beales Roses
Thank you for your review, and I’m sorry to hear about your experience.
Your order was placed on Sunday 22nd March at 2:57pm, and our customer service team operates Monday to Friday, 9am–5pm. We work through emails in the order they are received when the team returns, however your order had already been picked, packed, and dispatched at 9:54am on Monday 23rd March before the team had the opportunity to see your message requesting the change.
With potted roses we aim to dispatch quickly, often within 3–5 days, but during quieter periods orders can sometimes leave within a few hours of the working day beginning.
We completely understand why you were hoping to amend the order and are sorry we weren’t able to catch it in time before dispatch. If you would still like to place an additional order or need any assistance, please do contact our customer service team and we’ll be happy to help.
Thank you again for your feedback.
Healthy plant
Bare root rose arrived in healthy condition. Delivery was quicker than expected
20 mars 2026
Avis spontané
Réponse de Peter Beales Roses
Thank you for your kind feedback. We're really pleased to hear your bare root rose arrived healthy and that the delivery was quicker than expected.
We hope it settles in well and brings you plenty of enjoyment in the garden
A fine Rose
Order arrived very promptly . The Rose was in excellent condition. We are very pleased
20 mars 2026
Avis spontané
Réponse de Peter Beales Roses
Thank you for your kind review. We're delighted to hear your order arrived promptly and that the rose was in excellent condition.
We’re so pleased you’re happy with it and hope you enjoy watching it grow and flourish.
I haven’t received my rose delivery.
I haven’t received my rose delivery.
You said it was out for delivery on 17 March, still no sign of it, nor any confirmation from the delivery company.
Please can you check where it is?
Many thanks,
Liz Buckle
26 mars 2026
Avis spontané
Excellent purchase more than met my expectations
Excellent purchase more than met my expectations. The roses were very large and extremely healthy. They arrived in very good time and were well packaged. I will definitely go to Peter Beale first in future for my roses. Delighted!
21 mars 2026
Avis spontané
Réponse de Peter Beales Roses
Thank you so much for your wonderful feedback. We're delighted to hear the roses exceeded your expectations and arrived large, healthy, and well packaged.
It’s lovely to know we’ll be your first stop for roses in the future. We really appreciate your support and hope you enjoy them for many years to come.
Réponse de Peter Beales Roses
Thank you for your feedback. We're delighted to hear that your rose arrived well packed and looking healthy.
We hope it settles in well and brings you plenty of enjoyment in the garden.
Could do better
On a positive note my order arrived quickly and in a sturdy box.
However my rose is lopsided with one shoot having lost its only leaves due to the string tie catching them. The other 3 are growing very close together.
Customer service have not responded to my email request for a replacement.
This rose is not to the standard would expect and certainly not worth the premium price paid. I wouldn't have picked this plant at a garden centre.
20 mars 2026
Avis spontané
Réponse de Peter Beales Roses
Thank you for your feedback, and we’re sorry to hear you were disappointed with the rose on arrival.
We’re pleased the plant arrived quickly and safely packaged. Having reviewed our records, we can see your email was received on 20th March and the enquiry was passed to one of our rosarians, who responded and closed the case on 24th March.
From the photo, the rose appears healthy and already producing strong new growth, which is a good sign that it will establish well once planted. Roses can sometimes look a little uneven early in the season as new shoots begin to develop, but they typically balance out as the plant grows through spring.
That said, we completely understand wanting the plant to meet expectations, especially when purchasing a premium rose. If you still have concerns, please do reply to the original email and our team will be very happy to take another look and assist further.
Thank you again for taking the time to leave your review.
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