Pets4Homes Avis 

12 551
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve used Pets4Homes multiple times now when finding a new pet! It is super straightforward to find an animal using their search, and you can get email alerts about new hits on your search which makes... Voir plus

Noté 1 sur 5 étoiles

Weird and oddly unsettling. After several attempts to express interest in a new dog with zero responses, one seller advertising a spaniel for £950 replied and subsequently arranged for us to go see th... Voir plus

Noté 5 sur 5 étoiles

I bought a puppy through this site. Instantly able to message the sellers and the site guided you through each stage of the process from viewing and choosing your puppy paying a deposit held securely... Voir plus

Noté 5 sur 5 étoiles

I've been selling on Pets4homes for several years now, it's straightforward and easy to load your listings and it is a safe way to advertise your pets for sale. It's also easy to find the power yo... Voir plus

À propos de l'entreprise

  1. Maché en ligne

Écrit par l'entreprise

UKs #1 Pet classifieds site with over 7 million monthly users. Advertise, Sell or Rehome pets for sale including dogs, puppies, cats and kittens.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

13 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(12 551)

1 180 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Took my money for an add and closed it…

Took my money for an add and closed it for no reason right when I was about to sell all my kittens. The customer service representative, Darcy also did not help at all. Pretty much told me she’s not helping me. Appalling customer service and bad business. They want to take your money and not provide the service they promised. Use ANY other platform. Don’t let them keep getting away with this. Imagine the thousands of people they scam out of money everyday.

UPDATE: They’ve decided to take another £3.99 out of my account, contacted the support and heard nothing back. This is daylight robbery. I am beyond furious.

28 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Sam, thank you for your feedback. We strive hard to support our sellers and ensure listings meet our safety guidelines, so we would like to look into what happened with your advert and support tickets. Please contact us at support@pets4homes.co.uk so we can review your case and assist you further.

Noté 5 sur 5 étoiles

Excellent Experience

From seeing the advert , through communication with the breeder to the actual closure of the whole procedure with Pets4homes was an excellent experience !
Would recommend!

27 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Ankica, thank you for your recommendation! We are thrilled to hear that the process was smooth from the initial advert right through to closing the transaction. Enjoy your new pet!

Noté 5 sur 5 étoiles

Very easy very helpful felt very…

Very easy very helpful felt very supported whole way through the process thank you.
Tanya Thomson

28 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Tanya, thank you for your lovely review! We’re so glad you felt supported throughout the whole process. Thank you for choosing Pets4Homes!

Noté 5 sur 5 étoiles

You were recommended by a friend and…

You were recommended by a friend and I’m so glad they did. The website was very easy to navigate. I liked that you do different pricing for different peoples needs. I feel safe that my details are kept safe and I like the fact that they can pay a deposit.

28 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Mrs Cummings, thank you to your friend for recommending us, and thank you for taking the time to leave a review! We're glad you felt your details were secure and that our deposit system gave you peace of mind.

Noté 5 sur 5 étoiles

This platform reaches a wide audience…

This platform reaches a wide audience and is very easy to use. The interface is simple, user-friendly, and makes it easy for people to access listings and get in touch. Uploading photos is quick and straightforward, and the overall experience feels safe and secure. I’ve also had a great response, with many people viewing my listing and getting in touch with questions.

21 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Volkan, thank you for sharing your experience as a seller! We're delighted to hear that listing photos was easy, that your advert reached a wide audience, and that you received great interest in your pet.

Noté 5 sur 5 étoiles

The website was very easy to use

The website was very easy to use, and being able to pay through the app made me feel confident.
I would definitely recommend using pets4homes.

26 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Kate, thank you for your review! We're glad the app payment system gave you full confidence during your transaction. Thank you for recommending Pets4Homes! 🐶✨

Noté 5 sur 5 étoiles

I am a return customer

I am a return customer. The website search engine is excellent and has many MANY filters for people wanting anything specific in terms of breed / age / location/ cost etc etc. previously, the customer services team helped immediately when a seller went non-communicative after accepting a deposit. This was returned quickly upon review with fantastic communication from the staff.

27 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Paul, thank you for being a returning customer and for sharing your story! We are so glad our Customer Service team was able to assist you quickly and return your deposit when the seller went non-responsive. Protecting our buyers is our top priority!

Noté 5 sur 5 étoiles

Great website very trustworthy great…

Great website very trustworthy great breeder found on the website and the entire process was very easy, transparent and safe. We could communicate via the website payment was safe through the site. Very good of you want to be safe buying from a trusted seller and have your money protected. Highly recommended for when looking to buy your new pet for your home. Also got 5 weeks free pet insurance so was a great experience overall.

16 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Josh, thank you for the detailed recommendation! We're delighted to hear that you had a safe, transparent experience finding your breeder and that you enjoyed the free 5 weeks of pet insurance cover. Enjoy your new pet! 🐾✨

Noté 1 sur 5 étoiles

Don’t buy hamsters from pets for homes…

Don’t buy hamsters from pets for homes my daughter bought 1 with overshot jaw took to vets charged £160 to file its teeth down and needs doing again after 6 wks

28 juillet 2026
Avis spontané
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Réponse de Pets4Homes

Hi Barry, thank you for bringing this to our attention, and we are so sorry to hear about your daughter's hamster. Protecting pet welfare is our highest priority, which is why we enforce rigorous safety protocols—resulting in more than 30% of created listings being turned away before going live. Details on our welfare standards and seller guidelines can be found in our support portal (https://support.pets4homes.co.uk/). We want to look into this breeder and advert directly, so please write to us at support@pets4homes.co.uk so our team can investigate.

Noté 5 sur 5 étoiles

Great overall experience

I felt confident that my money was safe. You kept me updated about messages and viewings were easy to arrange.
The health cover and 5 week pet insurance gave me peace of mind.
Overall, a great experience

27 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Lesley, thank you for your review! We're so pleased that you enjoyed peace of mind with our secure payments, viewing arrangements, and free 5-week insurance cover. Enjoy your new family member!

Noté 5 sur 5 étoiles

Amazing experience

Amazing experience - a very trustworthy service that is completely safe and legit. I’m in love with my new fur baby! Thank you so much pets at home. :)

27 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Nazia, thank you so much for the review! We are absolutely thrilled to hear that you are in love with your new fur baby and had a safe experience on our site. Enjoy all the cuddles! 🐶🐱❤️

Noté 1 sur 5 étoiles

They don't check any of their sellers.

They don't check any of their sellers.

I was sold a puppy with parvovirus, by someone using a fake name, and Pets4Homes refuse to help whatsoever.

I had the puppy for 1 week, and got in to so much debt with vets bills, as no insurance covers in the first week of policy, and by that point it's 'an existing condition'.

Everything they state on their website is a lie. I have in writing from their reps that they DO NOT check breeders, or their claims.

Not only do they allow this, it took them almost 2 weeks to remove the listing, despite me reporting he came from the breeder with parvovirus, meaning the rest had it too. By that time, the litter had sold.

It's misleading and the site and slogans are flat out lies.

You CAN NOT be assured you're dealing with responsible breeders. They're complicit in puppy farming and outright refuse to do anything about it.

Do not use this site. I've since found out they've been investigated out outed multiple times in the past for these shady practices.

To their reply: I’ve already been dealing with ‘support’. A good 40 emails. I didn’t arrive at this review in the heat of the moment. I’ve been in touch with a few investigative journalists since. Quite a lot of people looking in to these already. Watch this space.

18 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Elliot, thank you for sharing your feedback, and we are deeply sorry to hear about your puppy. Our Trust & Safety team works around the clock to monitor the platform with strict rules, resulting in over 30% of adverts never making it onto Pets4Homes. Learn more about our vetting and standards in our support portal: https://support.pets4homes.co.uk/. In addition to our checks, community reports help us address issues. We would like to review the actions taken on this listing and seller account, please reply to our info request or email us directly at support@pets4homes.co.uk so we can investigate.

Noté 5 sur 5 étoiles

Great website

I have been looking at getting a new pup & I think pets4home is brilliant because of the way it’s set up.Its so easy to use & every detail is covered which gives me as a potential new dog owner some comfort.

25 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Mart, thank you for your review! We aim to provide as much detailed information as possible so potential owners can make informed decisions. Good luck with finding your new puppy! 🐾

Noté 5 sur 5 étoiles

Professional & Reassurance Service

It was such a simple & efficient process…
I wouldn’t hesitate to use Pet4homes again
Thank you for your professionalism & reassurance

27 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Sharon, thank you for your review! We're delighted to hear you found our process efficient and reassuring. We would be happy to welcome you back anytime! 🌟

Noté 5 sur 5 étoiles

Pets4Homes website is very useful and…

Pets4Homes website is very useful and easy, to use, hopefully I will find my new puppy soon.

25 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Jan, thank you for your feedback! We're glad you find the site easy to use, and we wish you the best of luck in finding your new puppy very soon! 🐶

Noté 5 sur 5 étoiles

Safe and supportive pet purchase

There can be a lot of scams online with pet sales and I felt that pets4 homes gave be a safe place to find and purchase my kitten. I paid extra for the 5 weeks insurance and 6 months cover after I collected her for additional peace of mind. I fully recommend using pets4homes.

26 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Lucy, thank you for recommending Pets4Homes! Keeping pet sales safe from online scams is our top goal, and we're so glad our payment protection and health cover options gave you complete peace of mind with your new kitten. 🐈✨

Noté 5 sur 5 étoiles

This website was a great way for us to…

This website was a great way for us to search for and find our new family member. It’s easy to navigate, easy to contact a seller and paying for our new pet is secure.

26 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Laura, thank you for your review! We are so happy Pets4Homes helped you find your new family member safely and easily. Enjoy every moment with your new pet! 🐾

Noté 5 sur 5 étoiles

I didn’t know pet 4 homes existed a…

I didn’t know pet 4 homes existed a friend told me, I applied for a dog they kept me up to date not as I got one I shall keep trying.

25 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Hazel, thank you for your review! We're glad a friend introduced you to Pets4Homes. Don't give up—your perfect dog is out there, and we hope you find them on our site soon! 🐶🤞

Noté 5 sur 5 étoiles

Cat purchase

Very easy process

26 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi Andrew, thank you for your review—we're glad your cat purchase went smoothly! 🐱

Noté 5 sur 5 étoiles

I lost my Bichon Frise.

I lost my Bichon Frise, Angel, just over two years ago, and Pets 4 Homes is the ideal way for me to find a new dog.

27 septembre 2026
Avis spontané
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Réponse de Pets4Homes

Hi there, we are so sorry for the loss of your Bichon Frise, Angel. Losing a beloved companion after two years is still so tough. We hope Pets4Homes helps you find the perfect new dog when you feel ready. 🐩❤️

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