Great service! I wasn’t able to register my puppy’s microchip online so I called and was able to make payment via WhatsApp. Quick and friendly service.
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Great service! I wasn’t able to register my puppy’s microchip online so I called and was able to make payment via WhatsApp. Quick and friendly service.
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Excellent customer service from Julia & Kieran when first making contact via WhatsApp & email. They responded quickly, dealt with my query efficiently, and were friendly & helpful (and my query wasn’... Voir plus
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The course material was sent very quickly after payment was sent. I contacted the company via WhatsApp because I had a issue with the question answer sheet being sent to me in the wrong format. Thei... Voir plus
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I adopted a cat who changed multiple homes recently, and I couldn't find the previous owner's contact details. I just received some photos that show the chip number, etc. I contacted them via WhatsApp... Voir plus
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Find, scan and reunite lost pets or register your own pet for the most effective microchip protection. UK Government approved pet database. We offer registration at just £2.99 per pet and low cost scanners starting at £9.99.
Barwell Lane, PO13 0EQ, Gosport, Royaume-Uni
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Great communication when asking about the implanter course, with easy to use service to book the courses and equipment. The online course was straight forward and the practical was booked around our availability & the trainer was help full and clear with instruction. Only thing to be aware of is the scanner connectivity as it wasn't compatible with the android device we had - i was told to check before purchase, so again great communication
Really interesting course.Easy to follow and understand.
Staff were really helpful when I need help and advice. Assessor was very friendly and helpful explained everything fully.would recommend this course.
A brilliant company to deal with, no hassel on ordering or delivery.
Office staff amazing and go out of there way to sort out any problems.
Excellent communication throughout and I felt very well supported. Online assessment was followed by practical assessment. Martyn was very helpful with the implanting process.
A1 products and service a great alternative to other brands on the current market
Absolutely disgusted.
Vets warn owners about people like this.
I recieved an email like many others but this was about an animal that died a couple of years ago and had been legally registered with one of the government recognised pet chip sites - I removed her details after her death.
Deeply upset about this and would like to know where they got her details from.
DO NOT tell me you got them from searching data bases because her death was registered and the chip is inactive!
Warning to all other owners - this is a scam! They don't take much money from you but given the number of pet owners in this country every small amount will build up to many 100's of thousands.
Evil people playing on animal lovers.
I've read your reply and stand by my review.
The email you wrote to has never been used in relation to any of my animals chip registrations so, again, I want to know how you got my details.
Who sold my details to you?
The animal you wrote to me about is registered as inactive/deceased but when she was alive she was recorded with one of largest official sites.
It is your claim that is a sham and a phising exercise which many other reviewers have confirmed.

Réponse de PetScanner Find.Scan.Reunite.
I received an email saying my dog is registered on Pet Chip Registry, a fraudulent database which is not DEFRA compliant.
My dog has only ever been registered with Petlog which is managed by The Kennel Club and is compliant with DEFRA.
The Chartered Trading Standards Institute (CTSI) has issued a warning about a website called UK Pet Chip Registry back in 2021 (NOT Pet Chip Registry) - note it has UK before Pet Chip Registry - Search Trading Standards UK 2021 warning about unauthorised pet microchip registry
Pet Chip Registry is actually listed on the gov.uk website, which would suggest that they are legit - Search: gov.uk get your dog microchipped
So, I don't know how PetScanner got my name and my dog's name - from a data breach/purchased a list? But I would definitely look elsewhere, as it seems very underhanded that they're using this information to tout for business; whilst stating another website is fraudulent when clearly, from the government website, they haven't got their facts straight.
I would definitely Avoid.

Réponse de PetScanner Find.Scan.Reunite.
The company brought it to our attention that our pet hadn’t been registered on a government approved website. Customer service was very good. The manager Kieran, was very helpful and easy to get hold of. He helped me to sort this mess out and it was a weight off my shoulders. I am so grateful.
Email received about my dog who sadly passed away last year trying to sell me a subscription and saying the database used is fraudulent. Not acceptable. Please delete any of my personal information you've stolen

Réponse de PetScanner Find.Scan.Reunite.
Very helpful having pointed out a problem to me of a previous dog whose details and mine were still displayed publicly by another site.
Being informed that my pet was on a fraudulent site, so I appreciate being kept up to date, Thankyou
I received an e-mail from Pet Scanner re a fraudulent microchip register. I thought it was a scam until I spoke with Malik and Kieran who were extremely helpful. I registered my horse on the fraudulent website without realising they advised me how to get the information removed. Pet Scanner is totally genuine and I will be checking my dogs. Thank you for bringing this to my attention.
Absolutely sick vile human beings who use my baby Rottweilers name too phish for sales.
I had a phishing email from these lowlife saying my baby Rottweiler who passed 3 years ago from cancer was listed on a non governmental site.
This company knows no levels of decency to how far they’d scrape in the gutter for sales . No compassion to your beloved animals, your just another sale

Réponse de PetScanner Find.Scan.Reunite.
Quick response to questions and open to recommendations. Following the death of one of my Cats they were fast to remove any potential uncomfortable nudges via email.
Firstly the first thing that came up was a subscription for an animal I'd not chipped myself and believe me would not have used this brand had I known you charge monthly subscriptions. But secondly I think its ridiculous that there are so many chip companies out there, I've got 4 cats and 2 dogs and I've had so many animals before them. Some have the same chip brand and some don't, but I think all the chip brands should consulate, or be compatible with each other. If I move or need to update I've got to have some many bits of paper to tell me which dog or cat has which chip or I've got to remember so many different websites for those animals. Its ridiculous just in a bid to offer my dogs slightly more protection than a tag on their collar

Réponse de PetScanner Find.Scan.Reunite.
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