Great service! I wasn’t able to register my puppy’s microchip online so I called and was able to make payment via WhatsApp. Quick and friendly service.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent customer service from Julia & Kieran when first making contact via WhatsApp & email. They responded quickly, dealt with my query efficiently, and were friendly & helpful (and my query wasn’... Voir plus
L'entreprise a répondu
The course material was sent very quickly after payment was sent. I contacted the company via WhatsApp because I had a issue with the question answer sheet being sent to me in the wrong format. Thei... Voir plus
L'entreprise a répondu
I adopted a cat who changed multiple homes recently, and I couldn't find the previous owner's contact details. I just received some photos that show the chip number, etc. I contacted them via WhatsApp... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Find, scan and reunite lost pets or register your own pet for the most effective microchip protection. UK Government approved pet database. We offer registration at just £2.99 per pet and low cost scanners starting at £9.99.
Coordonnées de contact
Barwell Lane, PO13 0EQ, Gosport, Royaume-Uni
- 02392 987260
- support@petscanner.com
- www.petscanner.com
4,7
Excellent
333 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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It is a very helpful app and website
28 décembre 2022
Réponse de PetScanner Find.Scan.Reunite.
Hello Zoe,
Thank you for the 5* review and glad you are satisfied with our website and app.
Kind regards,
The PetScanner Team
Friendly and helpful staff
I had a problem with the regular payments, I spoke to a staff member who was polite and professional in dealing and resolving the problem
8 novembre 2022
Avis spontané
Réponse de PetScanner Find.Scan.Reunite.
Hello Barry,
Thank you for the 5* review and I am glad our team managed to solve your problem! Please do not hesitate to reach out should you require any assistance in the future.
Kind regards,
The PetScanner Team
The vet administered the chip…
The vet administered the chip seamlessly
The internet easy to use to get the details of myself on line so very happy.
20 décembre 2022
Avis spontané
Réponse de PetScanner Find.Scan.Reunite.
Hello Lesley,
Thanks for your 5* review and glad to hear you managed to register your pet so easily.
Please do not hesitate to contact us should you require any assistance in the future.
All the best,
The PetScanner Team
Réponse de PetScanner Find.Scan.Reunite.
Hello Paul,
Thank you for your 5* review. As always, please do not hesitate to contact us should you require any assistance.
Kind regards,
The PetScanner Team
Far too many emails
You are professional in your business
But the amount of emails you send are overwhelming
Asking me all the time for more and more business
11 janvier 2023
Avis spontané
Réponse de PetScanner Find.Scan.Reunite.
Hello Fred,
Thank you for the honest review. I have passed this on to our marketing team to look into! If you have any other suggestions, please email support@petscanner.com
Kind regards,
The PetScanner Team
Easy to change details
9 janvier 2023
Avis spontané
Réponse de PetScanner Find.Scan.Reunite.
Hello Mr Russell,
Thank you for the honest review. Make sure you keep your details up to date, this is very important so we will never charge you for this.
Kind regards,
The PetScanner Team
Hi these are brilliant 👏 …
Hi these are brilliant 👏 thanks mine arrived fast and I'm very impressed with it,and how easy it is to hold an read brilliant 👏 all my friends have ordered them ,
9 janvier 2023
Avis spontané
Réponse de PetScanner Find.Scan.Reunite.
Hello,
Thank you for the 5* review. As always, let us know if there is anything we can help with.
All the best,
The PetScanner Team
Not sure what to say
Not sure what to say. I registered my dog when he got chipped & paid the fee. I can't even recall if we pay anything else every so often. Never needed to use it since so what's there to say. The date below is not correct, it was 2020 but the calendar won't go back that far
17 juillet 2022
Avis spontané
Réponse de PetScanner Find.Scan.Reunite.
Hello Kym,
Thank you for the honest review.
If there is anything we can assist with then please do not hesitate to contact us via our email - support@petscanner.com
Please also make sure you keep your contact details up to date, this is very important and something we will never charge you for.
Kind regards,
The PetScanner Team
Quick and simple to register and use.
3 juillet 2022
Avis spontané
Réponse de PetScanner Find.Scan.Reunite.
Hello Susanne,
Thank you for the 5* review.
Kind regards,
The PetScanner Team
microchipping virgin
having just microchipped all of our cats, i found the PetScanner site easy to navigate with a clear and prcise mobile version. a clear 10 out of 10. well-done for not having too much small print.
10 décembre 2022
Avis spontané
Réponse de PetScanner Find.Scan.Reunite.
Hello Rig,
Thanks for your 5* review on our website and mobile app. Let us know if you require any assistance in the future and we will gladly help.
Kind regards,
The PetScanner Team
Decent price and good service
Decent price and good service, I would definitely recommend.
11 janvier 2023
Avis spontané
Réponse de PetScanner Find.Scan.Reunite.
Hello Chiara,
Thanks for your 5* review.
Kind regards,
The PetScanner Team
Simple to use, very good customer service
Simple procedure to register pets, very good customer service (quick and helpful responses to emails, especially from Kieran). Definitely recommended.
23 août 2022
Avis spontané
Réponse de PetScanner Find.Scan.Reunite.
Hello Eleni,
Thanks for the 5* review. We will pass your kind words on to Kieran!
All the best,
The PetScanner Team
Really great service from start to…
Really great service from start to finish.
Got my orders booked in and delivered the next day!
Great price which can't be beaten.
12 décembre 2022
Avis spontané
Réponse de PetScanner Find.Scan.Reunite.
Hello Gemma,
Thanks for the 5* review. We are glad to have you as a PetScanner implanter!
Kind regards,
The PetScanner Team
Took monthly payments as well as a…
Took monthly payments as well as a yearly
1 août 2022
Avis spontané
Réponse de PetScanner Find.Scan.Reunite.
Hello,
Thank you for your honest review.
Our optional subscription service is billed quarterly or yearly. It is an optional added extra to our registration service.
If you would like to cancel this, please email cancel@petscanner.com
Kind regards,
The PetScanner Team
All okay so far
11 janvier 2023
Avis spontané
Réponse de PetScanner Find.Scan.Reunite.
Hello Mark,
Thanks for the review. If there is anything we can help with then please do not hesitate to email us via support@petscanner.com
Kind regards,
The PetScanner Team
Thankfully I have my pet registered but…
Thankfully I have my pet registered but not had to use the registration was simple and easy
11 janvier 2023
Avis spontané
Réponse de PetScanner Find.Scan.Reunite.
Hello Patricia,
Thank you for the 5* review and glad we could help you with the pet registration process.
Kind regards,
The PetScanner Team
Excellent service
From start to finish they stayed in contact with me, alot cheaper than most other companies, registered my pup and ordered the certificate, first class service
22 décembre 2022
Avis spontané
Réponse de PetScanner Find.Scan.Reunite.
Hello,
Thank you for the 5* review.
We try to keep the registration cost as low as possible and we will never charge anyone to update their details as it is imperative they are always up to date.
Kind regards,
The PetScanner Team
Super easy process from start to finish…
Super easy process from start to finish with great support from the team and the app
19 décembre 2022
Avis spontané
Réponse de PetScanner Find.Scan.Reunite.
Hello Paul,
Thanks for the 5* review! Glad to hear you are happy with our customer service support and PetScanner app.
Kind regards,
The PetScanner Team
Réponse de PetScanner Find.Scan.Reunite.
Hello,
Thank you for your 5* review, it is greatly appreciated. Just make sure you keep your details up to date - don't worry though, it will always be free with us.
Kind regards,
The PetScanner Team
As they informed us that the company…
As they informed us that the company we registered with were not legal
16 décembre 2022
Avis spontané
Réponse de PetScanner Find.Scan.Reunite.
Hello,
Thank you for the 5* review and we are glad our awareness email has helped another pet get properly registered.
All the best,
The PetScanner Team
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