Placesleisure Avis 

1 456
•
TrustScore 3 sur 5

3,2

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Terrible terrible website. Doesnt work properly when trying to log in and move swimming classes/enrol. Nobody answers the phone either. I once got fined for not attending a swimming session even thoug... Voir plus

Noté 2 sur 5 étoiles

I visted today with my daughter to go swimming we booked online. Can I recommend that you make it clear that main pool is not open all the time. Very frustrating when taking a child swimming and the o... Voir plus

Noté 5 sur 5 étoiles

Places Leisure at Camberley is Marvellous. Today the lifegaurds were attentive and engaged which was a challenge as so people were moaning about the temporary arrangements in place for aqua jog. Well... Voir plus

Noté 5 sur 5 étoiles

I just wanted to commend the young male lifeguard on duty in the middle pool at Felixstowe Leisure Centre on Saturday 11th July 2026 @ around 1.25 for his swift rescue of a small boy whom was only a c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Événements & divertissement

Écrit par l'entreprise

We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,2

Tous les avis

(1 456)

585 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant with children with additional needs

My son had adhd and gets very excited the staff treat him fairly and are very understanding also my niece had lessons and loves them and has been showing us her improvement

20 février 2026
Avis spontané
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Réponse de Placesleisure

Hi Dawn, thank you for your review and positive feedback it's greatly appreciated. Best wishes Vicky

Noté 5 sur 5 étoiles

The organiser Keith is friendly and…

The organiser Keith is friendly and professional and very welcoming

20 février 2026
Avis spontané
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Réponse de Placesleisure

Hi Gillian, thank you for your review and lovely feedback we greatly appreciate it. Best wishes Vicky

Noté 1 sur 5 étoiles

Nothing works…..ever

Nothing works…..ever! A gym without showers. A pool area with a hot tub out of service, along with the steam room. It’s a shame

19 février 2026
Avis spontané
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Réponse de Placesleisure

Hi Nick, thank you for your review we appreciate your feedback could you please email enquiries@pfpleisure.org with your feedback and the centre it is regarding. Thank you in advance Vicky

Noté 3 sur 5 étoiles

So dissapionted the pool has been out of…

So dissaponted the pool has been out of action for so long and expected to be so for several more months

19 février 2026
Avis spontané
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Réponse de Placesleisure

Hi, thank you for your review could you please email enquiries@pfpleisure.org with your feedback and the centre is regarding. Thank you in advance Vicky

Noté 5 sur 5 étoiles

Why Change to a non Dementia friendly locker system?

My Swimming Experience was great as always BUT why, why do you recently change the coin locker system, which I have successfully used here and several other places over the past Decades, to a Padlock system that requires customer provision of a Padlock and the memory of its code???.
I work in engineering and have a wise saying 'If it works, dont fix it'

18 février 2026
Avis spontané
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Réponse de Placesleisure

Hi Chris, thank you for your review we appreciate your feedback and will certainly share this with the site. Best wishes Vicky

Noté 1 sur 5 étoiles

I had booked badminton today as I am…

I had booked badminton today as I am member it must be for free for a people you are playing with, I took my kids to play and been asked to pay £2.5 per person who are not members, on my question how they are expecting me to play badminton on my own there were no answer, my advice is if I have to pay for others then maybe membership price must be reduced and badminton not to include

18 février 2026
Avis spontané
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Réponse de Placesleisure

Hi, thank you for your review we appreciate your feedback can you please email enquiries@pfpleisure.org with your feedback and the centre it is regarding. Thank you in advance Vicky

Noté 5 sur 5 étoiles

Excellent rec centre

Lovely, clean and well equipped gym etc

18 février 2026
Avis spontané
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Réponse de Placesleisure

Hi Michelle, thank you for your review we appreciate the lovely feedback. Best wishes Vicky

Noté 1 sur 5 étoiles

Not enough equipment available for the…

Not enough equipment available for the amount of members using the gym.

16 février 2026
Avis spontané
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Réponse de Placesleisure

Hi Michael, thank you for your review could you please email enquiries@pfpleisure.org with your feedback and the centre it is regarding. Thank you in advance Vicky

Noté 5 sur 5 étoiles

Paul Hammond has set up a fitness plan…

Paul Hammond has set up a fitness plan for me following my degenerative knee problems. He is professional, helpful and has taken much time to assist me. He has taken time to explain what he considers to be correct exercises in regard to my condition. I thoroughly recommend him. David Hillier.

16 février 2026
Avis spontané
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Réponse de Placesleisure

Thanks for your review David. This is great to hear! Thanks for such kind words. We will ensure this is passed on to the management team. Thanks, Emma

Noté 5 sur 5 étoiles

Had a good day with my grandson

Had a good day with my grandson in the teaching pool.toilets in the same bit ,very handy 😀. Small slide they can go down. But I think a few floats or something should be available for ppl to use.

15 février 2026
Avis spontané
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Réponse de Placesleisure

Thanks for the review and feedback Julie. This is appreciated :-) Thanks, Emma

Noté 5 sur 5 étoiles

Wonderful local facility

Wonderful local facility. Lovely pool for a swim and friendly helpful staff.

13 février 2026
Avis spontané
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Réponse de Placesleisure

Thanks for those 5 stars Emma and for such a great review! We love to see our customer's enjoying the facilities. Thanks, Emma

Noté 4 sur 5 étoiles

Maintenance work.

Required maintenance work could be improved. Takes weeks in some instances to repair broken equipment that is a fairly simple fix.

12 février 2026
Avis spontané
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Réponse de Placesleisure

Hi David, thank you for your review and feedback it's greatly appreciated. Could you please email enquiries@pfpleisure.org with your feedback as much information as possible and the centre it is regarding. Thank you in advance Vicky

Noté 1 sur 5 étoiles

Eclipse centre-Staines Aqua classes

Eclipse centre-Staines.
The teaching pool is still out of use! The aqua classes are being held in the large pool and they are squeezing in 30 participants into 3 lanes of approx 15m sq. it is almost impossible to stretch safely which makes the class a glorified bath!! Please limit the numbers in the class until the teaching pool is repaired.

12 février 2026
Avis spontané
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Réponse de Placesleisure

Hi Susan, thank you for your review we appreciate your feedback. Could you please email enquiries@pfpleisure.org with your feedback and we can certainly look into it. Best wishes Vicky

Noté 5 sur 5 étoiles

Medical Referral

I recently had an operation which requires me to undertake strengthening exercises. I came via a Medical Centre Referral. Getting up and running on the road to recovery has been made easy by the professionalism of the staff. I feel confident that I will get back to pre-op fitness levels.

11 février 2026
Avis spontané
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Réponse de Placesleisure

Hi Michael, thank you for your lovely review, we're glad to hear your on the mend. Could you please email enquiries@pfpleisure.org with your feedback and we can share it with the team. Thank you in advance Vicky

Noté 5 sur 5 étoiles

The Triangle - Burgess Hill

Good clean gym with lots of space and machines. Friendly staff. I was worried that the gym would be a bit intimidating but it really wasn't. I never thought I would enjoy going to a gym, but I do at The Triangle

12 février 2026
Avis spontané
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Réponse de Placesleisure

Hi Lalie, thank you for your lovely review and positive feedback, we're glad to hear you are enjoying using the facilities. Best wishes Vicky

Noté 3 sur 5 étoiles

I’ve been a regular gym user at the…

I’ve been a regular gym user at the Felixstowe centre and overall it has good potential, but standards have noticeably slipped.

The building is starting to look tired and could really do with better upkeep. The gym floor is often covered in bits and sand, which isn’t ideal when lifting weights — I’ve had sand fall in my face when picking equipment up. General cleanliness needs improving, particularly in the toilets, which are frequently in a poor state.

I also don’t always find the reception team particularly welcoming or helpful, which affects the overall experience.

It’s a local facility with a lot going for it, but more attention to cleanliness, maintenance and customer service would make a big difference.

12 février 2026
Avis spontané
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Réponse de Placesleisure

Hi Mike, thank you for your review and feedback could you please email enquiries@pfpleisure.org with your feedback and we can look into this. Thank you in advance Vicky

Noté 1 sur 5 étoiles

It’s a FREE for All in the Spa 😖 the…

It’s a FREE for All in the Spa 😖 the entrance door is constantly out of order allowing anyone free access to the Spa.
There is no policing of this facility. Teenage schoolchildren are using the Spa in their underwear and come and go unchecked. There are times when someone who is a member brings his friends in as a group. He is the only one with a wristband ! People using their mobile phones within the Spa. This is happening quite often and there are no measures in place to stop it.
When I and other members bring these points to the management’s attention things improve for a short time then relapse and it goes back to an unchecked Free for ALL 😖

10 février 2026
Avis spontané
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Réponse de Placesleisure

Hi Peter, thank you for your review we appreciate your feedback. Could you please email enquiries@pfpleisure.org with your feedback and the centre it is regarding and we can look into this further. Best wishes Vicky

Noté 4 sur 5 étoiles

I always find the reception desk staff…

I always find the reception desk staff friendly and helpful. I enjoy my Aqua class, and feel better and relaxed when I leave the venue after my session. 😊

11 février 2026
Avis spontané
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Réponse de Placesleisure

Hi Raxa, thank you for the lovely 4 star review! :) Thanks, Nicole

Noté 5 sur 5 étoiles

Gym user

For me the staff are always helpful

10 février 2026
Avis spontané
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Réponse de Placesleisure

Hi Elizabeth, Thank you for sharing your positive feedback. This is great to hear. Thanks, Nikki.

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