I visted today with my daughter to go swimming we booked online. Can I recommend that you make it clear that main pool is not open all the time. Very frustrating when taking a child swimming and the o... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fox Hollies i tried to come back but my back still hurts. You lawyer up but and bullied me just before I went to hospital for radiotherapy. Im still suffering is this what big business does. I came b... Voir plus
Places Leisure at Camberley is Marvellous. Today the lifegaurds were attentive and engaged which was a challenge as so people were moaning about the temporary arrangements in place for aqua jog. Well... Voir plus
I just wanted to commend the young male lifeguard on duty in the middle pool at Felixstowe Leisure Centre on Saturday 11th July 2026 @ around 1.25 for his swift rescue of a small boy whom was only a c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.
Coordonnées de contact
Waters Edge, Riverside Way, GU15 3YL, Camberley, Royaume-Uni
- enquiries@pfpleisure.org
- www.placesleisure.org
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Best swimming pool by a very long shot!
Best swimming pool by a very long shot!
Clean facilities (swimming pool, showers, toilets, change rooms and lockers), steam room and sauna, friendly hours for early risers (0630 on weekdays and 0730 on weekends, friendly and helpful staff.
I can't complain about anything, first class!
I have been going to the pool for a few years now and every time it's a delight.

Réponse de Placesleisure
Gone down the tubes
Gone right down the tubes in the last couple of years. Dirty stretching area plus equipment taking months if not longer to repair. But apparently the place is being taken over in the autumn.

Réponse de Placesleisure
My trainer James is very understanding…
My trainer James is very understanding and gave me the exercisesI needed

Réponse de Placesleisure
Places Leisure Camberley - Shambles!
I had an appointment to meet a Caroline at Reception, Camberley today to do a gym induction. She was very helpful, knowledgeable and committed to working out a personal programme for me. The gym equipment seemed up to date and easy to use and she was able to recommend quieter times for me to attend. Great!

Réponse de Placesleisure
The reception staff have been helpful…
The reception staff have been helpful and the swimming facilities have been fine, particularly when visiting with my daughter.
However, the gym itself is disappointing. Equipment is poorly maintained (including rusted cables), cleanliness standards are low, and the free weights area feels overcrowded and unsafe at times.
The sauna is frequently not ready at the advertised morning opening time, and the steam room is often out of order, which makes the space even more cramped.
I’ve also experienced ongoing issues with the app and online booking system attempting to charge me incorrectly due to an account error.
I have raised these concerns directly with staff, but little has changed. Given the recent increase in membership fees, the overall experience does not currently represent good value.
I hope these issues can be addressed, as the centre has the potential to provide a much better overall experience.

Réponse de Placesleisure
The variety of classes and the…
The variety of classes and the professionalism and standard of the instructors on the class timetable are excellent. I have been to other clubs previously including private clubs and I was surprised and continue to be really pleased with my Excel teachers and classes.

Réponse de Placesleisure
Lovely centre with a wonderful team
Lovely centre with a wonderful team. Good range of facilities and classes on offer including virtual spin.

Réponse de Placesleisure
Great gym and a good range of…
Great gym and a good range of classes,friendly, helpfull staff,

Réponse de Placesleisure
Online timetable never seems to be…
Online timetable never seems to be updated eg checked this morning before going for just swim, all seemed fine, got there to find out half term kids session! Not amused. Especially when told it gad been updated. Well I am looking at it on my laptop now and it has not! 0930-103 just swim it says! Under more info says "an open bookable session for those who want to have fun....you can arrive or leave at any time! Nothing about half term kids session only!!! Thus sort of thing going on for years, sort your act out! At least 3 other ladies turned up while I was at counter to find same problem!

Réponse de Placesleisure
I was very worried about going to a…
I was very worried about going to a swimming pool leisure centre. This centre is a high-quality staff were polite and made me very welcome. I am a 68 years of age with disabilities and they helped tremendously and satisfied me to join spent three hours there and was happy and felt good when I come away recommend them to anyone and I don’t live too far away. I did not know about this centre.

Réponse de Placesleisure
Nice Gym Shame about the Sauna
Pros
Lovely gym. Great range of equipment in the main since they did a refurb. More equipment now, so less waiting for it. Staff are wonderful, helpful and encouraging. Other members are nice and non-judgy.
Cons
The sauna ,and steam room are often too cold. At least once or twice a week. This seems to stem from either them not being turned on promptly in the morning, or because they are turned off in the middle of the day, and then take a while to get up to temp again. Given that there are no other saunas and steam rooms in the area I would expect better. In their inate wisdom Wiltshire Council closeds lots of steam and sauna facilitties, leading to even more isssues. Membership cost has also risen this year, so I would expect better service.
No padlock lockers available in the swim area changing rooms.
No single sex changing rooms for swimming unless group change is available.
No EGym equipment after the refurbishment. I've used this at other Places Leisure sites and I am disappointed it is not here.
Overall
I still chose to join this leisure centre for another year. I did look at Norton Park Hotel, same cost, nicer experience, but their gym is tiny, so this one won for that reason only.

Réponse de Placesleisure
Always a pleasure to attend Blyth…
Always a pleasure to attend Blyth Placesleisure.
Great staff who are all knowledgeable. It's a clean well-equipped Centre.

Réponse de Placesleisure

Réponse de Placesleisure
Dirty enviroment
Dirty enviroment, bordering on disgusting in places (Sauna is dirty, softplace is dusty and dirty)

Réponse de Placesleisure

Réponse de Placesleisure
Evry time i go the pool is occupied for…
Evry time i go the pool is occupied for some activities. Things like that really puts you off swimming.

Réponse de Placesleisure
Great Customer service
Lovely pool and gym facilities at Bulmersh Leisure Centre. Staff are friendly and helpful. Especially Owen who was great, encouraging me on my return to regular exercise.

Réponse de Placesleisure
Teaching pool has been closed for…
Teaching pool has been closed for months - to say that you're aware of and dealing with it is not good enough.

Réponse de Placesleisure
Brilliant with children with additional needs
My son had adhd and gets very excited the staff treat him fairly and are very understanding also my niece had lessons and loves them and has been showing us her improvement

Réponse de Placesleisure
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







