PlayGrandCasino Avis 

84
•
TrustScore 1.5 sur 5

1,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Deposited over a grand just to win 400pound which was half my stake only to be told after I need to send in documentation which I complied only to be fooled around and be ignored by customer service.... Voir plus

Noté 1 sur 5 étoiles

I'll never understand how these greasy casinos think by robbing their customers that the customers will keep depositing. Opened my account today and I'm closing it today. Believe me you have zero chan... Voir plus

Noté 1 sur 5 étoiles

If I could give this so called company a zero it would be more fitting, withdrew not a vast amount of money expecting it to as usual go back on my card ! 2 weeks later still waiting been lied to time... Voir plus

Noté 1 sur 5 étoiles

Recently won £1600 its been 2days ive gone to check on the progress and cannot even log into my account few days prior I won same sort of amount and the money was given to me. Now they say I have used... Voir plus

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1,4

Mauvais

TrustScore 1.5 sur 5

84 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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1,4

Tous les avis

(84)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I'll never understand how these greasy…

I'll never understand how these greasy casinos think by robbing their customers that the customers will keep depositing. Opened my account today and I'm closing it today. Believe me you have zero chance of winning on this site it's rigged beyond belief and the games glitch and change on spins. Hope anyone who works for this company has a s##t Christmas

9 décembre 2023
Avis spontané
Noté 2 sur 5 étoiles

Not great

Not great! It was a high paying game website, according to their advert. Unfortunately, playing a game that usually pays within £5-10 play spins, and not getting any win.... It's a bit disappointing...
Not good for a new customers!
It is misleading advertising and not worthy!

26 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Do not use, Con site.

I have absolutely zero idea how this site is legal, I’ve had 30 bonuses in 47 sessions, none of which have paid over a 50x, 100% caps bonuses and controls outcomes. Says a lot about the clowns over at the UK Gambling commission allowing sites likes these, no doubt they’ll just sue them in a few months/years and take the money we put in their pockets? Crooked

25 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

This site and the rest of the white hat…

This site and the rest of the white hat gaming should have licence suspended and everyone involved should be prosecuted for thetf.They obviously scamming people every single game rigged no matter on which site it's ridiculous and the gambling commission is put more and more restriction on players so sites like this has easier way of robing players.Shamless rats without honor and dignity

23 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

AVOID. DO NOT USE.

Awful awful company. Rude and arrogant customer service via email. Will withhold your withdrawals for as long as they possibly can making you jump through hoops with ridiculous requirements for verification.
AVOID AVOID AVOID.
ABSOLUTELY USELESS.

16 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Worried

Truthfully, I was so worried reading these reviews. But honestly. I won $1500 last Friday, handed in my verification documents, took a little longer than I thought but I was allgood. I got my money this morning, the only thing I would say, is you can't withdraw to a Mastercard so use a bank account. Thanks playgrand

10 août 2023
Avis spontané
Noté 1 sur 5 étoiles

I deposited 10 and won I wagered the…

I deposited 10 and won I wagered the amount they asked which all together was 9000 I withdrawn 2500 I kept contacting them as it said my withdrawl was in review then I recieved an email stating I had bet more than £5 which I had not all my games was £1 or £2 on slingo and when I was wagering the money if I tryed pressing more than £5 for the extra spin a notice would come up saying you can not exceed this amount I have now taken this thurther and will jot let this site get away with this! Do not join this casino listen to all the reviews and stick to the big casino sites in the uk

29 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Deposited over a grand just to win…

Deposited over a grand just to win 400pound which was half my stake only to be told after I need to send in documentation which I complied only to be fooled around and be ignored by customer service. Worse withdrawal process ever. No problem taking your money but once winning they’ll use any excuse under sun to prolong your cash out. I believe it’s to make a profit in between paying out customers. Will be contacting gambling commission once my situation has been resolved

17 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

AVOID AT ALL COSTS PLEASE !!!!!!!

AVOID AT ALL COSTS PLEASE !!!!!!!!

2 weeks ago I deposited £19 and it did not show in my account but it left my bank. My banks fraud team investigated and said that playgrand did Infact have the payment

Playgrand still two weeks later refuse to give me my money. They say it is showing as "abandoned " but who would you believe ? A bank or a scam ?

My bank have sent me a letter in writing confirming this and playgrand still refuse to cooperate in getting my money back

I then today got playgrand muddled with another casino and accidentally deposited £20 instead of another casino YET AGAIN £20 goes missing.

Total of £39 stolen from me & I do have evidence of this too.

Be mindful that my first ever sign up was fine but after that they want to take all the money back and hold funds ?

Please avoid I can't stress this enough

Oh and the customer service is awful too

29 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

Avoid this casino!!

Avoid this casino!!! There are many better ones out there..... I made a withdrawal which is getting close to 1month which has never been processed, I have been asked to send my bank statement which I did, I got an email which clearly said it will take 2days to be reviewed since then I will get the answer"please allow some more time " is ridiculous......

7 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

After 24 days finally received my 75…

After 24 days finally received my 75 pounds withdrawal. Absolutely disappointed. First of all, everything was fine, after that send us docs , send us bank statements. i have done it . After that live chat said everything is ok, but still waiting for my money . 100 emails and live chat with them , horrible service, horrible service. There is no tel contact, amateur people working there . Poor quality

19 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

I made a withdrawal transaction of £500…

I made a withdrawal transaction of £500 in 06.06.2022 that was accepted the very next day . Since then i’m trying to talk to them by mails and livechat because i never received the money in my bank account and the only answer i get is that my querry is under review by the “relevant team” . It’s been a month now , and at this point i’m tired of begging for the money i won . It’s a shame because before i never had this kind of problems .

8 juillet 2022
Avis spontané

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