Pooch & Mutt Avis 

2 164
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My dog is super fussy and he absolutely LOVES pooch and mutt treats. I’ve recommended them to all my friends and family because not only do they offer treats for dogs they also have cat treats too as... Voir plus

Noté 1 sur 5 étoiles

Sadly, this is no longer a genuinely British-made brand — and the change in ingredients has made my dog poorly. I won’t be using it any longer. I’ve switched back to Harringtons — still made here in t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We’ve had a really positive experience with Pooch & Mutt. Oreo loves their products and there’s a great variety to choose from. Everything we’ve tried has been good quality, and we especially love the... Voir plus

Noté 5 sur 5 étoiles

Unfortunately the 10kg bag of Renal specialised food was unavailable because of a production issue Jess went way above and beyond to firstly make sure I could order 5 x 2kg bags at the equivalent p... Voir plus

À propos de l'entreprise

  1. Animalerie
  2. Magasin d'alimentation animale
  3. Magasin d'articles pour animaux

Écrit par l'entreprise

At Pooch & Mutt, our mission is simple: to help you help them. We’re here to take the pet peeves out of pet care - challenging the one-size-fits-all approach with thoughtfully crafted choices for all breeds & needs, for life. Because no two dogs (or owners) are the same. We’re here for the real, everyday moments of pet parenting: muddy walks, fussy eaters, and the “what have you rolled in?” chaos. And we believe better nutrition should support all of it. It’s the same mindset we bring to how we work. We’re building a healthier company, with healthy people - where individuality is valued, ideas are encouraged, and no two days look the same. Because doing things properly, for dogs and for people, means never taking a one-size-fits-all approach.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 61 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,1

Tous les avis

(2 164)

915 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Blu boy ❤️ pooch and mutt

My Blu boy, absolutely loves pooch and mutts treats and dental sticks, the health and digestion dog food had sorted out his sensitive tummy.
Customer service is outstanding, I was wondering why my delivery hadn't come messaged though FB got back to straight away explained why I hadn't got it. They sorted it there and then, and got my delivery next day. Excellent 👍👌

30 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you so much for your lovely review! We're delighted to hear Blu is loving the treats and Dental Sticks, and that the Health & Digestion food has helped with his sensitive tummy. We're also really pleased our team could sort your delivery quickly for you. Thanks for your support! 😊

Jess

Noté 5 sur 5 étoiles

100% Recommend!

I’ve been feeding my Cockapoo Pooch & Mutt since he was a puppy. He absolutely loves it and our orders always arrive really quickly!

30 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you for your lovely review! We're so pleased to hear your Cockapoo has been enjoying Pooch & Mutt since he was a puppy, and that your orders always arrive quickly. Thanks for your continued support! 💜

Jess

Noté 5 sur 5 étoiles

My Cockapoo LOVES Pooch & Mutt

My Cockapoo LOVES Pooch & Mutt, never turned his nose up at ANY of the treatos. THE BEST 😍

30 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you for your lovely review! We're so pleased to hear your Cockapoo enjoys all our treats and has never turned them down. It means a lot to have your support! 🐾

Jess

Noté 5 sur 5 étoiles

Amazing service

Amazing service! Love their products

29 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you for your lovely feedback!

Jess

Noté 5 sur 5 étoiles

We love pooch & mutt not only are their…

We love pooch & mutt not only are their treats yummy they take into consideration your dogs health in their food and treats, amazing ways to make it exciting and tasty for them

2 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you for your lovely review! We're so pleased to hear you're enjoying our treats and that you appreciate the focus on your dog's health as well as taste and variety. Thanks for your support! 🐾

Jess

Noté 5 sur 5 étoiles

Frankie is loving the health &…

Frankie is loving the health & digestion dry food. He has a very sensitive stomach so this is so pawfect for him. 🐾 Received this in record time and no problems at all mixing it with his old food to change.

29 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you for your lovely review! We're so happy to hear Frankie is loving our Health & Digestion dry food and that it's been a great fit for his sensitive stomach. It's also great to know the transition went smoothly and delivery was quick! 🐶

Jess

Noté 5 sur 5 étoiles

Absolutely love Pooch and Mutt

Absolutely love Pooch and Mutt. My dog especially loves the dental sticks!

28 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you for your lovely review! We're so happy to hear your dog is loving our Dental Sticks. Thanks so much for your support! 😊

Jess

Noté 5 sur 5 étoiles

We love the Pooch & Mutt brand

We love the Pooch & Mutt brand. Such a wide variety of treats that my dog always gets excited when he hears the rustle of the packet. Grain free no hidden nasties. Great service and prompt delivery.

28 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you for your lovely review! We're so happy to hear your pooch gets excited for our treats, and it's wonderful to know you appreciate the quality of our range. Thanks for your kind words about our service and delivery too! 🐾

Jess

Noté 5 sur 5 étoiles

Powered by Pooch and Mutt

Excellent nutritious range of dog food,treats and supplements . Our 2 spaniels have different age/health needs and thrive on their diet ..woofing up every morsel each time .
Easy to order via website,prompt delivery within 2-3 days . Brilliant communication .

27 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you so much for your lovely review! We're delighted to hear both of your Spaniels are thriving on our food despite their different needs. It's also wonderful to know you've had a great experience with our website, delivery and communication. Thank you for your support! 💜

Jess

Noté 5 sur 5 étoiles

Amazing company, amazing service!

I had been feeding our Chow Chow the Pooch & Mutt Health and Digestion dry food for some years. It suddenly started to give him an upset tummy. I contacted Kimberley at a Pooch & Mutt for advice and she very kindly sent me a trial pack of the Joint Care dry food. Happy to report that this new food is fine. Kimberley arranged to uplift the unopened old food and replace it with the new food. I cannot thank Kimberley enough for her help, she has been amazing. I will definitely be sticking with Pooch & Mutt and am so pleased with the amazing service. Thank you Kimberley.

24 juin 2026
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Réponse de Pooch & Mutt

Thank you so much for your wonderful review! We're sorry your Chow Chow had an upset tummy, but we're so pleased Kimberley was able to help find a food that suits him better. We'll be sure to pass on your kind words to her. Thank you for your continued support, we're delighted to hear your boy is doing well! 💜

Jess

Noté 5 sur 5 étoiles

Always a great experience when ordering…

Always a great experience when ordering from Pooch & Mutt. Our dog is very happy too - great choices of food for him. Easy ordering with no delivery issues. Simply an excellent and reliable service. Thank you.

24 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you so much for your lovely review! We're delighted to hear both you and your dog have had such a great experience with us. It's wonderful to know you've found ordering easy and reliable. Thanks for your continued support! 🐾

Jess

Noté 5 sur 5 étoiles

My dog absolutely loves poochandmutt he…

My dog absolutely loves poochandmutt he has an extremely sensitive tummy so when we found P&M and found that they didn’t upset his stomach it was honestly amazing. He has been eating their treats daily for 2 years now and he never gets bored of them.

24 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you so much for your lovely review! We're delighted to hear our treats have been such a great fit for your pooch's sensitive tummy, and it's wonderful to know he's still loving them after two years. Thank you for your continued support! 🐶

Jess

Noté 5 sur 5 étoiles

We love Pooch & Mutt

My dog loves everything we’ve ever tried from Pooch & Mutt! The ingredients they use are such good quality and have so many health benefits too!

24 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you for your lovely review! We're so happy to hear your dog loves everything they've tried. It's wonderful to know you appreciate the quality of our ingredients and the health benefits they provide! 💜

Jess

Noté 5 sur 5 étoiles

Always a superb fast service

Always a superb fast service. A bit of a blip with my last order. Dog treats arrived instead of slim and slender dry food. I received an immediate response and it was put right straight away. Correct food arrived the next day and I was told to keep the treats so win win. Such a lovely trustworthy company with food our border terrier loves. So a big thankyou from us!

21 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you so much for your lovely review! We're sorry again for the mix-up with your order, but we're so pleased we could get it sorted quickly. We're glad your Border Terrier got to enjoy the extra treats too! Thank you for your continued support.

Jess

Noté 5 sur 5 étoiles

My min schnauzer really loves this…

My min schnauzer really loves this complete wet food which I feed with a handful of fresh carrot & white cabbage. She is a bit greedy and I find I can satisfy her appetite and hopefully her weight without feeding any grains which tend to upset her digestion.

From my side the packing is ideal - it’s eco friendly and so easy just tear open top dispense & fold over put elastic band round to keep rest in fridge. No smell or messy tins.

I have been feeding Pooch & Mutt exclusively for the past 5 years.

23 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you so much for your wonderful review and for your continued support over the past 5 years! We're delighted to hear your Mini Schnauzer is doing so well on our wet food, and that it's been a great fit for her digestion. It's also lovely to know you're enjoying the convenience of our packaging. Thanks for being part of the Pooch & Mutt family! 🐾

Jess

Noté 5 sur 5 étoiles

I LOVE Pooch & Mutt

I LOVE Pooch & Mutt. I use the Slim & Slender food and the joint supplement powder to help my 3-legged dog stay strong and fit. The price is fab and my whole experience with Pooch & Mutt has been wonderful. I always recommend it to my friends who have dogs as well.

16 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you so much for your wonderful review! We're delighted to hear our Slim & Slender food and Joint Support powder are helping to keep your three-legged pooch happy and active. Your recommendation means so much to us, thank you for your continued support! 😊

Jess

Noté 5 sur 5 étoiles

I had a problem with my delivery but…

I had a problem with my delivery but the Pooch & Mutt representative resolved the issue efficiently and professionally. This means my handsome old Rough Collie can once again enjoy his Pooch &Mutt joint supplement tablets, which he thinks are sweeties.

17 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you for your lovely review! We're sorry there was an issue with your delivery, but we're so pleased we could get it resolved quickly. We hope your handsome Rough Collie is happily enjoying his Joint Support tablets again!

Jess

Noté 1 sur 5 étoiles

I have been a loyal customer for years

I have been a loyal customer for years; my dogs loved your food and biscuits, and did very well on them.

Since the rebrand and new packaging, it is obvious the recipes have been altered. It is not just the dry food — the biscuits and treats are clearly different now, and the smell is not the same. All four of my dogs refuse to eat them completely, even the ones who used to look forward to them every day.

To make matters worse, I have now read that you are adding insect protein into your wet food range too. Quite frankly, I find this absolutely disgusting and completely unacceptable. I do not expect to be feeding my dogs insects when I am paying for a quality meat‑based product.

This feels like a clear cost‑cutting exercise: reducing meat content, replacing it with cheaper alternatives, and hiding it behind words like “sustainability” as if that makes it acceptable.

I am far from alone — other reviews show many dogs are refusing the new formulas, and some have even had bad reactions. Changing a successful product this way breaks the trust you built with your customers.

You have lost a long‑time buyer here, and I will be telling every other dog owner I know to avoid the new recipes. Very disappointing.

19 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

We have used Poochandmutt for a very…

We have used Poochandmutt for a very long time & have never disappointed!

Would highly recommend to anyone thinking of trying this brand.

6 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you so much for your continued support! We're delighted to hear you've been with us for so long and have never been disappointed. Your recommendation means the world to us! 💜

Jess

Noté 5 sur 5 étoiles

Been using for years!

We’ve been using P&M food for years and years, Tommi is thriving on the health and digestion wet and dry food!

20 juin 2026
Avis spontané
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Réponse de Pooch & Mutt

Thank you for your continued support! We're so pleased to hear Tommi is thriving on our Health & Digestion wet and dry food. Thanks for being part of the Pooch & Mutt family! 🐾

Jess

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