Pooch & Mutt Avis 

2 148
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Amazing products, amazing delivery timeframes, amazing website, amazing branding, everything is great. But is let down by the packaging for the delivered items. Every order always arrives damaged du... Voir plus

Noté 5 sur 5 étoiles

Unfortunately the 10kg bag of Renal specialised food was unavailable because of a production issue Jess went way above and beyond to firstly make sure I could order 5 x 2kg bags at the equivalent p... Voir plus

Noté 1 sur 5 étoiles

Really disappointed and angry having spent such a long time reading ingredients, balancing my dogs needs with my budget only to be sent the wrong food!!! I'm ill and haven't got the physical energy to... Voir plus

Noté 5 sur 5 étoiles

We chose p&m to feed our little wynnie when she arrived home! Shes 2 now and she is obsessed with anything and everything pooch&Mutt, from dental sticks to food supplements to her wet and dry food. An... Voir plus

À propos de l'entreprise

  1. Animalerie
  2. Magasin d'alimentation animale
  3. Magasin d'articles pour animaux

Écrit par l'entreprise

At Pooch & Mutt, our mission is simple: to help you help them. We’re here to take the pet peeves out of pet care - challenging the one-size-fits-all approach with thoughtfully crafted choices for all breeds & needs, for life. Because no two dogs (or owners) are the same. We’re here for the real, everyday moments of pet parenting: muddy walks, fussy eaters, and the “what have you rolled in?” chaos. And we believe better nutrition should support all of it. It’s the same mindset we bring to how we work. We’re building a healthier company, with healthy people - where individuality is valued, ideas are encouraged, and no two days look the same. Because doing things properly, for dogs and for people, means never taking a one-size-fits-all approach.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,1

Tous les avis

(2 148)

896 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We love Pooch & Mutt for our puppy

We love Pooch & Mutt for our puppy. They have a great range of dog food and we have found what works for our pup. Everything is always delivered very quickly so we never run out..

13 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great quality, quick delivery

Always arrives quickly, products are amazing quality & most importantly my dog loves every product I’ve bought from here from her daily kibble, to treats & long lasting chews.

20 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Everything is a hit!

My two dogs have loved everything they have tried from pooch and mutt. The have health and digestion dry food for breakfast with dental powder and it’s always polished off!

20 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

The best treats

We regularly use the supplements and treats. The beef jerky is an absolute favourite of my dogs.
And nine times out of ten I get what I ordered the next day!

19 juillet 2026
Avis spontané
Noté 2 sur 5 étoiles

cod chews

bailey my cockapoo had a cod chew for the first time from here. after giving him the chew he wasn’t right in himself. then didn’t eat his dinner. we put him in his crate as usual at night and he threw up all everywhere (7 times). he then the next day still wasn’t feeling great threw up again and had multiple (possible 15) diarrhoea episodes. it’s now been 4 days he’s still not right in himself but getting their. don’t know weather it is just bailey or the product it’s self but we definitely won’t be using that product anymore. however we do buy frequently from the brand and all other products have been perfect quality.
from beth and bailey 🐾

15 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Only the best for our dogs…

I’ve been feeding my dogs pooch and mutt dry food now for 6 years. Both were introduced to the food since they were puppies, moving from puppy food and treats through to adult range as they grew. I genuinely wouldn’t feed my dogs anything else. The food looks great on them too, we always get compliments on how shiny their coats are and how good they look and ive never had a single problem with their digestive system. My boys look forward to their dental treat every single morning at 7am before my husband goes to work, they wait at their cupboard. They jump 4 foot in the air every time breakfast and dinner is served, and they are fed no other treats apart from pooch and mutt. I feel confident knowing I’m giving both my dogs only the best. They do such a vast range of food for all types of dogs and ailments. They really are a one stop shop for everything, and I couldn’t recommend them highly enough. Pooch and mutt we love you!

18 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

My subscription order had the incorrect…

My subscription order had the incorrect items inside. I order a 10kg bag of special gastrointestinal food for my dog worth over £70 but received a bag of dental sticks instead! No problem I thought, but after spending ages messaging, filling in their online form several times, emailing and even facebook messaging and instagram message I have still not received any replies on any platform for 2 days. I need this food for my dog who has digestive problems and this food has been perfect for him, no complaints about the quality just the customer service.
STILL NO RESPONSE
Finally got in touch, order on the way, hopefully the correct items this time!

16 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Can't fault them

Can't fault them. I contacted Customer Service and my query was dealt with to a very satisfactory result. My dogs love the food and were delighted to be able to keep the extra that had arrived unexpectedly. If I could give ten stars I would.

17 juillet 2026
Avis spontané
Noté 4 sur 5 étoiles

We’ve tried lots of Pooch & Mutt…

We’ve tried lots of Pooch & Mutt products over a number of years
The current favourites in our house are the new freeze dried treats and jerky of any kind!
Sometimes issues with dpd on larger orders, but the customer service and support from P&M is always fab.

17 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I’m a pooch and mutt dog!

I’m a pooch and mutt dog!
We buy the health and digestion kibble, dental powder and all the treats! Love the new jerky and collagen treats. Pooch and mutt keep bringing out the best beneficial treats for my dog

13 juillet 2026
Avis spontané

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