Ref Closure of Powder White I booked and paid for all of our equipment hire with them on 25th Jan for our trip on 25th Feb 24. I got a receipt but no booking confirmation or voucher. Assuming they h... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Company has gone bankrupt with one week to go until the February half term ski week. Made us pay them 100% of the accommodation, and they haven't even paid a deposit to the chalet. Beware of using th... Voir plus
We were looking for a four day ski break over a long weekend straddling half term - quite a difficult ask. Powder White gave us loads of affordable options and we ended up having four wonderful days s... Voir plus
We have just had to cancel an expensive holiday for 7 people due to a corona virus lockdown in our area. Powder White were fantastic, no quibble or attempt to sell vouchers instead. Money safely back... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Powder White, we’ve hand-selected a huge range of accommodation which is directly linked to the hotels and apartments themselves. Meaning that you can see live availability, live pricing and it’s instantly bookable online. From catered chalets to apartments and hotels we can help you find your home in the mountains. Plus if you need help, or can't find what you're looking for online, our ski specialists are the other side of the phone to help you find the right place for your next ski trip.
Coordonnées de contact
Argyle House, 29-31 Euston Road, NW1 2SD, London, Royaume-Uni
- 02088778888
- enquiries@powderwhite.com
- www.powderwhite.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The Powder White team are excellent
I cannot fault the Powder White team, my recent holiday finally happened after several Covid-related cancellations and Powder White were spot-on throughout the cancellations and rebookings.
I've already rebooked with them for next year.

Réponse de Powder White
Thanks p.w. 😁
Very very helpful team always on hand for advice and assistance to make for a worry free holiday.

Réponse de Powder White
A great company
A great company - you can always get hold of someone and they were so flexible and professional throughout the Lockdowns and having to move our holiday twice. We finally made it, thank you Powder White.

Réponse de Powder White
Amazing two weeks in Les Menuires
Just returned from a fantastic two weeks in Les Menuires. The chalet was amazing and in a brilliant location moments from the piste. The team at Powder White were great and answered any questions we had. The process went very smoothly and easily. Just what we needed for our break to the mountains. Thanks so much. Can't wait for next year!

Réponse de Powder White
Great service from a great company
Great service from a great company. Found me a super apartment, in budget, at late notice and also sorted amazing snow too. Recommended.

Réponse de Powder White
Booking & service were exceptional
Booking & service were exceptional. Very friendly, efficient, knowledgeable & helpful.

Réponse de Powder White
Excellent and prompt service.
Excellent and prompt service.
Respond to queries quickly
Very impressed and will book again

Réponse de Powder White
Helpful & friendly
First time booking a skiing holiday and it was last-minute job too. There's a lot to organise and PowderWhite were fantastic help. We were going to somewhere none of us had ever been with a first time skiier and with covid we had a lot of doubts and concerns.
I probably called every day for a week with different questions and in the end, they recommended an apartment just across the road from one I had my eye on for basically half the price and the same star quality and it was lovely!
They also helped in giving options for securing last minute airport transfers when everywhere was seemingly fully booked.
The holiday was fantastic and it wouldn't have gone ahead without their aid! Props to Powder White.

Réponse de Powder White
Book elsewhere
Double rolled over holiday due to Covid as no refund given. In the end we were unable to make the new dates and so lost all of our money. Unhelpful and unwilling to even try to be helpful.

Réponse de Powder White
Our recent trip was rearranged from a…
Our recent trip was rearranged from a cancellation week of the first Covid (UK) lockdown. PW were very helpful in providing us with the option of refund or credit and arranged everything efficiently for our rearranged trip.
Good service and helpful staff - would/will use again.

Réponse de Powder White
Great company to deal with
Great company to deal with, Duncan and the rest of the team are always really helpful. We have had many successful trips with Powder White and they can’t do enough for you.

Réponse de Powder White
Very welcoming and helpful
Very welcoming and helpful, the chalet was lovely and the food tasty. Ideally we would have liked to have had chalet hosts, however these temporary covid measures are logical.

Réponse de Powder White
Good service during a tough time…
Good service during a tough time (Covid-19 restrictions), answered all our questions and were very helpful at all times.

Réponse de Powder White
Great service, would recommend
Great service.. booking smooth and pre-holiday information was well timed and exactly what we needed. All the staff we communicated with were polite and helpful
Thank you, our family had a fantastic holiday in Tignes
Powder White sorted everything brilliantly
Powder White were very quick at sending quotes which met my needs, booked everything quickly and sorted all our requests. I had a voucher from before lockdown and this was all sorted very thoroughly. All in all a great experience.
As usual a very smooth transaction with…
As usual a very smooth transaction with Powder White. The only issue we had was with the reception staff at the accommodation who were rather unhelpful. Great service from Powder White though.
Great response and beautiful cottage
Great response and beautiful cottage, Chalet Taja.

Réponse de Powder White
Excellent service
Excellent service, always someone at the end of the phone to answer questions and fine tune the details. The Hameau Sapinière was perfect, excellent location, very well priced, and great spa.

Réponse de Powder White
Belated recognition for another…
Belated recognition for another splendid effort from the PW team, who helped deliver a relaxing, rewarding and thoroughly enjoyable half term holiday. Both Duncan and Victoria were on point with the details, be that the ski passes, the guide or simply a rundown of the best local rests. We fully appreciate that times have been fraught in the industry but were impressed by their unflappable nature and can-do attitude. Suffice to say happy parents meant happy kids which meant happy holiday Full credit and many thanks to all at PW. We will be back.

Réponse de Powder White
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







