Powerlease Avis 

172
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought a vehicle yesterday and it was the smoothest purchase possible. We were looked after by Brandon and he was able to answer all the questions we had about the car, agreed a fair price on the ca... Voir plus

Noté 1 sur 5 étoiles

Purchase experience was hassle-free, however aftersales support has been shocking. Several faults with the vehicle discovered just the next day still haven't been repaired more than a month later... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Bought my car through Oliver in Sales who was great, knowledgeable and helpful regarding the finance options. Had a few things it had to come back to their workshop for after collection but it was org... Voir plus

Noté 5 sur 5 étoiles

Well, what can I say? Powerlease sold my partner a car to exactly the standard I would expect, with the kind of aftersales service I would give myself, and that’s saying something. Having learn... Voir plus

À propos de l'entreprise

  1. Véhicules & transport

Informations provenant de diverses sources externes

Used cars for sale in Ampthill & Bedfordshire: Powerlease Limited: Competitive finance deals, part exchanges welcome, call now!


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

172 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 80 % de ses avis négatifs

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3,8

Tous les avis

(172)

33 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

communication problems

If you need to get hold of them to enquire about a car I’d suggest phoning them…they NEVER respond to emails or contact through car websites like CarGurus etc….
I’m currently abroad on holiday and 3 times last week I’ve tried to get hold of them about a car they are selling…..never a single response yet the car still shows for sale.

Update….after leaving this review I’ve had comms from them. Too late to buy a car, but they have explained some issues with car selling site response emails. Just been an unfortunate set of events but I’m sure we will find the car we are looking for elsewhere!

9 juin 2024
Avis spontané
Logo de Powerlease

Réponse de Powerlease

We are very sorry to be reading your review and we can only apologise you feel this way. I would like to start by saying we never ignore emails or enquiries that we receive. Having searched the name you have left this review under, we have had no emails or enquires from anyone matching this name. There is always a chance that emails have not come through for whatever reason and that applies both ways. We have made a request for you to provide more information, so we can investigate further. Please do respond, so we can look to assist you going forward. The best way to communicate is always by phone but if you can't then we do have email and a business whatsapp, all of which are monitored and responded to.

UPDATE - Thank you for sending contact details. We now have your name and email address. We can confirm we did NOT receive any emails from this name on 6th June or any emails from a tiscali email address. We will reach out to you on the email address you have supplied to us via the information request

Noté 5 sur 5 étoiles

Bought an ID3 first Edition yesterday

Bought an ID3 first Edition yesterday. Superb service and experience, being served by Ollie. Great spectrum of Electric Vehicles. Very happy with the car and service received. Highly recommend Powerlease if you are in the market for an EV. Thank you Ollie, thank you Powerlease!

7 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Brought a Tesla Model Y Long Range from…

Brought a Tesla Model Y Long Range from Powerlease.
Initially discussed with Craig who was massively helpful. Discussed the process thoroughly and provided sound advise on best way to part exchange my car.
Picked up the car and was dealt by Cameron who again was brilliant. Car looked immaculate and the payment process was easy.
Very pleased customer and would fully recommend this company.

14 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Very helpful from start to finish

Bought an MG ZS from Powerlease and from start to finish they were spot on. Sale was smooth and salesman was very helpful.
The vehicle itself had a small fault through no fault of Powerlease, however they then resolved the issue within 2 days free of charge. Brilliant service and would highly recommend them as a company

25 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service from start to finish!

Great service from start to finish!

Recently purchased a Polestar 2 from Powerlease and took advantage of the delivery service. Throughout the whole process Tom (C) could not have been more helpful and took the time to provide honest and helpful advice.

When the car was delivered, the delivery driver was extremely helpful and professional.

Throughout the whole experience I felt like a valued customer and the car was exactly as described. Overall I am very pleased and will definitely be back when the time comes.

20 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Bought my Kia Niro from powerlease

Bought my Kia Niro from powerlease. I was dealing with a person called Tom. He was good helpful and straight to the point. Everything was in the car as promised and even spoken to one of the managers (general conversation) which he was polite too (sorry did not know managers name ) the car was presented clean and tidy. Thanks cyrus

6 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service!

I recently purchased a car from PowerLease, and my experience was exceptional. Brandon, my salesperson, provided outstanding service with his extensive knowledge and professionalism. The dealership's transparent process and wide vehicle selection made my purchase smooth. I highly recommend PowerLease, and a special shoutout to Brandon for making it a top-notch experience. 5 stars!

16 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

They’ll have your wallet emptied faster than your wife

Brandon (or the mystery manager) will have your pants down before you’ve even bent over.
Offered us a part ex price £1.5k lower than multiple other dealers, then tried to charge us a whopping £500 just to reserve a mini, then told us we’d have to pay the full balance at least 48hrs prior to collecting the car “or we wouldn’t have any rights to reclaim the £500 deposit” (we hadn’t even seen the car in person), then when we tried to negotiate on the car for only £200, he said he’d “speak to the manager ;)” and they put the price up by £200 before calling us back the next day to tell us.
In the end we just played along to see how far they’d go with it (curious I guess), then told them where to go and that we wouldn’t entertain any of that nonsense.
Went elsewhere, happy to pay more with another dealer than deal with these clowns.
Avoid brandon, he’ll empty your wallet quicker than your wife.

25 octobre 2023
Avis spontané
Logo de Powerlease

Réponse de Powerlease

Dear Stephen, we are sorry to be reading your review and we are sorry that your experience has not been to your satisfaction. Although, whilst this may just be a bit of fun to you (ringing up after leaving reviews across several platforms, gloating about it), we kindly ask, that you consider the consequences that negative reviews have on businesses and the individual you've personally attacked, before leaving them.
So, I would like to address the points of your review. First of all, Brandon, has followed our sales process and not tried to pull your pants down as you quote.
Brandon has explained that your part exchange does not meet our stock profile, so this means we would not look to retail your vehicle and as such the only option for your part exchange is to send it to auction, which has fees and costs involved and will naturally only make a trade price less the fees.
Our price for your part exchange, was based on what we would get back from selling it from auction. No pants pulling down just an honest price of what we would get back for it. Ironically, the dealer that you are part exchanging your vehicle at, will likely be retailing it and making a profit - you might want to leave them a review about that..? Whereas we wouldn't of been making a profit, just getting our money back on the car and selling you our car. You also do not have to part exchange, there are other options for selling your vehicle as well.
In relation to the price, all of our advertised prices are fixed. We do daily price checks on our vehicles and will adjust them according to the current market, this does mean that they may sometimes go up as well as down. The sales team, which includes Brandon, has no control over the advertised price of the vehicle and these are done separately by management. Even though there had been a price adjustment on this vehicle, which meant a slight increase, the original lower price was still honoured.
Finally, reference asking for a £500 deposit followed by payment. The vehicle you were looking to buy was over £14,000, so how is a £500 deposit unreasonable, it's less than 5%? If you wanted to see the car first, then we would not take any deposit, instead advise to come and see the car first to make sure you're happy. If you wanted to buy the car remotely, which you did, then we have simple process, which is a £500 deposit followed by full payment (I know, shocking that you have to pay for something you want to buy), then you get a 14 day distance sale agreement for full peace of mind and protection on the purchase.
Hopefully, this helps clarify your experience for our realistic genuine customers. All the best.

Noté 5 sur 5 étoiles

Purchased a Kia soul which was in…

Purchased a Kia soul which was in immaculate condition at a great price

All staff Craig Laura Tom etc were very patient with my transaction
Thanks for a wonderful purchase

16 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Can't praise these guys enough

Can't praise these guys enough! I was at the end of my rope after being given the run around by other dealers, lenders and brokers trying to buy an EV for weeks and this was my last ditch attempt in joining the EV revolution before parking the idea.

Really these guys have been fab, they had just what I was looking for in my budget, worked super quickly to get everything ready literally overnight, and between my first call to then and collecting my car was just 1.5 days; beautiful.

Dealt with a lady with the initials CA. Superb service, thank you! We will definitely be coming back when it's my other Half's turn to go EV, too.

Thanks again!

12 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing value at powerlease

I approached Powerlease as I found an amazing electric vehicle with amazing price cheaper then the normal market,I came to view this vehicle which was an Audi etron the staff at Powerlease were amazing and it was such a smooth process and the handover of the vehicle was amazing the car was perfect, all the team at Powerlease are fabulous and I would recommend anyone to purchase a second hand electric car from Powerlease.

21 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Thrilled with my car!

I knew I wanted to move over to an electric vehicle but was nervous of such a change. I received excellent service, with every query answered and guidance so thoroughly explained, I felt confident in my choice of Nissan Leaf and I'm absolutely thrilled with it!
The hand over was first class and I felt supported through the process. I wouldn't hesitate in recommending Powerlease to anyone buying an electric vehicle.

24 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

I couldn’t be happier with my new car

I couldn’t be happier with my new car! Buying blind can be daunting at the best of times especially when you add in to the equation it was my first electric vehicle. I was contacted daily throughout the process , provided all my required information by the friendly staff at powerlease and to top it all off when I arrived to collect my new car it was exactly the way the sales person had described to me on the phone and through a video he kindly sent over. I can’t thank you enough guys. Thank you powerlease !

28 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Experience

Just purchased a Tesla from Powerlease. My first electric car and they have been brilliant. Their knowledge is second to none and have been very helpful. The car was exactly as described.

26 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

A great time and experience at…

A great time and experience at powerlease,
Brandon helped me out with such helpful customer service and Katie was great with dealing with the paper work and getting that sorted out extremely quick.

25 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

First class service

Tom was fantastic from the first call, kept in touch, regular updates, personalised video of the car and delivered a first class service through to collection of the car. Thank you and thanks to Craig for the hand over, great to speak to genuinely nice people who happen to do sales exceptionally well!! Highly recommended and I will be back. Thank you Lee 👍

19 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Everything was perfect

Everything was perfect,Tom G was brilliant. We didn't even see the car until we picked it up ,it was Everything they said it would be.I will definitely be buying from powerlease again.

18 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Tom absolutely brilliant!

Tom absolutely brilliant throughout the process of assisting us to purchase at distance our Zoe. Easy to deal with and readily communicative answering all our questions which inspired confidence in the process. Picking up the car was an absolute dream, fully prepared and fully charged with the gift of genuine floor mats added to the deal. Big thanks for the great job done.

14 juillet 2023
Avis spontané

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