I bought a vehicle yesterday and it was the smoothest purchase possible. We were looked after by Brandon and he was able to answer all the questions we had about the car, agreed a fair price on the ca... Voir plus
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Lisez les avis des autres
Purchase experience was hassle-free, however aftersales support has been shocking. Several faults with the vehicle discovered just the next day still haven't been repaired more than a month later... Voir plus
L'entreprise a répondu
Bought my car through Oliver in Sales who was great, knowledgeable and helpful regarding the finance options. Had a few things it had to come back to their workshop for after collection but it was org... Voir plus
Well, what can I say? Powerlease sold my partner a car to exactly the standard I would expect, with the kind of aftersales service I would give myself, and that’s saying something. Having learn... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Used cars for sale in Ampthill & Bedfordshire: Powerlease Limited: Competitive finance deals, part exchanges welcome, call now!
Coordonnées de contact
Station Road, MK45 2RB, Bedford, Royaume-Uni
- www.powerlease.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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I was pleasantly surprised by the…
I was pleasantly surprised by the professionalism they showed and the way I was treated over the phone by Tom Gall and Katie when I picked up my new Tesla. Everything went very well and very quickly. I’ve even been helped to set up my new Tesla on the app.
Katie's paperwork skills
Tom was very helpful and answered all our queries about the car. Katie is well organised and made transferring the money and the paperwork not just easy but enjoyable too
Great customer service from Katie was…
Great customer service from Katie was very helpful the handover was amazing and also Laura who made the initial deal was very helpful.
Will definitely recommend buying a vehicle from Powerlease Car Sales
Katie has been very helpful with the…
Katie has been very helpful with the car hand over, also Tom Cullen has help with a smooth purchase of this car
Katie dealt with everything very…
Katie dealt with everything very efficiently.
Very helpful
Tom G Very helpful and quick response to my questions . Katie greeted us , walked through car , resolved small issue satisfactorily. Generous with tea and biccies .
Easy service
Easy service, no messing about. Katie and Tom sorted me out with my new electric car!
Tom G and Katie W gave seamless experience!
Tom G and Katie W have been super in helping me arrange and complete the purchase of a Tesla Model S 2019. Not pushy in any way. Flew down from Scotland and offered to pick me up as train strikes were on. Definitely recommend, fantastic experience buying from these folks!
Katie made this a pleasant and painless…
Katie made this a pleasant and painless experience thank you very much
welcoming atmosphere puts me at ease
It was a welcoming atmosphere that put me at ease. Considering my little experience, this casual and friendly representative was just what I needed.
Great service as well, as I received tea and biscuits.
REFUND customers their REFUNDABLE DEPOSITS without drama!
Powerlease has clearly stated that the £199 deposit to "reserve" a car is fully refundable.
A deposit was left on 12th May, I then viewed the car (RGZ5798) on 13th and decided against purchasing it. Wrote to Powerlease on day itself (13th) and informed them of my wish to be refunded. Followed up with a phone call on 15th and another several days later.
It's the 25th today and still no refund. Called them again and apparently, Powerlease now has "no" record of the above.
This is MUPPETRY.
Please adhere to and follow through with your own policies as made known to prospective customers. This is the absolute minimum one would expect.
Update: Passing the buck onto Stripe doesn't excuse this. This was NOT made clear at the point at which a deposit was made. Other establishments do better. You can too. Use a different system etc. Don't excuse yourselves.

Réponse de Powerlease
The Powelease team
Katie, Brandon and Tom couldn't have been more helpful. Good service and excellent knowledge throughout the whole purchase.
Great price
Great price, great service from the team. Katie, Brandon, Tom, and Laura were all lovely and made this a very easy transaction.
First class in every way
I would highly recommend Powerlease nothing is too much trouble. brilliant communication, very patient guys , I found them to be extremely friendly, helpful, approachable, and professional. I cannot list any fault, overall, this is a 5* service that go the extra mile and above
special thank you to Laura and Katie were exceptionally helpful, professional, friendly and communicative with all aspects of the car purchase
Very pleased with the service I received
Thank you
Quality
Quick, efficient and friendly service. Great car at a good price, thank you to Laura and Katie for making it seamless.
Katy was really lovely helping us out…
Katy was really lovely helping us out with our purchase. She took really good care of us. Amazing service highly recommend it!
Brandon Mehmed was very helpful with…
Brandon Mehmed was very helpful with the full process of buying and understanding an EV car. 5 stars.
Great price on the car I wanted even…
Great price on the car I wanted even taking transporting into account. Always responsive, rang to confirm each step. Very happy with the car. I could not find a better deal
Really very disappointed with the whole action, the transaction didn't happen, I just wasted my time, more than three weeks, I don't have a car
Really very disappointed with the whole action, the transaction didn't happen, I just wasted my time, more than three weeks, I don't have a car,
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