Powerlease Avis 

173
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought a vehicle yesterday and it was the smoothest purchase possible. We were looked after by Brandon and he was able to answer all the questions we had about the car, agreed a fair price on the ca... Voir plus

Noté 1 sur 5 étoiles

Purchase experience was hassle-free, however aftersales support has been shocking. Several faults with the vehicle discovered just the next day still haven't been repaired more than a month later... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Bought my car through Oliver in Sales who was great, knowledgeable and helpful regarding the finance options. Had a few things it had to come back to their workshop for after collection but it was org... Voir plus

Noté 5 sur 5 étoiles

Well, what can I say? Powerlease sold my partner a car to exactly the standard I would expect, with the kind of aftersales service I would give myself, and that’s saying something. Having learn... Voir plus

À propos de l'entreprise

  1. Véhicules & transport

Informations provenant de diverses sources externes

Used cars for sale in Ampthill & Bedfordshire: Powerlease Limited: Competitive finance deals, part exchanges welcome, call now!


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

173 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(173)

33 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was pleasantly surprised by the…

I was pleasantly surprised by the professionalism they showed and the way I was treated over the phone by Tom Gall and Katie when I picked up my new Tesla. Everything went very well and very quickly. I’ve even been helped to set up my new Tesla on the app.

3 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Katie's paperwork skills

Tom was very helpful and answered all our queries about the car. Katie is well organised and made transferring the money and the paperwork not just easy but enjoyable too

6 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Very helpful

Tom G Very helpful and quick response to my questions . Katie greeted us , walked through car , resolved small issue satisfactorily. Generous with tea and biccies .

31 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Easy service

Easy service, no messing about. Katie and Tom sorted me out with my new electric car!

31 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Tom G and Katie W gave seamless experience!

Tom G and Katie W have been super in helping me arrange and complete the purchase of a Tesla Model S 2019. Not pushy in any way. Flew down from Scotland and offered to pick me up as train strikes were on. Definitely recommend, fantastic experience buying from these folks!

31 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

welcoming atmosphere puts me at ease

It was a welcoming atmosphere that put me at ease. Considering my little experience, this casual and friendly representative was just what I needed.
Great service as well, as I received tea and biscuits.

25 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

REFUND customers their REFUNDABLE DEPOSITS without drama!

Powerlease has clearly stated that the £199 deposit to "reserve" a car is fully refundable.

A deposit was left on 12th May, I then viewed the car (RGZ5798) on 13th and decided against purchasing it. Wrote to Powerlease on day itself (13th) and informed them of my wish to be refunded. Followed up with a phone call on 15th and another several days later.

It's the 25th today and still no refund. Called them again and apparently, Powerlease now has "no" record of the above.

This is MUPPETRY.

Please adhere to and follow through with your own policies as made known to prospective customers. This is the absolute minimum one would expect.

Update: Passing the buck onto Stripe doesn't excuse this. This was NOT made clear at the point at which a deposit was made. Other establishments do better. You can too. Use a different system etc. Don't excuse yourselves.

15 mai 2023
Avis spontané
Logo de Powerlease

Réponse de Powerlease

It is very disappointing to be reading your review, considering that your deposit has been refunded and the process was explained. The online deposit is done through a system called Stripe and not directly through us. When a refunded is requested it can up to 14 days to process.

Noté 5 sur 5 étoiles

The Powelease team

Katie, Brandon and Tom couldn't have been more helpful. Good service and excellent knowledge throughout the whole purchase.

25 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Great price

Great price, great service from the team. Katie, Brandon, Tom, and Laura were all lovely and made this a very easy transaction.

25 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

First class in every way

I would highly recommend Powerlease nothing is too much trouble. brilliant communication, very patient guys , I found them to be extremely friendly, helpful, approachable, and professional. I cannot list any fault, overall, this is a 5* service that go the extra mile and above
special thank you to Laura and Katie were exceptionally helpful, professional, friendly and communicative with all aspects of the car purchase
Very pleased with the service I received
Thank you

24 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Quality

Quick, efficient and friendly service. Great car at a good price, thank you to Laura and Katie for making it seamless.

24 mai 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

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