Great service from Stephen - fast responses and knows his stuff. Transfer to Premitel from BT was really quick and easy, with Stephen setting up the line remotely on our existing kit. Everything ha... Voir plus
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Very efficient operation. Got our landline onto VOIP and kept us well informed at each stage of the process. The cost of the service is very reasonable compared to BT/EE etc and there are lots of usef... Voir plus
Fantastic service All UK calls covered with their very reasonable monthly fee Detailed call listing each month. Retained our Seniors analog phones and number. Went beyond the duty call to assist when... Voir plus
Anyone thinking of leaving BT should really consider Premitel for their VOIP services. Following the loss of our line due to slamming and BT leaving our business with no services, we had no option but... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Premitel is a VoIP phone service provider based in East Lothian, Scotland and serving the whole of the UK. The Premitel VoIP Phone Service is a high-quality, low-cost replacement for analogue and ISDN phone lines and systems before the December 2025 switch-off. Unlike most other VoIP services, the Premitel VoIP Phone Service is charged per line, rather than per-user. This makes it a very cost-effective solution for both home and business users. You can keep your existing phone number(s) with Premitel carrying out all the admin to ensure a smooth migration from your existing phone service. There is no contract for the Premitel VoIP Phone Service. Your commitment is to the end of the current billing month.
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4,9
Excellent
251 avis
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Excellent service
Excellent service. Transferred my landline with no issues, and it's now available via an app on my phone.
2 février 2026
Quality service
Quality service. Really easy to switch. Stephen has been really helpful in setting it up and informing me of progress. Really happy.
8 décembre 2025
Avis spontané
Excellent upgrade from BT copper phone/wi-fi
Very helpful staff and an excellent way to get rid of an expensive, very slow BT phone/wi-fi service in a remote rural area that was unlikely to be upgraded from copper in the foreseeable future. Moved to Premitel on our mobile phones coupled with Starlink wi-fi. All very easy to instal and use!
2 janvier 2026
Expert support from start to finish
I recently changed all my phones over to VoIP and the service was outstanding from start to finish. Everything was chosen and set up around my business needs, and I was given so much help and backup whenever I needed it. It made the whole process incredibly easy, and I’m so glad I chose Premitel
2 janvier 2026
Great to deal with - Very helpful and accessible staff
A great company to work with. Were more than happy, and able to answer my many questions (some quite technical).Their service works perfectly with no issues. Glad I moved to them.
EXCELLENT VALUE FOR MONEY
21 novembre 2025
Efficient cost effective service.
2 janvier 2026
What more can you ask for?
Personal service and great prices what more can you ask for?
2 janvier 2026
Friendly company with easy to use voip service
Great helpful and responsive company. You don't need to mess around with firewall settings to get the voip service working, unlike other companies i have used. Great value as well.
2 janvier 2026
Excellent
Great company to deal with. Did exactly what they said and when they said from day one..
Very easy to set up and then it just takes care of it self for very little outlay per month.. highly recommended.
2 janvier 2026
Excellent service and communication
Excellent service and communication throughout the evaluation and setup.
2 janvier 2026
The advice and patience of a member of…
The advice and patience of a member of your staff in providing me with the advice and info I needed in acquiring a new way of telephony, for me anyway
2 décembre 2025
Setting up old phone with new service. The phone service had a few technical…
The phone service had a few technical issues in the first few days which were related to using my old analogue handset with an adaptor. Some written instructions would have helped with this. However all has been running smoothly since. I also appreciate knowing when calls are received on my old terrestrial number as they route to my mobile simultaneously
2 décembre 2025
as advertised.....
App now more stable and connectivity is constant. Great way to save money by cancelling your landline connection yet keeping your number.
2 décembre 2025
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