ProCook - Bath Avis 

941
TrustScore 5 sur 5

4,9

4-5 Quiet Street, BA1 2JS BATH, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there ab... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really helpful staff and quality products. The advice and product knowledge of the member of staff who assisted me (a young woman) was excellent and very useful. Many thanks

Noté 5 sur 5 étoiles

I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional... Voir plus

Noté 5 sur 5 étoiles

I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasa... Voir plus


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • 4-5 Quiet Street, BA1 2JS, BATH, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

941 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(941)

26 324 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly, helpful staff

The staff in the Pro cook shop in Bath are very friendly and helpful. The quality of pro cook products are excellent

5 juillet 2026
Logo de ProCook - Bath

Réponse de ProCook - Bath

We're so pleased you found our team friendly and helpful, and that you appreciate the excellent quality of our products! Thank you for your kind words.

Noté 5 sur 5 étoiles

Shop assistant really helpful

Shop assistant really helpful, knowledgeable and friendly

30 juin 2026
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Réponse de ProCook - Bath

We're so glad you found our shop assistant helpful, knowledgeable, and friendly. We truly appreciate your kind feedback!

Noté 5 sur 5 étoiles

Very attentive and polite staff.

Very attentive and polite staff.

29 juin 2026
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Réponse de ProCook - Bath

We are so pleased to hear that you had such a positive experience with our team. Your kind words mean a lot to us!

Noté 5 sur 5 étoiles

Great service and products

I’ve been to two pro cook stores as I’m setting up a new home.
Both times I had excellent service and advice from both staff members .

3 juillet 2026
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Réponse de ProCook - Bath

We're so pleased to hear you received excellent service and advice from our staff at both stores while setting up your new home. We appreciate your kind words!

Noté 5 sur 5 étoiles

Ceramic milk pan

I was looking for a milk pan without Teflon coating. Cooks had one with ceramic coating. Also stylish and reasonably priced.

2 juillet 2026
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Réponse de ProCook - Bath

We're so happy you found the perfect ceramic-coated milk pan with us! We appreciate your kind words about its style and value.

Noté 5 sur 5 étoiles

Staff very good

28 juin 2026
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Réponse de ProCook - Bath

We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.

Noté 5 sur 5 étoiles

Helpful and informative staff

Helpful and informative staff

1 juillet 2026
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Réponse de ProCook - Bath

We are so glad to hear that our staff was helpful and informative during your visit. We truly appreciate your kind words!

Noté 5 sur 5 étoiles

Very good customer service.

Very good customer service.

27 juin 2026
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Réponse de ProCook - Bath

We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was excellent and met your expectations!

Noté 5 sur 5 étoiles

This is my 3rd time in two months doing…

This is my 3rd time in two months doing shopping at Pro cook store in Bath. And the quality and the staff they always make me wanna come more❤️

30 juin 2026
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Réponse de ProCook - Bath

We are so happy to hear about your positive experiences with us! It's wonderful to know that our quality and staff keep you coming back. We truly appreciate your continued support!

Noté 4 sur 5 étoiles

Communication with Bath shop was slow…

Communication with Bath shop was slow and hard work 😓
Staff could be more personable and friendly please.
Got there in the end!
Item itself is very good quality.

23 juin 2026
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Réponse de ProCook - Bath

We're sorry to hear about the communication difficulties and appreciate your feedback on our staff. We are addressing these points to improve. We're glad you like the item's quality!

Noté 5 sur 5 étoiles

Caste iron griddle

Beautifully displayed items ..my purchase was very reasonable for a cute, oval caste iron griddle with an Acacia wood holder ...£18!!!

20 juin 2026
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Réponse de ProCook - Bath

We're so glad you found our items beautifully displayed and are happy with your griddle and its great value! Thank you for your kind words.

Noté 5 sur 5 étoiles

Very helpful staff and good quality…

Very helpful staff and good quality products at a reasonable price

13 juin 2026
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Réponse de ProCook - Bath

We're so glad you enjoyed our products, prices, and found our staff helpful! Thank you.

Noté 5 sur 5 étoiles

Friendly and knowledgeable staff

Friendly and knowledgeable staff. Efficient delivery to our home

8 juin 2026
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Réponse de ProCook - Bath

We're so glad our staff was friendly and knowledgeable. We appreciate your kind words!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service.
Listened to our query carefully and provided very knowledgeable, expert advice about the options available - resulting in a very satisfied customer!

11 juin 2026
Noté 5 sur 5 étoiles

Very helpfull

Very helpfull, knowledgeable and kind with a smile face.

11 juin 2026
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Réponse de ProCook - Bath

We're glad our team was helpful, knowledgeable, and kind with a smile.

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