High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there ab... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement4-5 Quiet Street, BA1 2JS BATH, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional... Voir plus
Really helpful staff and quality products. The advice and product knowledge of the member of staff who assisted me (a young woman) was excellent and very useful. Many thanks
I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasa... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
4-5 Quiet Street, BA1 2JS, BATH, Royaume-Uni
4,9
Excellent
942 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
Excellent service. So knowledgeable and friendly. I like the quality of products and design.
9 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
They were helpful
They were helpful. They had a great selection of products and very friendly.
3 juin 2026
Réponse de ProCook - Bath
We're so glad you found our team helpful and friendly! We appreciate your kind words about our selection.
The staff member directed me to where…
The staff member directed me to where the particular product was and explained about something.
The teapot is exactly what I wanted.
6 juin 2026
Because as a stick user in a shop with…
Because as a stick user in a shop with two floors the assistant went to check out the item I was looking for and relieved me of the trouble and pain of climbing the stairs. Much appreciated.
5 juin 2026
Very helpful staff member
31 mai 2026
Nigel was very helpful and had great…
Nigel was very helpful and had great product knowledge, very happy with the pan set I bought, excellent product considering the very reasonable price.
4 juin 2026
The stainless steel roasting rack that…
The stainless steel roasting rack that I purchased is well made and just what I need.
3 juin 2026
Good Service
The chaps who dealt with us were welcoming, friendly and knowledgeable. They were efficient, knew their stock and gave good advice.
28 mai 2026
Réponse de ProCook - Bath
We're so pleased our team was welcoming, friendly, and knowledgeable, providing great advice. Thank you for your wonderful feedback!
Réponse de ProCook - Bath
We are so glad our team was efficient, knowledgeable, and helpful.
Réponse de ProCook - Bath
We're glad our team member was friendly and helpful.
Réponse de ProCook - Bath
We're glad our team provided good knowledge and advice!
Staff in the store were very helpful…
Staff in the store were very helpful and efficient. I found what I was looking for very quickly.
29 mai 2026
Réponse de ProCook - Bath
We're so glad our team was helpful and efficient, helping you find what you needed quickly. Thank you for your kind words!
Grate range of products and the staff…
Grate range of products and the staff where very welcoming and friendly
29 mai 2026
Réponse de ProCook - Bath
We're so glad you enjoyed our product range and found our staff welcoming and friendly! Thank you.
Réponse de ProCook - Bath
We are glad you enjoyed our products and staff!
Helpful customer assistant .excellent…
Helpful customer assistant .excellent product knowledge
28 mai 2026
Réponse de ProCook - Bath
We're so glad our assistant was helpful and knowledgeable! Thank you for your kind words.
I love Pro Cook Bath because I get…
I love Pro Cook Bath because I get helpful and honest advice if required. Staff are friendly and welcoming. It's a lovely store to visit and I've been very happy with my purchases. Thank you.
20 mai 2026
Réponse de ProCook - Bath
We're so pleased you enjoy visiting our store and appreciate the helpful, honest advice from our friendly staff. We're glad you've been happy with your purchases!
Réponse de ProCook - Bath
We are so pleased you enjoyed our shop and customer service. Thank you for your kind words.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.