We first went to your shop at Castlepoint 3-4 months ago interested in new saucepans and had a in depth conversation about them.The assistant obviously new her job and answered all our questions with... Voir plus
Établissement
Changer d'établissementCastle Lane West, West Mall, BH8 9UY Bournemouth, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We came into the store at Castlepoint (07-04-2026, around 5pm) to buy a set of kitchen knives to replace ours (after more than 20 years). We were immediately impressed by the friendliness and knowledg... Voir plus
Such a great place to shop. Environment so enticing, staff helpful but not intrusive so feel happy to browse without being pressured into buying. Beautiful goods displayed and all at a reasonable pric... Voir plus
Yes the young lady took time to explan the differences between the saucepans sets as I was looking for light set to use plus other pieces that I can build on my set.Sorted out the delivery for me aswe... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Castle Lane West, West Mall, BH8 9UY, Bournemouth, Royaume-Uni
- 01202 155674
4,9
Excellent
676 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Choosing saucepans
The staff spent a lot of time explaining the product to me. I ended up buying a totally different set of saucepans that I went in to buy and I’m over the moon with them.
2 août 2026
Réponse de ProCook - Bournemouth
We are so pleased to hear our team provided such helpful assistance, leading you to a saucepan set you absolutely love. We appreciate you sharing your wonderful experience with us!
Pleasant staff
Pleasant staff, the item I needed was available. I have shopped at ProCook before so happy enough.
27 juillet 2026
Réponse de ProCook - Bournemouth
We're so glad to hear that you found our staff pleasant and that the item you needed was available. We appreciate your continued custom and positive feedback!
Shop was pleasant to look around
Shop was pleasant to look around. Assistant was friendly without being intrusive and I was lucky to find they had 20% if the item I went in for.
24 juillet 2026
I knew what I wanted
I knew what I wanted, gathered the items and went to till, member of staff promptly actioned the sale, she was polite and efficient
Thank you
22 juillet 2026
Good service with helpful advice.
21 juillet 2026
Good product.
22 juillet 2026
Staff made me feel welcome helpful and…
Staff made me feel welcome helpful and not jumping on me many thanks
21 juillet 2026
Shoppers Delight.
We first went to your shop at Castlepoint 3-4 months ago interested in new saucepans and had a in depth conversation about them.The assistant obviously new her job and answered all our questions with confidence, we didn't realise they varied so much.we decided to go back to purchase said pans based on recommendations from the assistant, it's so rare to be able to talk directly with someone who knows her business inside and out .We would not hesitate to use precooked again in the future, Keep up the good work.
16 juillet 2026
Like the glasses very much and good…
Like the glasses very much and good value for money.
12 juillet 2026
Well presented store and very helpful…
Well presented store and very helpful staff. Found the crockery that I wanted and am very pleased with purchase
13 juillet 2026
Such a great place to shop
Such a great place to shop. Environment so enticing, staff helpful but not intrusive so feel happy to browse without being pressured into buying. Beautiful goods displayed and all at a reasonable price.
13 juillet 2026
Great help from assistant
Great help from assistant. Helped us to select the best product for us.
6 juillet 2026
The staff greeted us we walked in
The staff greeted us we walked in. They asked if we needed help. They were vey helpful and very polite. It was nice being in the shop and being able to browse.
9 juillet 2026
Received great customer service fron…
Received great customer service fron your sales person
4 juillet 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.