I spoke to Bart and he was very understanding about my problem with my coffee machine and gave clear precise options for me to take The service he gave was excellent and even said to me that he wi... Voir plus
Établissement
Changer d'établissementCastle Lane West, West Mall, BH8 9UY Bournemouth, GB
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Alway look in the shop Alway buy something! Simply because it is :- Good quality Well displayed Reasonably priced With lovely polite, knowledgeable staff Thank you
L'entreprise a répondu
We first went to your shop at Castlepoint 3-4 months ago interested in new saucepans and had a in depth conversation about them.The assistant obviously new her job and answered all our questions with... Voir plus
Love visiting the castlepoint shop . Everyone is always helpful and polite . Clean and tidy easy to move around and find what you are looking for
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Castle Lane West, West Mall, BH8 9UY, Bournemouth, Royaume-Uni
- 01202 155674
4,9
Excellent
681 avis
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Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
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ease of shop and helpful staff
ease of shop and helpful staff. think the young lady who served us was new as she was training on till with another collegue supporting , both very good .
13 mars 2026
Réponse de ProCook - Bournemouth
We appreciate you noting our easy shopping and helpful staff! We're so happy to hear that the team members assisting you were very good. Thanks for the great feedback!
Excellent service and products
Excellent service and products. Very easy and smooth shopping experience. Helpful staff and they sell items that can be hard to find. Reasonable prices, good quality and most things come with a guarantee.
16 mars 2026
Lovely shop and helpful staff
12 mars 2026
An interesting Cook shop
The Pro Cook shop was extremely well stocked and the staff were friendly and helpful.
11 mars 2026
Very knowledgeable and helpful advice
The staff were very helpful in advising me which product to buy.
12 mars 2026
Customer service was excellent.
1 mars 2026
Products exactly what I was looking for…
Products exactly what I was looking for and good service
Would be a lot better if less Products were made in China
11 mars 2026
Store nicely set out
Store nicely set out, products competitively priced, something for all price ranges. Staff very helpful and knowledgeable but no hard sale. Left to have a think about what we wanted to.putchase
7 mars 2026
The assistant was helpful
The assistant was helpful, guided me to the appropriate items and then moved away giving me time to consider a possible purchase.
The store is well set out and very inviting.
7 mars 2026
Réponse de ProCook - Bournemouth
We're happy to hear that the assistant was helpful and gave you space to consider your purchase. We appreciate your feedback on our store's inviting layout.
Extremely helpful service
28 février 2026
Réponse de ProCook - Bournemouth
We appreciate your kind words! We are so glad our staff could be of assistance to you; thank you for your feedback.
Excellent service
Polite, friendly and knowledgeable staff in a shop selling wonderful goods
4 mars 2026
Réponse de ProCook - Bournemouth
We appreciate you taking the time to leave us this great review! We're so happy you found our staff polite, friendly, and knowledgeable.
Perfect shopping experience!
Perfect shopping experience!
Staff were extremely helpful and knowledgeable when called upon, and smiling…
Great store, excellent products, and lovely staff..
3 mars 2026
Réponse de ProCook - Bournemouth
We're happy to hear you had a perfect shopping experience! It's great to know our helpful and knowledgeable staff, excellent products, and lovely store made your visit special.
Réponse de ProCook - Bournemouth
We appreciate your positive feedback regarding our quality stock, polite service, and helpful staff; we are so happy you were pleased!
Lovely adviser and store
Lovely adviser, no trying to sell me products I don't need. Clean and organised store. I love ProCook products even if they are a little more expensive.
2 mars 2026
Réponse de ProCook - Bournemouth
We're happy to hear you had a great experience with our advisor and appreciated the clean, organized store. Thank you for your positive feedback on our products!
Lovely shop
Lovely shop. Only purchased a couple of small but much needed items. Lady serving was extremely friendly and helpful.
23 février 2026
Réponse de ProCook - Bournemouth
We're delighted you found our shop lovely! We're happy to hear the service was friendly and helpful, even for small purchases. Thank you for your positive feedback!
Great Staff
As always, the staff were fantastic, helping me find exactly what I needed.
28 février 2026
Réponse de ProCook - Bournemouth
We appreciate you taking the time to leave us this great review! We are so happy to hear that our staff helped you find what you needed.
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