Very friendly young man served us , helped us choose the right cutlery, would definitely go back for more cookware ,
Établissement
Changer d'établissementUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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Lisez les avis des autres
Called in to look at electric salt and pepper grinders. Plenty of offers and discounts .... a good selection to choose from. Philip offered his assistance and gave us advice on the different styles a... Voir plus
L'entreprise a répondu
We visited the Dalton Park shop and were really impressed with the range and quality of cook and kitchen items. I was interested in purchasing a good quality Cooks Knife that had a full range, so that... Voir plus
Lots of choice. Good quality. Most products were perfect, scales, salt and pepper grinder, glass oven casserole dish, cutlery. Unfortunately small frying pan ( ideal size for a fried or poached eg... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, Royaume-Uni
4,9
Excellent
902 avis
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Réponse de ProCook - Dalton Park
We appreciate you letting us know our staff was friendly, attentive, and knowledgeable; it means a lot to our team.
Réponse de ProCook - Dalton Park
We are so glad you enjoyed our service!
Friendly staff and very helpful
6 mai 2026
Réponse de ProCook - Dalton Park
We appreciate your kind words about our staff.
Exceptional customer service
Exceptional customer service, great range of goods of excellent quality.
4 mai 2026
Réponse de ProCook - Dalton Park
We're so pleased you found our customer service exceptional and our goods of excellent quality! Thank you for your kind words.
Good baught
The young lady was very helpful left me to walk around. Asked if I needed help i said yes she was very happy to help it was lovely to speak to someone and not a bloody self service till
29 avril 2026
I found what I had been looking months…
I found what I had been looking months for. Young lady serving was polite and friendly.
28 avril 2026
Réponse de ProCook - Dalton Park
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you were looking for and liked our staff.
Good informative customer service and…
Good informative customer service and good offer on knives and a block.
27 avril 2026
Réponse de ProCook - Dalton Park
We appreciate you sharing your feedback! We're so happy to hear that you found our customer service informative and liked our knife and block offer.
Réponse de ProCook - Dalton Park
We appreciate you letting us know our staff was helpful and that you had excellent service; it means a lot to our team.
Great in store exoerience
The staff member was extremely helpful, approachable and knowledgeable. This made for an effective shopping experience.
26 avril 2026
Knowledgeable and helpful staff 🤩
23 avril 2026
Réponse de ProCook - Dalton Park
We appreciate you letting us know our staff was helpful and knowledgeable; it means a lot to our team that you had a positive experience.
Great customer support both in store…
Great customer support both in store and from
Customer services when needing a replacement. Quick and efficient.
8 avril 2026
Réponse de ProCook - Dalton Park
We appreciate you taking the time to share your feedback! We're happy to hear that you received great customer support and quick, efficient service.
Very nice shop with very helpful staff member
Very nice shop with an abundance of choices. Salesman was particularly informative explaining how to store and maintain the item I had purchased (which was an expensive wood chopping block). Very satisfied and would purchase there again.
17 avril 2026
Réponse de ProCook - Dalton Park
We're delighted you found our shop nice with an abundance of choices. It's great to know the salesperson was informative explaining how to maintain your wood chopping block. We appreciate your satisfaction and hope to see you again.
Réponse de ProCook - Dalton Park
We appreciate you letting us know our staff was nice; it means a lot to our team that everything went well.
Very helpful staff
20 avril 2026
Réponse de ProCook - Dalton Park
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Réponse de ProCook - Dalton Park
We appreciate you letting us know that our staff was helpful, and you found the products you wanted!
Staff very helpful explaining about the…
Staff very helpful explaining about the products and what was on sale.
They packed my products in a bag and put them in the back so I could do more shopping.
Also got some good advice to dispose of kitchen knives
18 avril 2026
Friendly and efficient service
Friendly and efficient service. No ‘hard selling’ and well laid-out store.
18 avril 2026
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