ProCook - Ditchling Avis 

415
TrustScore 5 sur 5

4,9

Notcutts Garden Pride, Common Lane, BN6 8TN Ditchling, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went to buy a knife sharpener for my contour pro X50 knives and spoke to a lovely lady who gave me some excellent advice and even went to the trouble of getting a knife out and show me how to sharpen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just bought a knife sharpener to add to my knife set which I bought a couple of weeks ago at the ProCook shop Ditchling, again staff were absolutely brilliant and helpful ,plus I would recommend a... Voir plus

Noté 5 sur 5 étoiles

Concession was not near us so I telephoned in advance describing what I wanted, ( having researched on the web site first). Having confirmed item was in stock with staff, we drove to purchase it. On... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The sales assistant was so friendly, knowledgeable and helpful. She really was excellent. We bought far more than we went in for because of her brilliant customer service. We are really happy with our... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • Notcutts Garden Pride, Common Lane, BN6 8TN, Ditchling, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

415 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(415)

26 245 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Expert Advice

As, always, really good attention and service.

21 mai 2025
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Réponse de ProCook - Ditchling

We appreciate your kind words! We're so glad to hear you consistently receive good attention and service from our team.

Noté 5 sur 5 étoiles

Pleasant to shop

All employees very friendly and helpful. Much nicer to shop in the UK than back in our country where things are done in a rush !! 👍 to all !

16 mai 2025
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Réponse de ProCook - Ditchling

We appreciate your kind words! We're happy to hear that you found our employees friendly and helpful. We aim to provide a pleasant shopping experience for everyone.

Noté 5 sur 5 étoiles

My go-to for everything

Friendly staff, quick to respond and help. ProCook is my go-to for everything Kitchen. Top quality products at a reasonable price.

17 mai 2025
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Réponse de ProCook - Ditchling

We're happy to hear that our staff was helpful and quick to respond. We're pleased to be your go-to for kitchenware. We aim to provide top-quality products at reasonable prices. Thank you for your review!

Noté 5 sur 5 étoiles

Lovely shop!

Great shop has plenty of choice and the staff are friendly and helpful,will be back!

11 mai 2025
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Réponse de ProCook - Ditchling

Thank you for your kind review! We are thrilled to hear that you enjoyed our selection and found our staff helpful. We strive to provide a positive and enjoyable shopping experience for all our customers, and we appreciate you taking the time to share your feedback. We look forward to welcoming you back soon!

Noté 5 sur 5 étoiles

They are helpfull and nice

Staff are nice

12 mai 2025
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Réponse de ProCook - Ditchling

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

Sarah was so helpful checking the…

Sarah was so helpful checking the stockroom for extra stock for us.

4 mai 2025
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Réponse de ProCook - Ditchling

We're so glad to hear that Sarah was able to assist you. We appreciate your kind words and are happy to know that our team is providing excellent customer service.

Noté 5 sur 5 étoiles
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Réponse de ProCook - Ditchling

Thank you for your kind words! We're so happy to hear that you found our staff nice and helpful. We strive to provide excellent customer service and appreciate your feedback.

Noté 5 sur 5 étoiles

Fantastic service

I bought a full set of crockery and cutlery. We had loads of great advice and assistance from Donna. I .am extremely happy with my purchases.

19 avril 2025
Avis spontané
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Réponse de ProCook - Ditchling

We're thrilled to hear about your positive experience! It's wonderful that Donna was able to provide you with such helpful advice and assistance. We're so glad you're happy with your purchases and hope you enjoy them for many years to come.

Noté 5 sur 5 étoiles

Visiting ProCook.…

Friendly approach from staff and the recognition as regular customers.

14 avril 2025
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Réponse de ProCook - Ditchling

Thank you for your kind review! We're thrilled to hear that you appreciate our staff's friendly approach and that you feel recognized as a valued customer. We strive to create a welcoming and personalized experience for all our patrons.

Noté 5 sur 5 étoiles

Went in for a salt and pepper shaker…

Went in for a salt and pepper shaker and what I wanted was an offer so very delighted

9 avril 2025
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Réponse de ProCook - Ditchling

We're thrilled to hear you were delighted with your purchase! It's wonderful to know that you found what you were looking for and had a positive experience.

Noté 5 sur 5 étoiles

Very lovely & helpful ladies … good…

Very lovely & helpful ladies … good selection and a great deal on so I’m a very happy customer

13 avril 2025
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Réponse de ProCook - Ditchling

Thank you for your kind review! We are so happy to hear that you enjoyed our selection and found a great deal. We strive to provide our customers with a positive and enjoyable shopping experience, and we appreciate you taking the time to share your feedback. We are delighted that you are a happy customer.

Noté 5 sur 5 étoiles

Very helpful staff

12 avril 2025
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Réponse de ProCook - Ditchling

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

Staff

The staff we met were very helpful. We enjoyed our day there.

4 avril 2025
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Réponse de ProCook - Ditchling

Thank you for your kind review! We're delighted to hear that you found our staff helpful and enjoyed your time with us. We strive to provide excellent customer service and appreciate your feedback.

Noté 5 sur 5 étoiles
Logo de ProCook - Ditchling

Réponse de ProCook - Ditchling

Thank you for your kind words! We're so happy to hear that you found our staff helpful and friendly. We strive to provide excellent customer service and appreciate your feedback.

Noté 5 sur 5 étoiles

Very knowledgeable and helpful

Very knowledgeable and helpful

5 avril 2025
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Réponse de ProCook - Ditchling

We appreciate your kind words. We strive to provide our customers with the best possible service and are glad to hear that you found our team knowledgeable and helpful.

Noté 4 sur 5 étoiles

Damascus kantori knife

Damascus kantori knife. Decent knife, good service in ditchling garden centre. Only thing is tab expensive.

30 mars 2025
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Réponse de ProCook - Ditchling

We appreciate your feedback and are glad you enjoyed the Damascus kantori knife and the service at our Ditchling Garden Centre. We understand that price is a consideration for many customers, and we strive to offer a range of options to suit different budgets. Thank you for sharing your thoughts.

Noté 5 sur 5 étoiles

The assistant was very helpful

The assistant was very helpful and we are. Very pleased with the cutlery we bought

1 avril 2025
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Réponse de ProCook - Ditchling

We are thrilled to hear that you had a positive experience with our assistant and that you are pleased with your cutlery purchase. We strive to provide excellent customer service and high-quality products. Thank you for your kind words and for choosing our store.

Noté 5 sur 5 étoiles

A good range of kitchenware

A good range of kitchenware, clear store layout, friendly helpful staff.

1 avril 2025
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Réponse de ProCook - Ditchling

Thank you for your kind review! We're delighted to hear that you enjoyed our kitchenware selection, store layout, and staff. We appreciate your feedback and strive to provide a welcoming and supportive environment for all our customers.

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