Brilliant customer service from a chap whose name has left my memory bank. That happens at my age! He was tall, dark and handsome with a beard. Anyhow I came in with my husband looking for cutlery a... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB
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Lisez les avis des autres
Very helpful staff in the Procook shop in Epsom helped me find what I was looking for. The frying pan we bought a couple of years ago is still as good as new even after my son’s best cooking efforts... Voir plus
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Although I was not spending a fortune just a minimal amount everything that I wanted was their old people like some things in plastic as they are not heavy Found perfect inexpensive ones. Fantast... Voir plus
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Pro Cook is a lovely shop and the staff are always friendly helpful and efficient. I went to buy egg cups for a gift and gave 4 stars as they only did them in one colour but still very pleased with m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, Royaume-Uni
4,8
Excellent
417 avis
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Really helpful guy Meshra I think
Really helpful guy Meshra I think. Excellent service and recommendation.
6 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de ProCook - Epsom
We're so glad you enjoyed our clear pricing, quality, and displays! We appreciate your kind words.
Having been a regular at Lakeland for a…
Having been a regular at Lakeland for a decade and needing a new chopping board the array of quality products on offer and the nice environment on the shop allowed for a sensible selection to be made and browsing. Lovely shop, nice staff and very reasonably priced. Will go back 100%
25 mai 2026
Réponse de ProCook - Epsom
We are so happy to hear you had such a positive experience finding a new chopping board! We truly appreciate your decade of loyalty and kind words about our staff and selection. We look forward to welcoming you back again soon.
Réponse de ProCook - Epsom
We're delighted you enjoyed our service and products!
very friendly and helpfull staff
very friendly and helpfull staff, excellent cariety of goods, excellent quality and prices.
24 mai 2026
Réponse de ProCook - Epsom
We're so happy you enjoyed our variety of goods, quality, and prices. We appreciate your kind words about our staff!
Réponse de ProCook - Epsom
We appreciate your kind words.
Réponse de ProCook - Epsom
We appreciate your kind words about our team.
Réponse de ProCook - Epsom
We're glad our team was knowledgeable and helpful.
I needed a frying pan for a very…
I needed a frying pan for a very specific purpose and the assistant showed me lots that might suit. He took them out of any packaging so that I could judge the cooking area better, and told me which would suit induction hobs, how best to use them and care for them. I didn’t have time to browse for anything else, but will definitely go back.
6 mai 2026
Réponse de ProCook - Epsom
We're happy to hear that the assistant was helpful in finding the right frying pan for your needs. We appreciate your feedback regarding the assistance you received and look forward to your return visit.
Cuts like butter.
The first cut did very well with this knife. It felt beautifully sharp & professional. Watch your hands. 5*.
8 mai 2026
Réponse de ProCook - Epsom
We're so glad you found our knife to be beautifully sharp and professional! Thank you for your wonderful feedback.
Réponse de ProCook - Epsom
We are so pleased you found our retail assistant helpful and liked our products!
Réponse de ProCook - Epsom
We appreciate you sharing that our team was helpful and knowledgeable.
Réponse de ProCook - Epsom
We appreciate your positive feedback!
Pleasant and informed staff.
Pleasant and informed staff.
A fabulous well presented shop which was easy to navigate.
Excellent products.
4 mai 2026
Réponse de ProCook - Epsom
We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our staff, shop, and products.
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