We wanted to replace an old ceramic coated knives and add different sized one. They last for years, are extremely good, come with their own safety sheaths and are remarkably good value. Even the kit... Voir plus
Établissement
Changer d'établissementUnit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH Gloucester, GB
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I visited your store in Gloucester docks for the first time and I was extremely impressed by the colleague that served me. She was helpful informative and helped me choose the products that I needed.... Voir plus
L'entreprise a répondu
The assistant let me try a demo knife before I purchased one, this was held as I would have got the wrong knife for my needs
I told member of staff I was looking for cookie cutters took me directly to them. I said I was looking for other shapes suggested I looked on the clearance section and directed me there.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH, Gloucester, Royaume-Uni
4,8
Excellent
889 avis
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Les gens ont aussi consulté
Réponse de ProCook - Gloucester
We appreciate you letting us know about our excellent service and good product; it means a lot that you are pleased.
Best shop for pans and kitchen…
Best shop for pans and kitchen equipment. Everything good quality
20 février 2026
Réponse de ProCook - Gloucester
We appreciate you sharing your thoughts! We're so happy to hear that you find our shop the best for quality pans and kitchen equipment.
Réponse de ProCook - Gloucester
We appreciate you letting us know our staff was informative and friendly; it means a lot to our team.
never recived the item and have been…
never recived the item and have been told it has been lost by your deliverly choice EVRI who are the worst delivery company
4 février 2026
Réponse de ProCook - Gloucester
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Friendly customer service
Friendly customer service. Good value for money. Great range of stock.
16 février 2026
Réponse de ProCook - Gloucester
We appreciate you taking the time to leave us this great review! We're so glad you found our service friendly, our stock great, and our prices good.
Well organised shopping displays and…
Well organised shopping displays and spacing.
Great staff, they felt like friends.
11 février 2026
Réponse de ProCook - Gloucester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our displays, spacing, and staff.
The sales assistant Debbie was friendly…
The sales assistant Debbie was friendly and very helpful
11 février 2026
Réponse de ProCook - Gloucester
We appreciate you taking the time to leave us this great review! We are so happy to hear that our sales assistant was friendly and helpful.
Staff were friendly and helpful
11 février 2026
Staff pleasant & knowledgeable
Staff pleasant & knowledgeable. Gave guidance without pushing. Range of choice was excellent
10 février 2026
Lovely service
I wanted a Nakiri knife the assistant in the quays store was fab and went through all my options and we had a good natter... only thing was the cover I was sold was a bit large
3 février 2026
Very friendly and helpful service
Very friendly and helpful service. Excellent products and reasonable prices.
8 février 2026
Customer Service
Leighton was brilliant helping me choose and nothing was too much trouble.Thank you
4 février 2026
Helpful and friendly staff.
The lady who served me was very polite and friendly and gave advice without being condescending.
The shop is a nice size too. BIg enough to show a wide selection of products without being cavenous
30 janvier 2026
Helpful staff
Helpful staff, who support me with picking the correct tool within my budget range and provided information about the best way to care for it.
18 janvier 2026
ProCook Professional Granite Casserole Pot
A simple purchase of a replacement casserole pot. We have good experience of the ProCook Professional Granite range and had no hesitation in getting the this one.
3 février 2026
Exchange
I bought a set of saucepan in August, one of the pan size was not fitting for my hob So I exchanged it. The customer service was excellent.
2 février 2026
Réponse de ProCook - Gloucester
We appreciate your positive feedback regarding the good advice you received in our store; we are so happy you found it helpful!
Really inviting store to browse and…
Really inviting store to browse and staff were incredibly friendly. Great choice and quality.
1 février 2026
Réponse de ProCook - Gloucester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our store inviting and our staff friendly.
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