Every time I go into the shop the staff are exceptionally helpful and knowledgable about the products. I recently bought three new Pro Elite Tri-Ply Frying Pan Set and Professional knife and block all... Voir plus
Établissement
Changer d'établissementUnit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP Kingston Upon Thames, GB
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Lisez les avis des autres
Best products and very trustworthy. use their services if anything goes wrong with your product and they won’t disappoint you on their warranty and guarantee claims. I’m their forever customer and wil... Voir plus
L'entreprise a répondu
A good selection of cookware at reasonable prices. Very helpful staff who checked if I needed assistance then left me to browse until I was ready to complete my purchase. Very happy with my purchase o... Voir plus
L'entreprise a répondu
The sales person who served me was extremely friendly and welcoming. She offered her help and was quick to show me just the set of pans I was hoping to find. She explained the product’s benefits and m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP, Kingston Upon Thames, Royaume-Uni
4,8
Excellent
844 avis
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Another great experience from the…
Another great experience from the Kingston crew! Thank you 👍🏼
13 mai 2026
Réponse de ProCook - Kingston
We are so happy you had another great experience! We appreciate your kind words.
Réponse de ProCook - Kingston
We appreciate you sharing that our staff was attentive, respectful, and efficient.
Réponse de ProCook - Kingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The service was excellent
The service was excellent! I went to the shop at the Bentall Centre, and the sales assistant picked out the colours I wanted and was super friendly.
10 mai 2026
Réponse de ProCook - Kingston
We're so happy to hear that you received excellent service at our Bentall Centre shop and that our sales assistant was friendly and helpful!
Excellent helpful staff
Excellent helpful staff, got exactly the items I wanted at an incredible price and I am so pleased with the quality
4 mai 2026
Réponse de ProCook - Kingston
We appreciate you sharing your experience! We're so happy you found our staff helpful and got exactly what you wanted at a great price.
Réponse de ProCook - Kingston
We are so glad you found our salad spinner to be a great value!
Réponse de ProCook - Kingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Réponse de ProCook - Kingston
We appreciate you sharing your positive feedback about our shop!
So much to look at in the store which…
So much to look at in the store which is great. I asked a young man working in the store for help and he immediately took me to the item I wanted. It was a good experience 😀
6 mai 2026
Réponse de ProCook - Kingston
We're so glad you enjoyed exploring our store and that our team could help you find exactly what you needed! We appreciate your kind words.
Nice service good product
Nice service. I bought the pizza stone which works well… it got better the longer it was in the oven
2 mai 2026
Réponse de ProCook - Kingston
We are so glad to hear you are enjoying your pizza stone and that it works well! Thank you for your wonderful feedback.
Very friendly polite helpful staff & I…
Very friendly polite helpful staff & I am really pleased with my knives
1 mai 2026
Réponse de ProCook - Kingston
We're so happy you're pleased with your knives and our staff! Thank you for your kind words.
Helpful and efficient staff
Helpful and efficient staff. Store has a good selection of products.
25 avril 2026
Good advice prompt service
Good advice steered me away from a product that was pretty to a product that would work for me. Staff friendly and prompt.
30 avril 2026
Quick and efficient service,very…
Quick and efficient service,very helpful
I wish to have an email receipt
29 avril 2026
Truly considerate employee
Truly considerate employee. Although she was alone,she was efficient and kind.Of course great product.
25 avril 2026
Staff was very supportive and products…
Staff was very supportive and products are very good quality
24 avril 2026
Very helpful staff in the Kingston .
24 avril 2026
Réponse de ProCook - Kingston
We appreciate you letting us know our Kingston staff was helpful; it means a lot to our team that you had a positive experience.
I was very impressed with the service I…
I was very impressed with the service I received and the patiently delivered information as I asked questions about every thing I was looking at. I’m very pleased with my purchase.
28 avril 2026
Réponse de ProCook - Kingston
We're so happy to hear you were impressed with our service and the information provided. It's great to know you are pleased with your purchase!
Staff very helpful and patient
Staff very helpful and patient, quick easy transaction for payment.
26 avril 2026
Réponse de ProCook - Kingston
We appreciate you sharing that our staff was helpful and patient, and that you experienced a quick and easy payment transaction!
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