Every time I go into the shop the staff are exceptionally helpful and knowledgable about the products. I recently bought three new Pro Elite Tri-Ply Frying Pan Set and Professional knife and block all... Voir plus
Établissement
Changer d'établissementUnit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP Kingston Upon Thames, GB
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Lisez les avis des autres
Best products and very trustworthy. use their services if anything goes wrong with your product and they won’t disappoint you on their warranty and guarantee claims. I’m their forever customer and wil... Voir plus
L'entreprise a répondu
A good selection of cookware at reasonable prices. Very helpful staff who checked if I needed assistance then left me to browse until I was ready to complete my purchase. Very happy with my purchase o... Voir plus
L'entreprise a répondu
The sales person who served me was extremely friendly and welcoming. She offered her help and was quick to show me just the set of pans I was hoping to find. She explained the product’s benefits and m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit S7/8, Second Floor, The Bentall Centre, Wood Street, KT1 1TP, Kingston Upon Thames, Royaume-Uni
4,8
Excellent
844 avis
Demande des avis aux clients
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Réponse de ProCook - Kingston
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
A TIDY SHOP WITH HELPFUL STAFF.
26 avril 2026
Réponse de ProCook - Kingston
We appreciate you sharing that our staff was helpful and our shop was tidy; we are so happy you enjoyed that!
Very helpful staff
Very helpful staff. Excellent range of quality products at competitive prices.
I was able to find what I was looking for and purchase it.
Also many bargains at reduced prices- end of lives or done were just ‘old’ colours.
25 avril 2026
Réponse de ProCook - Kingston
We appreciate you sharing your positive experience. We're glad to hear that our helpful staff and excellent product range met your needs, and that you found some great deals. Thank you for your feedback.
Excellent shop for your kitchen great…
Excellent shop for your kitchen great quality and condition good value for money
20 avril 2026
Réponse de ProCook - Kingston
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our shop and found good value for the money.
Réponse de ProCook - Kingston
We are happy you find our teapot stylish and appreciate its good price. Thank you for your positive feedback.
I think they do sell good quality…
I think they do sell good quality product as I always look for quality.The prices are high but product is good.
19 avril 2026
Impressive
It was my first time I had visited the store and I was very impressed with the cleanliness, the layout, the merchandise and friendliness of the staff
23 avril 2026
Réponse de ProCook - Kingston
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you were impressed with our store's cleanliness, layout, merchandise, and staff.
Hob top coffee maker
My enquiry after a stainless steel hob top coffee maker was dealt with immediately and quickly by the female staff member. I was given the basic instructions which proved to be straightforward and easily followed at home. Thank you ProCook.
18 avril 2026
Alfie is great!!!!
17 avril 2026
Really friendly staff and great service.
4 avril 2026
What made your experience great?
13 avril 2026
Friendly staff
Friendly staff; and a great selection of kitchen products. Good value that makes it easier to buy 1-2 extra things.
11 avril 2026
Réponse de ProCook - Kingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our friendly staff and wide selection of products.
Réponse de ProCook - Kingston
We're happy to hear that our pots are easy to use and clean! Thank you for your positive feedback; we appreciate it.
Réponse de ProCook - Kingston
We appreciate you letting us know our staff was helpful and knowledgeable, and that we have a good selection. It means a lot to our team.
Excellent products
6 avril 2026
Réponse de ProCook - Kingston
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with our products
Very knowledgeable and friendly staff!
3 avril 2026
Réponse de ProCook - Kingston
We appreciate you letting us know our staff was knowledgeable and friendly; it means a lot to our team.
I loved that duster I got but I think…
I loved that duster I got but I think it’s kind of odd how you need to type your email to buy
3 avril 2026
Refreshingly great service, not just froth
The couple of guys I dealt with were so good and so helpful, holding a display item for me that was otherwise out of stock. The well-reviewed 400 ml milk frother has proved to be an excellent buy. I have worked in retail myself and know how cynical a game it can be (for an insight I'd recommend reading George P Pelecanos of 'The Wire' fame's novel 'A Firing Offense'). Refreshing to meet good young people who really delivered and got the tone just right. Many thanks.
2 avril 2026
I purchased this on a busy Saturday…
I purchased this on a busy Saturday afternoon and there was not enough staff to help customers. However, we got there in the end.
4 avril 2026
Réponse de ProCook - Kingston
We appreciate your feedback and are sorry that our staffing levels impacted your experience on Saturday. We'll review this to ensure better support for our customers.
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