ProCook - Plymouth Avis 

Very helpful, remembered who I was from a previous visit. Showed me my options for a purchase

Staff were very helpful and happy to provide any advice without pushing for a sale.

The assistant was very helpful in helping me decide on the knife sets, very polite and cheerful

The staff are very friendly, helpful & knowledgeable

I've just bought my third pan, and every time the service has been excellent.

Staff member extremely knowledgeable. Knew exactly what to recommend to suit my needs, including consideration of the weight of pans.
I bought a set of pans and also the Elite frying pan. I have been surprised that food sticks badly to the pan, though I thought I had seasoned the pan as recommended.
Frying an egg was hopeless.
I called in to Pro cook ( in another city) to ask about this. Again I received good advice from staff there. Staff are obviously so well trained and knowledgeable about the product they sell. The saucepans are very smart.
I hope the frying pan’s performance will match up to its high price. Time will tell.

My wife and I only entered pro cook looking for another outlet that used to be in this location. We began to browse anyway and a very enthusiastic member of your team gave us her undividdd attention. As above she was very enthusiastic and very knowledgeable about your range of products and the relevant levels of quality and price. Suffice to say we bought a set of cutlery and a couple of small items but will return when ready to make our next purchase.

Very helpful assistant who had a good knowledge of the product.

Great staff,new about the products that we wished to buy and gave very helpful tips .

Mainly the proficient help the shop staff provide. We've been impressed on several occasions.

The shop is very well laid out and the staff are friendly and helpful. I can’t fault them at all.

Knowledgeable and friendly staff. Gave good advice and didn't try to push the more expensive items.

Great Staff....quality products...the service was excellent.....love going here 👏 👍 👌

The member of staff that served me was extremely helpful and knowledgeable and like the shop, she was was impressive

I walked in knowing I wanted to buy a stainless steel pan but little else. I was given some time to browse by the staff (I appreciate that a lot because there's nothing more intimidating than being approached as soon as you enter a store), then Megan offered to help.
She gave me a tour of the stainless steel range and was quick to put me at ease, as well as tailoring the information she gave me to my needs.

I've cooked with the pan a few times and although I'm completely new to using stainless steel, I've used it successfully thank you to Megan's infomation and the care/use guide given when I paid.

Thanks Megan!

Had what I wanted. Polite, knowledgeable, helpful staff.

Helpful staff

I went in looking for a decent knife set and left with one! The knowledgeable and friendly assistant made the whole experience enjoyable. I’ve forgotten what it feels like to chop food properly! Need to get me some saucepans next…

Just getting another knife to add to the collection.