Great shop experience! Donna helped hugely in choosing the right item for us, which turned out to fit our needs perfectly. Her knowledge and enthusiasm was awesome. Experience tempered only by the r... Voir plus
Établissement
Changer d'établissementĐường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA Plymouth, GB
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Lisez les avis des autres
Welcoming service.lovely and friendly staff and the products are amazing especially with the guarantee.Its my absolute favourite shop.Thank you.
We visited the shop in Plymouth to purchase knives. The assistant was informative and extremely helpful offerung aeveral rangea of knives enabling me to make a choice to suit me. I am very happy with... Voir plus
Staff are really knowledgeable about the range of products and are able to give really good advice about which are the best products to purchase ... even going as far to do their own research about ho... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, Royaume-Uni
- 01752 270724
4,9
Excellent
405 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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The staff really know their productsct and…
The staff really know their product and this is the second time I've bought kitchen knives. It's great to be able to try one to see how it feels and they patently also have protocols to ensure it is all done safely. Regarding the knives, very good indeed.
19 avril 2026
Staff where welcoming but not intrusive…
Staff where welcoming but not intrusive well educated on the items on offer really helpful with our purchase
14 avril 2026
Very helpful
The staff are very helpful and that you can mix and match the knives and knives blocks
17 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Ok i thought very good but ok
17 avril 2026
Réponse de ProCook - Plymouth
We appreciate your feedback and will look into your experience to see where we can improve our service.
Excellent visit to Plymouth store
Excellent visit to Plymouth store. Very helpful member of staff. Clear explanation of options
16 avril 2026
Value with a smile
Always find Pro Cook items excellent value. The team in Plymouth are delightfully pleasant and couldn't be more helpful.
15 avril 2026
Great products and friendly helpful…
Great products and friendly helpful staff once I’d got their attention.
10 avril 2026
Réponse de ProCook - Plymouth
We appreciate your feedback and are happy you like our products. We will work to ensure our helpful staff is more readily available.
Helpful and knowledgeable staff and a…
Helpful and knowledgeable staff and a great range of quality products
14 avril 2026
Réponse de ProCook - Plymouth
We appreciate you sharing that our staff was helpful and knowledgeable, and that you liked our great range of quality products!
Great service
Great service. Assistant went out of her way to go and look for the plates that had recently been put in the back because of the new display. Love my plates.
12 avril 2026
good service and informed me of what i…
good service and informed me of what i was receiving
7 avril 2026
Réponse de ProCook - Plymouth
We appreciate you taking the time to share your positive experience with our good service and informative team.
ProCook Plymouth
This store has everything a home cook could ever want. Well presented with lovely colour options across the ranges, Well priced, good quality cooking and bakeware. The staff were a delight as well!
11 avril 2026
Réponse de ProCook - Plymouth
We're delighted to hear that our store has everything a home cook could ever want. It's great to know you found lovely color options, good quality cooking and bakeware, and that our staff were a delight.
The staff were lovely and extremely…
The staff were lovely and extremely helpful. There was a huge variety of quality goods available to choose from.
1 avril 2026
Réponse de ProCook - Plymouth
We appreciate you letting us know our Plymouth staff are excellent! We are so happy to hear about the positive feedback.
Réponse de ProCook - Plymouth
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was nice and careful with your crockery.
Just a really nice shop that feelings…
Just a really nice shop that feelings inviting and was pleased to return to purchase another brilliant Echo pan .
4 avril 2026
Good quality cooking utensils down to…
Good quality cooking utensils down to cooking ovens all under one roof not over priced and very friendly staff
4 avril 2026
Réponse de ProCook - Plymouth
We appreciate you letting us know our staff provided friendly customer service; it means a lot to our team.
Lovely freindly staff who knew there…
Lovely freindly staff who knew there products whch were of high quality and wwe had some great discounts
3 avril 2026
Réponse de ProCook - Plymouth
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly, knowledgeable, and helpful and enjoyed our great discounts.
Réponse de ProCook - Plymouth
We appreciate you letting us know our staff was friendly, helpful, and offered good advice; it means a lot to our team.
Poor quality
We purchased a set of baking trays and have always thought that ProCook was good quality. However, the non stick coating is incredibly thin and came off very quickly without any force being used.
Very disappointing.
10 janvier 2026
Réponse de ProCook - Plymouth
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
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