The ladies at GunWharf Pro Cook were exceptional. They gave me the Best customer service . We visited the shop on 16th July 2026 at around 6:30pm . Not only did they go over the pricing of knives se... Voir plus
Établissement
Changer d'établissementUnit 25 Centurion Block, Canal Side, Gunwharf Quays, PO1 3FA Portsmouth, GB
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Lisez les avis des autres
Great service the colleague gave me greay advice so I didnt sharpen my Japanese knives wrong. As there are different ways of sharpening. Products are excellent quality and a good price.
Went into the Pro Cook at Gunwharf Quays and was immediately greeted by the members of staff. They were all so incredibly helpful. There’s nothing worse than being ignored when you enter or being bad... Voir plus
L'entreprise a répondu
While shopping for new knives, shop assistant Holly made my experience phenomenal. She didn't try and push a sale, answered all of my questions, made valuable suggestions, was warm and knowledgable.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 25 Centurion Block, Canal Side, Gunwharf Quays, PO1 3FA, Portsmouth, Royaume-Uni
4,8
Excellent
817 avis
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Great products and great staff
The staff were really helpful and lovely. I got a great set of pans and they also helped the person I was with as she was feeling unwell - above and beyond what a shop assistant would normally do.
8 avril 2026
Réponse de ProCook - Portsmouth
We're happy to hear that our staff were helpful and lovely! It's great to know they went above and beyond by assisting your companion who was feeling unwell, and that you got a great set of pans.
Good shop assistance with help to…
Good shop assistance with help to select product and friendly service.
4 avril 2026
Réponse de ProCook - Portsmouth
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our shop assistance and service.
Very nice shop ,staff very friendly …
Very nice shop ,staff very friendly and incredibly helpful
6 avril 2026
Réponse de ProCook - Portsmouth
We appreciate you letting us know that you enjoyed our shop and found our staff to be friendly and incredibly helpful!
Products are nice quality and the staff…
Products are nice quality and the staff are nice always pop in when go to Gunwharf
29 mars 2026
Great range of products
Great range of products, friendly staff and well laid out store - highly recommended
1 avril 2026
Réponse de ProCook - Portsmouth
We appreciate you sharing that our team was very helpful; we are so happy you enjoyed that!
Réponse de ProCook - Portsmouth
We appreciate you taking the time to share that our staff was helpful, knowledgeable, and friendly during your visit.
Réponse de ProCook - Portsmouth
We appreciate you letting us know about our knowledgeable, helpful, and pleasant service; it means a lot to our team.
Always go into a ProCook shop
Always go into a ProCook shop, just bought a couple of items, the staff always friendly and helpful.the fold away trivets and the spoon rests are great.
24 mars 2026
Réponse de ProCook - Portsmouth
We appreciate you taking the time to share your positive experience in our shop! We're so happy to hear that you find our staff friendly and helpful and that you like the items you purchased.
Réponse de ProCook - Portsmouth
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our helpful staff and customer service.
Réponse de ProCook - Portsmouth
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Réponse de ProCook - Portsmouth
We appreciate your positive feedback on our great quality items and good value; we are delighted you are pleased!
Réponse de ProCook - Portsmouth
We appreciate you taking the time to leave us this great review! We're so happy you found our shop assistant helpful and knowledgeable.
Réponse de ProCook - Portsmouth
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our staff, products, and value.
Helpful staff
21 mars 2026
Réponse de ProCook - Portsmouth
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff we met were knowledgeable &…
The staff we met were knowledgeable & informative and helped us choose a set of knives. The only thing that would improve the service would be is to move the store to the Isle of Wight, were we live!
15 mars 2026
Very helpful member of staff who served…
Very helpful member of staff who served us, helped and advised us. Well laid out store.
17 mars 2026
Réponse de ProCook - Portsmouth
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and our store well laid out.
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