The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Really nice shop, fantastically helpful staff and good competitive prices. Buy on the high street - not online, you'll miss it when there's no high street left. Shops need customers more than amazon d... Voir plus
The staff were great. It was my first time and I would recommend this shop to my friends. The range of items is good. The prices are competitive. The service I received was welcoming and helpful.
The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 33, The Oracle, RG1 2AH, Reading, England, Royaume-Uni
- 0118 370 2088
4,8
Excellent
222 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Highly Recommended
Good quality with reasonable prices and lovely workers. I would love to pay more stuff from there but unfortunately I can’t take it with me back to KSA. Nice overall experience & wish them all the best.
19 janvier 2026
Great Shop. We had a rather big shop at ProCook
We had a rather big shop at ProCook - Reading. Great products and service. Definitely returning for more kitchen goodies
17 janvier 2026
A lovely store in Reading.
The member of staff I spoke to was knowledgeable and very helpful. A lovely store with a great choice at good prices.
16 janvier 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Wide choice and excellent staff.
18 janvier 2026
Réponse de ProCook - Reading
We appreciate you noting our wide choice and excellent staff; we are so happy you had a great experience with us.
Excellent customer service which was…
Excellent customer service which was lacking in a large local department store
14 janvier 2026
Réponse de ProCook - Reading
We're happy to hear that you experienced excellent customer service. It's great to know we exceeded your expectations. Thank you for your feedback.
Helpful store staff.
13 janvier 2026
Réponse de ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Réponse de ProCook - Reading
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Réponse de ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Réponse de ProCook - Reading
We appreciate your positive feedback. We are so happy you liked our good prices, quality, and selection of products.
We bought 4 chef's knives to make up…
We bought 4 chef's knives to make up our own set, and the help we received with that process was so appreciated. We were also particularly grateful for the patient service when we returned the next day to try to match up the colour of the wooden handles a little more accurately.
A great product and experience at a fair price too!
11 janvier 2026
Réponse de ProCook - Reading
We're happy to hear that you appreciated the help in selecting your chef's knives. We're glad our patient service assisted you in matching the handle colours. Thank you for your positive feedback on our products and your experience.
Réponse de ProCook - Reading
We appreciate you letting us know about our excellent service and helpful staff; it means a lot to our team.
The most delightful assistant in your…
The most delightful assistant in your shop & so helpful.
8 janvier 2026
Réponse de ProCook - Reading
We appreciate your kind words! We are so happy to hear that our assistant was delightful and helpful during your visit.
Assistant was what every assistant should be
Assistant was attentive, answered queries and packed my purchases with the same care I did when I worked in retail, which I was very impressed with
8 janvier 2026
Réponse de ProCook - Reading
We're so glad to hear that our assistant was attentive, answered your questions, and carefully packed your purchases. We appreciate your positive feedback!
Réponse de ProCook - Reading
We appreciate you taking the time to leave us this great review! We are so happy you enjoyed our quality, atmosphere, and kind service.
Good products at very good prices and…
Good products at very good prices and helpful staff
7 janvier 2026
Réponse de ProCook - Reading
We appreciate your positive feedback! We are so happy you liked our good products, very good prices, and helpful staff.
Knowledgeable
Knowledgeable, pleasant and friendly customer service, always nice going to Reading store in the Oracle. Excellent customer service, thank you!
J Hajek
5 janvier 2026
Réponse de ProCook - Reading
We appreciate you sharing your positive experience. We're happy to hear that you find our customer service knowledgeable, pleasant, and friendly at the Reading store. Thank you!
Réponse de ProCook - Reading
We appreciate your positive feedback; we're so glad you value our good products, good prices, and selection.
Réponse de ProCook - Reading
We appreciate your positive feedback. We are so happy to hear our staff was friendly and helpful, and that you liked our wonderful products.
Knowledgeable and smooth transaction…
Knowledgeable and smooth transaction even at a busy time . Wonderful
14 décembre 2025
Réponse de ProCook - Reading
We're happy to hear that you found our service knowledgeable and the transaction smooth, even during a busy period. Thank you for your wonderful feedback.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.