ProCook - Reading Avis 

222
TrustScore 5 sur 5

4,8

Unit 33, The Oracle, RG1 2AH Reading, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really nice shop, fantastically helpful staff and good competitive prices. Buy on the high street - not online, you'll miss it when there's no high street left. Shops need customers more than amazon d... Voir plus

Noté 5 sur 5 étoiles

The staff were great. It was my first time and I would recommend this shop to my friends. The range of items is good. The prices are competitive. The service I received was welcoming and helpful.

Noté 5 sur 5 étoiles

The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • Unit 33, The Oracle, RG1 2AH, Reading, England, Royaume-Uni

  • 0118 370 2088

4,8

Excellent

TrustScore 5 sur 5

222 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,8

Tous les avis

(222)

25 839 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

The service provided by the area manager and Reading store staff was exceptional. They dedicated a lot of time and effort to source the items we wanted, to get them to the store for collection and even to help carry them to the car.

12 décembre 2025
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Réponse de ProCook - Reading

We're happy to hear that the team dedicated their time and effort to assist you in finding your items and helping with collection. We appreciate your positive feedback and thank you for sharing your experience.

Noté 5 sur 5 étoiles

Great kitchen must haves

Great products! All things you need for the kitchen and more! There are some great ideas for gifts too.

9 décembre 2025
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Réponse de ProCook - Reading

We're so glad you think our products are great and provide all you need for the kitchen and more! It's great to hear you found some great gift ideas too.

Noté 5 sur 5 étoiles

I was searching for a specific product

I was searching for a specific product. The sales assistant was very helpful and friendly. He guided me to exactly the product size I wanted.

19 novembre 2025
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Réponse de ProCook - Reading

We're happy to hear that the sales assistant's assistance in finding the exact product you wanted was helpful and friendly! We appreciate you taking the time to share your positive experience.

Noté 5 sur 5 étoiles

Product is amazing

Product is amazing and is just what I was looking for, staff were really kind and helpful! Love this cooking brand!

16 novembre 2025
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Réponse de ProCook - Reading

We're so happy to hear that you love our cooking brand, and that our product is amazing and just what you were looking for. We appreciate your kind words about our staff!

Noté 5 sur 5 étoiles

Good quality products for fair price

Bought a set of kitchen knives on a magnetic block. Didn’t realise how bad our previous knives were until we used these. They were just like cutting through butter. Would thoroughly recommend.

14 novembre 2025
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Réponse de ProCook - Reading

We're happy to hear that you're enjoying your new knife set! It's great to know that our product has made such a positive difference in your kitchen. We appreciate you sharing your experience and recommending our knives.

Noté 5 sur 5 étoiles

Wonderful place to shop in

Wonderful place to shop in, friendly staff who helped out and knew the products. Worth multi revisits.

6 novembre 2025
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Réponse de ProCook - Reading

We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed shopping here and found our staff helpful and knowledgeable.

Noté 5 sur 5 étoiles

V nice staff ☺️

9 novembre 2025
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Réponse de ProCook - Reading

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

They have excellent collection of…

They have excellent collection of latest kitchen appliances. I could grab some nice appliances in the current deals.

8 novembre 2025
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Réponse de ProCook - Reading

We're happy to hear that you found excellent kitchen appliances in our collection and were able to take advantage of the deals we have available. Thanks for your feedback.

Noté 5 sur 5 étoiles

Nice shop

Nice shop. Good products.

2 novembre 2025
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Réponse de ProCook - Reading

We appreciate you sharing! We're glad you enjoyed our shop and products during your visit.

Noté 5 sur 5 étoiles

Happy with the items I bought

The items I purchased are very good quality, aesthetic and I’m very happy with them. Good value for money. I will go to ProCook again for future purchases.

31 octobre 2025
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Réponse de ProCook - Reading

We're very pleased to hear that you are happy with the aesthetic, good quality, and value for money of your purchases. We appreciate you saying you'll shop with us again!

Noté 5 sur 5 étoiles

Polite friendly and helpful staff

Polite friendly and helpful staff, store well presented

30 octobre 2025
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Réponse de ProCook - Reading

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff polite, friendly, and helpful.

Noté 5 sur 5 étoiles
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Réponse de ProCook - Reading

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

Great customer service outstanding products

Great team working in Reading. Clean tidy shop. Products are excellent quality.

16 octobre 2025
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Réponse de ProCook - Reading

We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our team, shop, and product quality.

Noté 5 sur 5 étoiles

Greatttttttr

9 octobre 2025
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Réponse de ProCook - Reading

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

I have recently purchased several…

I have recently purchased several ProCook saucepans online and found them to be excellent. I was therefore delighted to find a ProCook shop while on an unplanned trip to Reading. The selection of items in store were well displayed, of great quality and price and too tempting to pass by. I shall be returning soon with my Christmas present list in order to make further purchases.

10 octobre 2025
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Réponse de ProCook - Reading

We're delighted you find our saucepans excellent! It's great you discovered our Reading shop and found the selection tempting. We appreciate your intention to return with your Christmas list!

Noté 5 sur 5 étoiles

Great service supporting stylish…

Great service supporting stylish quality wares. Great value too.

13 octobre 2025
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Réponse de ProCook - Reading

We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our stylish wares, quality, service, and value.

Noté 4 sur 5 étoiles

great knife.

the shop was nicely laid out and the staff were friendly and well presented. the knife that i bought i brilliant nice light weight and wonderfully sharp.

11 octobre 2025
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Réponse de ProCook - Reading

We're happy to hear that you liked the shop's layout and found our staff friendly and well-presented. We appreciate your feedback on the knife you purchased being lightweight and sharp!

Noté 5 sur 5 étoiles

Great product at reasonable price

Great product at reasonable price. Friendly staff

7 octobre 2025
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Réponse de ProCook - Reading

We appreciate your positive feedback. We are so happy to hear that you enjoyed our product, price, and friendly staff.

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