ProCook - Reading Avis 

222
TrustScore 5 sur 5

4,8

Unit 33, The Oracle, RG1 2AH Reading, England, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As soon as I walked in the store there were friendly staff ready and willing to assist me with my shopping needs, who were polite and helpful

Noté 5 sur 5 étoiles

Really nice shop, fantastically helpful staff and good competitive prices. Buy on the high street - not online, you'll miss it when there's no high street left. Shops need customers more than amazon d... Voir plus

Noté 5 sur 5 étoiles

The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • Unit 33, The Oracle, RG1 2AH, Reading, England, Royaume-Uni

  • 0118 370 2088

4,8

Excellent

TrustScore 5 sur 5

222 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(222)

25 839 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

great knife.

the shop was nicely laid out and the staff were friendly and well presented. the knife that i bought i brilliant nice light weight and wonderfully sharp.

11 octobre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We're happy to hear that you liked the shop's layout and found our staff friendly and well-presented. We appreciate your feedback on the knife you purchased being lightweight and sharp!

Noté 5 sur 5 étoiles

Great product at reasonable price

Great product at reasonable price. Friendly staff

7 octobre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate your positive feedback. We are so happy to hear that you enjoyed our product, price, and friendly staff.

Noté 5 sur 5 étoiles

Great Service

Very helpful staff. Product was on sale and is of very nice quality.

4 octobre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate your positive feedback. We are so happy to hear that our staff was helpful and that you liked the product's quality and sale price.

Noté 5 sur 5 étoiles

Nice quality

4 octobre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

Amazing and helpful staff

29 septembre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

Good service.…

Was well informed about offers in store.Very friendly service, and very happy with my latest purchase.

3 octobre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate you sharing your positive experience! We're so glad you were well-informed about our offers and happy with the friendly service and your purchase.

Noté 5 sur 5 étoiles

Excellent and helpful

1 octobre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

Great service

Great service and advice from Reading store with purchase of new kitchen knives

28 septembre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We're happy to hear that you had a great experience at our Reading store! We appreciate you mentioning the helpful service and advice you received with your new kitchen knives.

Noté 5 sur 5 étoiles

Great and durable items

The employee in the store at reading was very lovely and helpful

24 septembre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our employee lovely and helpful.

Noté 5 sur 5 étoiles

Good service

Good service

20 septembre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

Friendly and helpful staff

Friendly and helpful staff. Good store layout.

23 septembre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and enjoyed our store layout.

Noté 5 sur 5 étoiles

Neyha

Their products are amazing. The service was friendly too

18 septembre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate your positive feedback. We are so happy you enjoyed our amazing products and that you found our service friendly.

Noté 4 sur 5 étoiles

Recommend ProCook products

Firstly the staff. So very helpful and knowledgeable.
The product itself is good; I purchased non stick cooking pots and they have been good. They work on all hobs. A little expensive but there are different ranges on prices and products.

11 septembre 2025
Noté 5 sur 5 étoiles

Shop is well laid out with a great…

Shop is well laid out with a great choice of products. Staff were very helpful.

12 septembre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our shop layout and product choice and found our staff helpful.

Noté 5 sur 5 étoiles

Friendly helpful staff

Friendly helpful staff. Baking pan purchased was good value and excellent quality.

18 septembre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and you liked the baking pan.

Noté 5 sur 5 étoiles

Price and quality of some of the items

Price and quality of some of the items

16 septembre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate your positive feedback regarding the price and quality of some items. We are so glad you had a great experience!

Noté 5 sur 5 étoiles

Excellent experience!I love it when I go into a store and…

I love it when I go into a store and need advice, and every staff member is friendly, helpful and knowledgeable. What a pleasure ProCook in the Oratory is! Thank you for your great service!

3 septembre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We're delighted to hear that you find our staff friendly, helpful, and knowledgeable when you visit our Oratory store. We appreciate your positive feedback and thank you for your great service!

Noté 5 sur 5 étoiles

Helpful staff

Store is inside the mall, not as big but quite ok.

1 septembre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

We appreciate your feedback. We're happy to hear that our store inside the mall met your expectations despite its size. Thank you!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus