I was greeted with a lovely smile by Lisa, who genuinely couldn’t do enough for me. She was so patient, helpful and knowledgeable, and took the time to make sure I found exactly what I was looking f... Voir plus
Établissement
Changer d'établissementUnit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
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Lisez les avis des autres
excellent approach by staff ,they know their products, friendly and in formative. fantastic range of cookware. Compared with John Lewis opposite ,they get the gold medal i have used before,but time... Voir plus
A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for... Voir plus
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, Royaume-Uni
4,9
Excellent
949 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The lady who helped us was incredibly…
The lady who helped us was incredibly knowledgable and helped us make a decision on which knives to buy. An absolute credit to your organisation.
5 mars 2026
Réponse de ProCook - Solihull
We appreciate you sharing your experience. We're so happy to hear that our team member's knowledge helped you choose the perfect knives. It's great to know we're a credit to you.
Réponse de ProCook - Solihull
We're happy to hear that you found the items you were looking for. Thank you for your purchase and for sharing your positive experience!
Réponse de ProCook - Solihull
We appreciate your positive feedback regarding our perfect product and friendly service; we are so happy you enjoyed them!
Nice shop nice staff
4 mars 2026
Réponse de ProCook - Solihull
We are so glad you enjoyed your visit and appreciate your kind words about our team and shop!
A really decent bread knife that makes…
A really decent bread knife that makes cutting a loaf effortless
1 mars 2026
Good service and great product
Good service and great products at reasonable prices. Really lovely helpful staff too
4 mars 2026
Réponse de ProCook - Solihull
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our service, products, prices, and staff.
Réponse de ProCook - Solihull
We're happy to hear that you feel you received excellent value. Thank you for your positive feedback; we appreciate it.
I am a lady in my 80s and The young girls were…
I am a lady in my 80s and The young girls were so helpful l will certainly be back
2 mars 2026
Réponse de ProCook - Solihull
We're so happy to hear that our team was helpful! We appreciate your kind words and look forward to seeing you again soon.
Good customer service and advice
27 février 2026
Réponse de ProCook - Solihull
We appreciate you sharing your feedback. We are so glad you had a good experience with our customer service and advice.
Ladies were great very helpful l will…
Ladies were great very helpful l will be definitely buying more products. Thank you.
26 février 2026
Réponse de ProCook - Solihull
We appreciate you taking the time to leave us this great review! We're so happy to hear that our team was helpful, and you'll be buying more products.
Lovely products
Lovely products. Very helpful and knowledgeable assistants and nice music in shop.
25 février 2026
Réponse de ProCook - Solihull
We appreciate you taking the time to leave us this great review! We're so happy to hear that you loved our products, staff, and music.
Girl in shop was lovely
Girl in shop was lovely, helpful and friendly.
Very informative
28 février 2026
Réponse de ProCook - Solihull
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff lovely, helpful, and friendly.
Very helpful man served us in the…
Very helpful man served us in the Solihull
Advised us and showed us different types of knives
Pleased with the product
24 février 2026
Réponse de ProCook - Solihull
We appreciate you taking the time to share your experience! We're so glad to hear that the assistant in Solihull was helpful and showed you different types of knives. We're pleased you are happy with the product.
Good quality product
Product in stock, sales assistant very friendly and professional. Good quality item too
27 février 2026
Réponse de ProCook - Solihull
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you needed and liked our service and quality.
Prices great .knife selection amazing
Prices great .knife selection amazing. Staff extremely helpful.
25 février 2026
Réponse de ProCook - Solihull
We appreciate you sharing your experience with us! We're so happy to hear that you found our prices great, knife selection amazing, and staff extremely helpful.
Réponse de ProCook - Solihull
We're happy to hear that you found what you needed. Thank you for your feedback; we appreciate it!
Réponse de ProCook - Solihull
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Very pleasant assistant.
23 février 2026
Réponse de ProCook - Solihull
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Réponse de ProCook - Solihull
We appreciate you letting us know our staff was friendly and the service great; it means a lot to our team.
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