Phoned Southampton store to check stock, phone answered promptly by manager, who after checking stock confirmed only one in stock and kept it back for our collection later that day. Well done good fri... Voir plus
Établissement
Changer d'établissementUnit 62 Westquay Shopping Centre, SO15 1QE Southampton, GB
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Lisez les avis des autres
Very helpful assistant in the shop. Sorry, can't remember his name. He took the time to explain about the different types of kitchen knives. He let me try chopping some vegetables to see which knife h... Voir plus
We brought our new pans from Southampton store. Excellant customer service. The lady was informative, friendly and helped us choose a lot morr than we intended. The pans are great quality and love thr... Voir plus
L'entreprise a répondu
Excellent customer service. The staff were friendly, professional, and very helpful throughout the whole process. They answered all my questions clearly and made everything easy and stress free. I am... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 62 Westquay Shopping Centre, SO15 1QE, Southampton, Royaume-Uni
- 023 8268 1036
4,7
Excellent
242 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Phoned Southampton store to check…
Phoned Southampton store to check stock, phone answered promptly by manager, who after checking stock confirmed only one in stock and kept it back for our collection later that day. Well done good friendly service.
24 juillet 2026
Helpful staff
16 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Very professional staff assistance.
5 juillet 2026
Réponse de ProCook - Southampton
We truly appreciate your kind words about our professional staff assistance. We are delighted to hear that you had such a positive experience.
Réponse de ProCook - Southampton
We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.
Always love going in to just to have a…
Always love going in to just to have a look. Something for everyone. Great value.
2 juillet 2026
Réponse de ProCook - Southampton
We're delighted to hear that you enjoy browsing our selection and find great value in our offerings. We appreciate your positive feedback very much!
A Long Overdue Asset to West Quay
The ProCook Store in Southampton is long overdue. I love looking in cook shops, although my wallet seems a lot lighter after I leave. Their range of products makes it feel like an Aladin's Cave. Quality of their products is good, which is why I have shopped with them for many years.
29 juin 2026
Réponse de ProCook - Southampton
We're so happy to hear you enjoy visiting our store and appreciate the quality of our products. It's wonderful to know you feel like you've found an Aladdin's Cave! Thank you for your many years of loyalty.
We were helped and served by a very…
We were helped and served by a very polite and knowledgeble young man when buying knives, which helped us choose an excellent set.
17 juin 2026
The lady in the store was very helpful…
The lady in the store was very helpful when we were choosing our purchases
Made the shopping easier because of her knowledge of the items.
18 juin 2026
The staff were very helpful and the…
The staff were very helpful and the product quality is good
12 juin 2026
They answered all my questions about a…
They answered all my questions about a product. Made it easy. Many thanks.
31 mai 2026
Réponse de ProCook - Southampton
We're so glad we could answer your questions and make things easy! Thank you for your kind words.
Excellent customer service
Excellent customer service. The staff were friendly, professional, and very helpful throughout the whole process. They answered all my questions clearly and made everything easy and stress free. I am very satisfied with the service and would highly recommend them.
30 mai 2026
Réponse de ProCook - Southampton
We're so pleased to hear you received excellent customer service! It's wonderful that our team was friendly, professional, and helpful, making everything easy for you. We appreciate your high recommendation!
Excellant customer service
We brought our new pans from Southampton store. Excellant customer service. The lady was informative, friendly and helped us choose a lot morr than we intended. The pans are great quality and love thr 25yr guarentee
28 mai 2026
Réponse de ProCook - Southampton
We're happy to hear you received excellent customer service at our Southampton store. It's great that our staff were informative and friendly, and that you love the quality and guarantee of your new pans. Thank you for your positive feedback!
Réponse de ProCook - Southampton
We are glad you enjoyed our well-stocked shop and products. Thank you for your kind words!
The staff were extremely pleasant and…
The staff were extremely pleasant and helped me with my purchase.
22 mai 2026
Réponse de ProCook - Southampton
We're so glad our team was pleasant and assisted you with your purchase. We appreciate your feedback!
High quality cooking materials at very…
High quality cooking materials at very reasonable prices.
9 mai 2026
Réponse de ProCook - Southampton
We appreciate your kind words about our cooking materials and prices.
Great service lady knowledgeable and…
Great service lady knowledgeable and very helpful
21 avril 2026
Réponse de ProCook - Southampton
We appreciate you letting us know our service was great, and our staff was knowledgeable and helpful; it means a lot to our team.
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