We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... Voir plus
Établissement
Changer d'établissementUnit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
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Lisez les avis des autres
What a great shop for everything you could need in your kitchen! My purchase this time was scissors which easily come apart for a complete clean of all surfaces instead of leaving ‘trapped food in t... Voir plus
L'entreprise a répondu
There was a problem with my original purchase. After a call to the Trafford Centre store this was quickly addressed by Dean who arranged for a replacement to be sent to my home address. This arrived f... Voir plus
Staff were very helpful with our exchange but we did feel a little rushed, otherwise 5 stars.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, Royaume-Uni
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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The guy was very professional and the…
The guy was very professional and the quality of the product is 10/10
13 août 2026
Friendly staff
From walking in the staff were approachable friendly and polite.
What a lovely shop.
17 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The staff are always very helpful
The staff are always very helpful, friendly and approachable but not over the top. I love this store, to me it’s a calm store where I never feel rushed or pestered.
7 août 2026
Réponse de ProCook - Trafford
We're so pleased to hear that our staff are always helpful, friendly, and approachable! It's wonderful to know you find our store to be a calm place where you never feel rushed or pestered.
Réponse de ProCook - Trafford
We're so pleased to hear that our staff was extremely helpful and professional during your visit to our store. Thank you for your wonderful feedback!
Réponse de ProCook - Trafford
We are so pleased to hear that you had such a positive experience with our team. Your kind words mean a lot to us!
Nice Material
13 août 2026
Quick sales
10 août 2026
My go-to kitchen wear shop
My go-to kitchen wear shop. Great products. Well laid-out shop. Helpful, knowledgeable and attentive sales people.
10 août 2026
Réponse de ProCook - Trafford
We're so glad to hear that you consider us your go-to shop and that you appreciate our products, shop layout, and the helpfulness of our sales team. Thank you for your kind words!
Easy online refund
Staff were very helpful with our exchange but we did feel a little rushed, otherwise 5 stars.
13 août 2026
Réponse de ProCook - Trafford
We're so glad to hear our staff were helpful with your exchange. We sincerely apologize if you felt rushed and appreciate you bringing this to our attention. Your feedback is valuable as we continuously strive to improve.
Very friendly and considerate staff.
11 août 2026
Réponse de ProCook - Trafford
We are so pleased to hear that our team provided you with such a positive experience. Your kind words about our staff are greatly appreciated!
Super assistance from the sales staff
Super assistance from the sales staff. Bought with discount. I have ysed them and they are great to hold and slice;chop and cut beautifully
10 août 2026
Réponse de ProCook - Trafford
We're so pleased to hear you received super assistance from our sales staff and are enjoying your purchase! It's wonderful that you find them great to hold and that they slice, chop, and cut beautifully.
Staff were great
Staff were great, can’t remember the man’s name who spoke to us but he was a very nice person.
3 août 2026
Réponse de ProCook - Trafford
We're so glad to hear that our staff made such a positive impression! It's wonderful to know that you had a great experience with our team. Thank you for your kind words.
Réponse de ProCook - Trafford
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be friendly and so helpful.
Réponse de ProCook - Trafford
We're so glad to hear that our staff was helpful and explained everything in detail. We truly appreciate your positive feedback!
Ice Cream Maker Purchase
Received excellent service and advice from staff. The product has been easy to use with straightforward instructions
19 juillet 2026
Réponse de ProCook - Trafford
We're so glad you received excellent service and advice from our team! We're also happy to hear that you found the product easy to use with straightforward instructions.
New converts to Procook products
We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing brilliantly - procook brands.
1 août 2026
Simple purchase
I only bought an apron but the range on offer was good, it’s was an easy straightforward purchase with a friendly and encouraging member of staff so thank you.
30 juillet 2026
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